For the item that I wanted there was some confusion between the illustration and the product description. Tina in Customer Service resolved this with the highest level of competence. She spoke to the... Ver más
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Consulta las opiniones de los clientes
Hi very pleased but had a small problem with one of the legs bath stool the lady on the phone was so helpful said I will post out another seat immediately. Would definitely use again as it was a ma... Ver más
Item arrived was a described does the job assisting elderly mother over the French door threshold out of the bungalow on to the ramp.
I bought the chair raiser after buying another product which was basically independent leg extensions. Suffice to say they were unstable on the carpeted suface, so I opted for the more integrated solu... Ver más
Información sobre la empresa
Escrito por la empresa
At Better Independent Living, as our name suggests, we are about helping you to live your life to its fullest potential. We’re not about stuffy outdated views of mobility, it’s our intention to be truly forward-thinking in giving you both full independence and enabling your enjoyment of everyday tasks, through to your most adventurous sporting or leisure pursuits. We’ve sourced the best products with ease of use and robust performance at their core. A range that allows you to quickly get what you need to solve your problem, so you can get on with living life your way. You’ll find that we’re agile on customer service, swift on delivery and comprehensive on the best advice, features and video content enabling you to make the best choice. There is a better way, and it’s Better Independent Living.
Información de contacto
Creamery Industrial Estate, Kenlis Road, PR3 1GD, Preston, Reino Unido
- 01524 888453
- contact@betterindependentliving.co.uk
- betterindependentliving.co.uk
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Good little kettle
While the kettle is pretty expensive for a small kettle: it big button's really good
The weights well balanced
The bace is safe and doesn't have the core too short or coming off the kettle like alot of others
It's just well designed for disabled people. Ta

Respuesta de Better Independent Living
Your walker was very good but the delivery
Your walker was very good, but the delivery by DHL was disgusting I've a sticker on the door saying I'm disabled and a little slow getting to the door. I've a camera recording his actions, put box down knocked on the door and by the time I got to the door he was out of sight, had to phone someone to help.
Everything went smoothly and quickly…
Everything went smoothly and quickly from placing my order to receiving delivery. Excellent and very pleased with service and the product I purchased. Thank you.

Respuesta de Better Independent Living
Shower chair, great purchase
Ordered, delivered as promised, on time and undamaged. Communication, both BIL and carrier DHL, excellent.

Respuesta de Better Independent Living
Had to scrap my watch after less than a year
My watch lasted 9 months and when I took it to a jewellers for a replacement battery they told me that they could not remove the back without damaging the watch and said it was not worth the cost; estimated at over £100
Fast efficient service
Fast efficient service! Easy to assemble.
Thank u

Respuesta de Better Independent Living
5 star service and delivery
Shower chair arrived, complete, in basic sealed box, on time, as promised by BIL. Communication superb at every stage up to hand-over to carrier, DHL.
DHL's drop-by-drop tracking report is excellent. Actual delivery was 30 minutes earlier than the original estimate (with 53 drops on, mine was no. 38) and in perfect condition. Top notch service by both!

Respuesta de Better Independent Living
Wrong product quick response and refund

Respuesta de Better Independent Living
I couldn’t ask for more in a product…
I couldn’t ask for more in a product or company. These compostable items are exactly what I have been looking for…. and now found.

Respuesta de Better Independent Living
Return of Lamp
Return of Lamp
The phone was answered quickly and the return of the lamp dealt with promptly. The very pleasant carrier came with a label and took the package this morning.

Respuesta de Better Independent Living

Respuesta de Better Independent Living

Respuesta de Better Independent Living
Prompt delivery of a quality item

Respuesta de Better Independent Living
Very happy
Before I purchased a Uccello kettle, I read the reviews and all were great.
I ordered the kettle and it came within 2 days and it was competitively priced.
I would certainly use Better Independent Living again.

Respuesta de Better Independent Living

Respuesta de Better Independent Living
Beautiful wee trolley …
The wee trolley was exactly what the lady was looking for and was so happy when I ordered it for, we completed the order and then I received an email 4 days later stating that my order was on hold as I had to pay a further £9.99+vat for post, once we established how I could pay the extra my order arrived within 3 days, to say I was annoyed is an understatement, had the postage been added at the time of purchase, I would have had no problem.

Respuesta de Better Independent Living
Very solid product easy to assemble
Very easy to order and excellent delivery time the Rollator was at a very competitive price it was very well packed with very easy instructions on how to assemble.

Respuesta de Better Independent Living
Helpful device for buttons and zips
_Product great and delivery fine and prompt.

Respuesta de Better Independent Living
Very Happy
Hi, I purchased a pair of Flexyfoot Comfort Grip Double Adjustable crutches in black, this is the second set I have purchased, they are the best items I have ever bought, the crutches are such good quality, so light in weight they just glide along with you and look extremely smart, I have struggled for years with the NHS crutches that did the job but very heavy , these are first class, the Flexyfoot and Comfort grip are fantastic. Better Independent Living are a very good company to deal with, my crutches came extremely quickly , I’m so happy with my purchase, I would 100% recommend them to everyone, so a big thank you B.I.L.🙏

Respuesta de Better Independent Living
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