Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This experience is profound. No longer am I struggling to stifle my inner thoughts until my next Dr appointment, but with these treatments I’m feeling instant relief. Not only do I feel stronger, b... Ver más

Valorada con 5 estrellas sobre 5

The Longevity program with Better U is excellent. The NAD+ product and program noticeably helped me with the many benefits the product provides, but the most immediate difference I noticed was improv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been with Better U for about 2 months now and am so happy with where I am at. The relief was immediate and continues to grow, as does the learning. I am more able to engage in other supportive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Better U has been wonderful to work with. I’ve tried ketamine therapy in an office setting and it’s much more comfortable being about to do the sessions at home with Better U. Everyone I’ve talked to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de salud mental
  2. Clínica de salud mental
  3. Psiquiatra
  4. Psicoterapeuta
  5. Servicio de adelgazamiento

Escrito por la empresa

Mental wellness is not one-size-fits-all. For many people, traditional treatments simply aren’t enough. Better U is a next-generation mental healthcare company delivering scientifically proven, alternative treatments designed to help you feel better: starting from addressing the root causes. We offer both in-office and at-home ketamine therapy treatments for individuals struggling with treatment-resistant depression, anxiety, and PTSD. Backed by neuroscience and delivered with empathy, our care model integrates psychedelic-assisted therapy, ketamine therapy, holistic psychiatry, psychotherapy, and even ketamine-based pain creams, providing a truly comprehensive approach to healing from the inside out. What sets Better U apart is not just what we offer, but who we are. Our team includes Harvard and Mayo Clinic–trained doctors, therapists, and researchers with diverse expertise in psychedelic medicine and alternative healing modalities. United by a shared mission, we’re here to make breakthrough mental healthcare more accessible, compassionate, and effective for all. If you’ve felt stuck, numb, or overlooked, know this: healing is still possible and you don’t have to do it alone. Better U is here to help you reset, reconnect, and rediscover what it feels like to be whole.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

397 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

SCAM- DOUBLE CHARGE

So, as you know I've been doing Ketamine therapy through Better U I've been doing these treatments for over a year. I was having problems with their compound pharmacies . One batch of Troches was good. The next refill was off a bit so they told me that they've changed to another compound pharmacy. I got a refill through THIS pharmacy and still things were just not right. So, they hooked me up with a local compound pharmacy and things have been going well. Monies were exchanged, prescriptions were filled AT A SET PRICE and ofcourse "I" agreed to THAT PRICE or else I wouldn't get the medication. Now, that I've paid them for ANOTHER (3rd refill) refill at THE SET PRICE that I paid before, they are NOW telling me that I have to pay an ADDITIONAL AMOUNT to get my prescription. Mind you, the money I paid them IS for the medication but NOW they tell me I have to pay MORE MONEY / 2 TIMES the cost of what was originally agreed upon...do you smell something ? Ya , I smell something shitty too. They have said that they have been paying for my prescriptions ....and I'm like, ya, that's the money that I paid you, to pay for my prescription. Mind you, this has been going on since DAY ONE. I pay you money and you fill my prescription. So, it is to MY understanding that Better U has NOT BEEN MAKING ANY MONEY OFF OF ME and they've been paying for MY prescriptions from DAY ONE until NOW ? Is that the bullshit you are trying to feed me ? Well, to say the least, I'm not a happy camper because I had to come out of my pocket and pay an additional sum of money in order to get my prescription....you think I'm gonna let this go....pfffft, ya right.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This experience is profound

This experience is profound. No longer am I struggling to stifle my inner thoughts until my next Dr appointment, but with these treatments I’m feeling instant relief. Not only do I feel stronger, but I feel like I’m steering the ship again.
Understand that this is a process, it’s not a ‘one and done’ solution…those do not exist, and for a good reason.
I highly recommend this treatment for anyone who struggles. Life is hard, but it doesn’t have to be anymore.
For reference, I have PTSD, depression and severe anxiety. I am 49 and have been seeing my Psychiatrist for 10 years. We have tried countless medications, but I end up feeling all the side effects from these drugs, instead. My Psychiatrist completely supports this treatment.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Better U has been wonderful to work…

Better U has been wonderful to work with. I’ve tried ketamine therapy in an office setting and it’s much more comfortable being about to do the sessions at home with Better U. Everyone I’ve talked to has been so kind and helpful. I would definitely recommend this service to anyone wanting to give ketamine therapy a try.

