Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Requested to self exclude twice as I advised I was overspending / depositing too much, I was then offered a $90 free bet the first time, and 100 free spins the second time. Account still remains... Ver más

Valorada con 1 estrellas sobre 5

Absolute scam! Please do not waste your money here. Deposited thousands and had NOTHING in return. Bonuses have absolutely ridiculous wagering requirements so they’re also pointless. I won £90 throu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Love finding the smaller details here! I noticed the site supports 10+ locales and even has localized games specifically for regions like German or Indian users. Finding those special "traditional Ind... Ver más

Valorada con 4 estrellas sobre 5

The project is decent, at the very least. Over more than two weeks, I've tried most of the slots. I didn't notice anything particularly bad - I've already made three deposits and withdrawals, and ever... Ver más

La empresa ha respondido


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 85% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Black hole scam crypto casino

Black hole scam crypto casino. They will keep your deposit and they do not process withdrawal. Stay away from them at all costs

25 de marzo de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear John Lanton,

Thank you for your feedback.

We’re sorry to hear about your concerns. Please note that withdrawals are processed in accordance with our Terms and Conditions.

We kindly ask you to contact our support team with your account information so we can investigate and assist you further.

Best regards,
Betsio.com Casino

Valorada con 1 estrellas sobre 5

Offered incentives following self exclusion requests

Requested to self exclude twice as I advised I was overspending / depositing too much, I was then offered a $90 free bet the first time, and 100 free spins the second time. Account still remains open.

I also played one of their games (Crashio), bet £10 and the game reached 97x. I tried to cash out at 47x and it said the bet had failed. I lost my initial £10, and customer support said the bet had settled correctly so did nothing.

Site has no regard for their customers unfortunately, and are not licensed by the UKGC so please beware

If you have a look at some of their other 5* reviewers profiles, one of whom have posted multiple 5* reviews for this one site, they post the exact same reviews to the letter for other casinos all on the same day.. these appear to be botted reviews

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Maxine

Maxine , is fantastic great customer service .

1 de abril de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Hello there,

Thank you for your support!
Our goal is to provide the best customer service we possibly can, and we truly appreciate you being part of that journey. We look forward to your continued support and to serving you even better in the future!

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

Betsio.com stole and uses my data…

Betsio.com stole and uses my data without my consent. they keep on sending me these e-mails, their website and e-mails do not have a link to unsubscribe. Do not trust this company and do not go into business with these ordinary criminals

29 de marzo de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Auke Jan Heeringa,

Thank you for your feedback.

We take data protection and user privacy very seriously. Please note that emails are only sent to users who have registered or subscribed on our platform.

We recommend contacting our support team so we can review your case and assist you with unsubscribing from any communications.

Best regards,
Betsio.com Casino

Valorada con 5 estrellas sobre 5

Great casino

Great casino, brilliant choice of games, first class online chat service and lots of big wins, my favourite casino at the Moment

18 de marzo de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Aaron Logan!

Thank you for your kind words! We are glad to hear that you are satisfied with our choice of games and service. We sincerely appreciate your support!

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

Absolute scam

Absolute scam!
Please do not waste your money here. Deposited thousands and had NOTHING in return. Bonuses have absolutely ridiculous wagering requirements so they’re also pointless. I won £90 through 100 free spins and had to wager 30x the winnings (so £2700) which is never going to happen. To top it off if you do win and try to withdraw to your bank account they always find reason to reject it promptly. STAY CLEAR.

8 de marzo de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Liam!

We’re sorry to hear that your experience did not meet your expectations.

Please note that bonus offers always come with clearly stated wagering requirements, which must be completed before any winnings can be withdrawn. These terms are shown in the bonus conditions.

Withdrawals are not rejected arbitrarily and are processed according to our Terms & Conditions and standard verification procedures.

If you still have questions regarding your account or a specific transaction, we encourage you to contact our support team so they can review the details and provide clarification.

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

Terrible scam of a website

Terrible scam of a website. Never attempt to deposit on here you will most definitely not receive your funds or withdrawal.

7 de marzo de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Ricky Williamson!

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience fell short of expectations — that’s not the impression we aim to create.

We’ll be reaching out to you shortly to look into this and see how we can make things right.

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

Awful casino

Awful casino, do not play here!
Games are rigged, play at golden bet or stake!

27 de febrero de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Ellis Russell

We're sorry to hear that you feel that way.

All games on the site Bets.io They are provided by licensed third-party vendors and are certified for use, which means that the casino cannot falsify or manipulate the results. The outcomes are based solely on chance.

If you encounter any specific problem or have any doubts about your gameplay, we recommend that you contact our support team so that we can review your complaint.

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

Je dépose donc de l’argent je mets 100e…

Je dépose donc de l’argent je mets 100e je joue sans bonus et j’ai jouer miser au total au moins 100e donc je retire mon argent juste 130 et la me bloque le compte pour des jeux sans risque ??? Donc soit on perd l’argent soit quand on gagne on est bloquer, voleurs comme tout les sites sauf winhero

3 de febrero de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Nyzmaa!

We apologize for the inconvenience and understand your concern.
Account blocking is not applied in case of a win, but it can happen if a routine security check is required to complete the actions, even without bonuses. Our support team will contact you if you need additional information.

With respect,
Support Team Betsio.com

Valorada con 5 estrellas sobre 5

One of the best casinos

One of the best casinos, support is so polite always for you, lots of provider and amazing games, deposits have lots of options and always so fast!

28 de enero de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear

Thank you so much for the kind words!
We’re glad you’re enjoying the wide game selection, fast deposits, and polite support team. Your feedback really motivates us to keep delivering a great experience.

With respect,
Support Team Betsio.com

Valorada con 5 estrellas sobre 5

Just landed on this casino a month ago…

Just landed on this casino a month ago and got up a a good bit in balance support was good , I was reading different points from people rating 1 stars. But I can assume they do pay out its all about patience people casinos legit & 100% real Cheers Betsio.✅

26 de enero de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear

Thank you for sharing your experience!
We’re glad to hear you had a positive start, found our support helpful, and that your experience has been smooth so far. We appreciate your understanding and kind words — thanks for choosing Bets.io and best of luck!

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

they persist I sending me messages…

they persist I sending me messages about their product but I do not gamble ive got to almost 73 without doing so and I wish they would stop nagging me to enlist. There are a great deal of others too telling me ive won thousands but as I haven't,made it happen how could I. please make them all go away even those I can't block and leave me in peace. Thankyou

20 de enero de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Jane Tyrrell!

Thank you for sharing your concern.

We’d like to clarify that Bets.io does not target or intentionally pressure individuals who are not actively using the platform. Any promotional messages sent by us are automated and only directed to users who have interacted with our services or provided consent to receive communications.

We appreciate you bringing this up and are happy to help ensure you’re not contacted again.

With respect,
Support Team Betsio.com

Valorada con 5 estrellas sobre 5

Excellent crypto bookmaker

An excellent crypto bookmaker. A don't play in the casino. The main sports are available, the lines are decent, and the odds are above the market average (possibly because they offer betting in cryptocurrencies). You won't find exitic options here, which is a small downside. Withdrawals are processed in a reasonable amount of time, and deposits are instant. The conditions are transparent.

11 de diciembre de 2025
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Kristina M!

Thank you for your feedback!
We’re glad you appreciate our sportsbook, competitive odds, and fast crypto payments. Your note about the range of events is fair, and we’ll keep it in mind as we continue improving the platform.

With respect,
Support Team Betsio.com

Valorada con 5 estrellas sobre 5

Everything is great

Everything is great, there were good bonuses before Christmas and I registered)
Lots of different slots and roulette are presented well. I like it.

9 de diciembre de 2025
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Nika!

Thank you for your feedback!
We are glad that you enjoyed the pre-Christmas bonuses and the variety of slot machines and roulette. It's nice to hear that you enjoy working with us — we hope that this will continue!