30 de marzo de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 5 estrellas sobre 5

The Longevity program with Better U is…

The Longevity program with Better U is excellent. The NAD+ product and program noticeably helped me with the many benefits the product provides, but the most immediate difference I noticed was improved steady energy and recovery. I also love the formulated pain cream. It has removed my need to take Advil when I get minor back inflammation and flare-ups.

30 de marzo de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 5 estrellas sobre 5

Highly Recommend Better U

I've been with Better U for about 2 months now and am so happy with where I am at. The relief was immediate and continues to grow, as does the learning. I am more able to engage in other supportive practices (meditation, journaling, rarely drink and if I do it is only about a 1/2 glass of wine, etc). I highly recommend being active in the integration process, both with the Better U coaches, but I also have continued seeing my therapist (though less than I used to). I've made positive changes around my overwhelmingly stressful work situation and have started on a new life path. The entire team has been so supportive.

29 de marzo de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 5 estrellas sobre 5

Amazing Results

Entered Better U ketamine therapy program after local practitioners were too cost prohibitive. I've lived with cPTSD for over fifty years, experiencing moderate to severe anxiety and panic attacks on a daily basis. After one dose, my anxiety and panic attacks were completely gone. Within nine sessions, my depression lifted and I was no longer being constantly triggered. Intrusive thoughts and rumination were minimal. I feel like my old self again for the first time in decades. Highly recommend.

23 de marzo de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 1 estrellas sobre 5

Taking Ketamine unobserved and ending up dead

This morning, Wednesday, March 18, 2026, there is an article on the front page of the Wall Street Journal regarding Tricia Anne Dewey who used Better U's services and ended up dead. This is an unfortunate event, but not surprising. The standard in the psychiatric community is for a nurse to observe a patient after the patient taking Ketamine.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was diagnosed with medication…

I was diagnosed with medication resistant acute depression. I was advised to try Ketamine therapy. I found BetterU and thought their onboarding process was smooth and effective. I ended up having an issue with a shipment and the manager handling my account called me and worked everything out. He went above and beyond my expectations
Then I needed an expedited shipment based on my travel schedule. Mark, my customer service rep, followed my shipment through to ensure delivery. He was not only helpful, but absolutely delightful to speak with

3 de marzo de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 1 estrellas sobre 5

The cost doubles once you pay

I paid the full amount for 9 treatments and that was $792 minus $100 promo so $692. They charged my card the full $792. When I downloaded their portal they wanted an additional $79 per treatment unless I had someone to sit with me for 3 hours before, during and after treatment. They also required I pay for a subscription to Spotify premium so I could listen to their music. What a scam!

2 de marzo de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Hi, thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation may feel.

Because we prioritize patient privacy and confidentiality, we’re not able to discuss any individual situations or billing questions in a public forum. We would welcome the opportunity to review your concerns directly. Please contact our team at support@betterucare.com
with “ATTN: Clinical Supervisor” in the subject line so our team can look into this with you in a private setting.

We also want to clarify that patient safety is a core part of our program. For at-home treatments, we require that patients have a trusted peer present during their sessions to help ensure a safe and supportive environment. If someone does not have a friend, colleague, or family member available to be present, we offer the option of virtual peer support for $59 per session so patients can still meet this safety requirement.

Our team would be happy to review the details of your account and answer any questions you may have. Please reach out to us directly so we can assist.

Valorada con 5 estrellas sobre 5

Frustrated! trying to use App to chat with someone…anyone!

I’m using this link cuz I’m unable to contact anyone online through the app or chat. Are there only specific hours that someone is available???
or am I missing something 🫣
Chats are not being delivered since December 2025 😱
Please help, thank you.

28 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Hi! We are sorry you are having this issue, please contact support@betterucare.com and we can work this out. We apologize again!