With respect,
Support Team Betsio.com

Valorada con 1 estrellas sobre 5

Unglaublich 😡😡😡

Unglaublich 😡😡😡
Ich warte seit 20Tagen auf die Auszahlung meines Gewinns!
Seit 20 Tagen werde ich nonstop mit fadenscheinigen Ausreden bombardiert,
„Das Zahlungsteam… mimimi…. Der Zahlungsanbieter…mimimi und dann wieder technisches Problem… mimimi!
Andauernd die gleiche Leier des Supportteams.
Es reicht jetzt wirklich. 😡
Vorher war die Auszahlung kein Problem, aber jetzt bekommt man sein Geld einfach nicht mehr.
Sollte ich mein Geld jemals erhalten werde ich die Bewertung korrigieren.

5 de enero de 2026
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Liebe Sophie!

Es tut uns leid, dass Sie enttäuscht sind, und wir verstehen, wie unangenehm eine so lange Wartezeit sein kann. Auszahlungen können leider manchmal länger dauern als erwartet, da dies von der Bearbeitungszeit des Zahlungsanbieters abhängt.

Leider können wir Ihr Konto in unserem System nicht finden. Bitte kontaktieren Sie uns, damit wir Ihren Fall prüfen und Ihnen weiterhelfen können.

Bitte teilen Sie uns auch mit, ob Sie Ihre Zahlung bereits erhalten haben, und aktualisieren Sie Ihre Bewertung gegebenenfalls entsprechend.

Mit freundlichen Grüßen,
Betsio.com Support-Team

Valorada con 2 estrellas sobre 5

Withdrawal not processed after 5 DAYS!!

Username: Chuggers2491

Withdrawal not processed after 5 DAYS!!

I have spent and deposited over £4k at this casino and I was lucky enough to strike a big win on sun of Egypt 4.

I was told by VIP manager that I can withdraw £2k per day and that is no problem. Now I am on the 6th day since my first withdrawal so the amount is £12k in withdrawal that is 6no of £2k.

All am being told by support is the be patient payment team is checking the account.

i have had no problems in the past with withdrawing money and they are normally very fast.

I understand that it is a larger win so probably take slightly longer but I am on the 6th days now and have been told the payment team work every day.

I really enjoy this casino and will continue to use them once my money has landed. I really do hope to get this resolved ASAP so I can continue to play on there site.

thanks

I WILL EDIT THIS REVIEW TO 5 stars ONCE MONEY HAS LANDED

23 de diciembre de 2025
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear charlie middleton!

Thank you for sharing your experience and for the detailed feedback.

We understand your concern and would like to clarify the situation. On December 30th and 31st, two withdrawals were successfully processed, and at the moment we see that several additional withdrawal requests are being processed.

As you correctly noted, additional checks may be required to receive larger winnings, which may slightly prolong the processing time.

We sincerely appreciate your patience and loyalty to Betsio.com . Our team is actively working to complete the remaining payments as soon as possible.

Thank you for your understanding, and we wish you good luck with your games!

With respect,
Support Team Betsio.com

Valorada con 5 estrellas sobre 5

Amazing site would recommend betsio

Amazing site would recommend

27 de diciembre de 2025
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Columba Duffy!

Thank you for the recommendation! We’re glad you’re enjoying the site and really appreciate your support.

With respect,
Support Team Betsio.com

Valorada con 5 estrellas sobre 5

This site does well to prioritize user…

This site does well to prioritize user experience, offering a platform that's both enjoyable and accessible. The
combination of great customer service, and a diverse selection of fun games suggests a well-rounded and engaging online environment. Its a place where users can easily find something they enjoy.

25 de diciembre de 2025
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Trinidad!

Thank you for your thoughtful feedback! We’re glad to hear you enjoyed the user-friendly platform, our customer service, and the variety of games. It’s great to know you find Bets.io engaging and easy to use — we appreciate you being part of our community.

With respect,
Support Team Betsio.com

Valorada con 4 estrellas sobre 5

There are many slot machines and…

There are many slot machines and different types of roulette, and global odds on MMA and tennis. I personally play using a VPN, but there have been no questions from the brand`s representatives - I passed verification using my own documents, everything is fine. I can recomend it.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Betsio

Respuesta de Betsio

Dear Nastya Gentosh!

Thank you for your feedback! We’re glad to hear you’re enjoying the variety of games and sports markets, and that your experience with verification went smoothly. We appreciate your recommendation and wish you good luck!

With respect,
Support Team Betsio.com

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