Valorada con 5 estrellas sobre 5

Great Program for Vets

The experience is transformative. The administration is sound and professional. Their staff facilitate self exploration and are wonderful to work with.

4 de enero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 1 estrellas sobre 5

Better U wasn’t a “bad” experience

Better U wasn’t a “bad” experience, but it was an emotionally confusing one. I wish the expectations, structure, and pricing had been clearly explained from the start. Some of the communication I received felt defensive at moments when I was simply trying to understand what I was paying for and what support was actually included. When you’re already vulnerable and seeking help, tone matters — and the lack of clarity made the process feel heavier than it needed to be. They did try to fix things later, but the early miscommunication shaped the whole experience.

I now work with MindScape. Their process has been clearer, more clinical, and about one‑third the price of Better U. If you’re seeking care at a fair price and with a consistently respectful tone, I’d recommend giving MindScape RX a look.

25 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Hi, thank you for sharing this feedback and we are sorry for the concern this has caused. Because we prioritize privacy and confidentiality, we are not able to discuss any individual situations or billing questions in a public forum. We would love to get the opportunity to discuss more, please contact our team at support@betterucare.com with “ATTN: Clinical Supervisor” in the subject line so our team can review this in a private setting. Good luck on your wellness journey.

Valorada con 5 estrellas sobre 5

Very thankful for these treatments

Very thankful for these treatments. It has truly saved me. Awesome support group. Starting to get my life back. Have no idea where I would be if I didn’t have given Better U a try.

24 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 5 estrellas sobre 5

A Truly Supportive and Healing Experience

What made my experience great was the overall sense of safety, professionalism, and genuine care from the team. From the beginning, everything was handled in a calm and supportive way, which made it much easier to trust the process. I never felt rushed or dismissed — instead, I felt listened to and respected.

The company does an excellent job creating a comfortable environment and clearly explaining what to expect. Communication has been consistent, and the staff has been attentive and compassionate throughout. That level of care makes a big difference, especially when undergoing a treatment that can feel vulnerable.

Most importantly, the treatment itself has been working well for me. I’ve experienced a noticeable sense of calm and comfort, and I feel more grounded and hopeful. That positive shift has meant a lot.

I appreciate the mission behind this work and the way it’s carried out with professionalism and empathy. Thank you for providing such a supportive experience.

24 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 5 estrellas sobre 5

Best therapy for my Mental Health since diagnosis

My experience with Ketamine therapy has exceeded my expectations. I had been taking Xanax 2 mgs three times a day since 2014....I am now Xanax free.
I have not had a single panic attack since starting Ketamine. I also have arthritis as well as a generally beat up body from 22 years in the Army. Ketamine has even decreased my arthritis pain and associated inflammation as well. It's been the singular best and most effective treatment for both my PTSD and multiple anxiety issues. It's been life changing; I wish I had discovered Ketamine therapy sooner. Highly recommend for anyone who has anxiety, depression, PTSD and even arthritis and inflammation.

17 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 1 estrellas sobre 5

No clue what they're doing

They cannot even respond to emails with simple questions. This is after multiple attempts at communication. If a company cannot even answer emails, I sure as hell am not going to trust them to administer a drug.

2 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Hi, thank you for sharing this feedback and we are sorry for the concern this has caused. Because we prioritize privacy and confidentiality, we are not able to discuss any individual situations or billing questions in a public forum. We would welcome the chance to speak with you directly; please contact our team at support@betterucare.com with “ATTN: Clinical Supervisor” in the subject line so our team can review this in a private setting.

Valorada con 5 estrellas sobre 5

I highly recommend Better U

I highly recommend Better U. I felt that they actually care about you getting what you need out of the medicine. To come out successful. They have very helpful modules to get the most of your experience. The integration coach was also very helpful. You don’t feel alone. I already feel better after 4 sessions, after being stuck for months in a dark slump.

13 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

Valorada con 5 estrellas sobre 5

Definitely recommend

The resources and support are wonderful. Also, the therapy is helping.

13 de febrero de 2026
Opinión espontánea
Logotipo de Better U

Respuesta de Better U

Thank you so much for sharing your experience. We truly appreciate your kind words and will share your feedback with our clinical leadership team.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más