BetVictor Betting & Casino Opiniones 5173

TrustScore: 3.5 sobre 5

3,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a bad experience with another company who have refused all my withdrawals. BetVictor however have never had any issues. They offer decent offers often including free spins. Returns have been ok bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This casino and sister sites like wiz slots are some of the best casinos for customer service and no bull bonuses. Once KYC is done, it's done! Fast withdrawals and great games. You guys put most o... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I've had no issues withdrawing from this site, often within minutes. I also like how you can limit deposits and losses with different time frame options. Quick, responsible. The only true negative is... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Don’t use! Gave me a 100% boost token which I used but it did t apply it to the bet - I then placed a bet on their super boost - but my boost token was still showing - contacted them by live chat as I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de apuestas
  2. Casino
  3. Casa de apuestas
  4. Servicio de apuestas
  5. Casino o apuestas online
  6. Apuestas deportivas online

Escrito por la empresa

Established in 1946, BetVictor is one of the world’s largest independent bookmakers which now operates exclusively online. Pick your perfect welcome offer, create and customise your own bets, play 800+ casino games and enjoy frequent offers and bonuses. For those who are ready to embrace the unpredictable, BetVictor is Your Best Bet. Let us know how we’re doing.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Had a bad experience with another…

Had a bad experience with another company who have refused all my withdrawals. BetVictor however have never had any issues. They offer decent offers often including free spins. Returns have been ok but that’s a casino.

1 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We appreciate you sharing your experience. We're happy to hear that you've had a positive experience with our services, especially regarding withdrawals and offers. Thanks for your feedback Steve!

Valorada con 1 estrellas sobre 5

Site was down all day then updated

Site was down all day then updated, RTP is way lower now on a number of slots and they've introduced dynamic volatility changing on different games like their competitors (you'll just randomly go 30 spins with no win after a big win). Greed has ruined this industry, you're going to force government intervention.

13 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

Thank you for taking the time to leave us a review! We can confirm our site was not down at all today, but if you experienced an issue please contact our Customer Service team who can look into this for you. They will also be able to review your RTP if you would like

Valorada con 1 estrellas sobre 5

Dog crap avoid like the plague

Dog crap avoid like the plague , talking bout taken a nose dive virtual rigged to bits casino rigged. crap 1 star is to nice ... close it down crap ,
Betvictorvid prob avoid responding to

You ask.is there anythingbto look at the whole site its gotten worse

11 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We're sorry to hear you aren't happy with our site, if there is anything you would like ut to look into please don't hesitate to contact us

Valorada con 1 estrellas sobre 5

Poor customer service don’t use

Don’t use! Gave me a 100% boost token which I used but it did t apply it to the bet - I then placed a bet on their super boost - but my boost token was still showing - contacted them by live chat as I’m non verbal due to a stroke and the customer service agent annamaria was as helpful as a no armed goalkeeper! Refused to void the bets so I could do it again although it’s their error not mine - cash out is lowers than stake and wouldn’t help with that - asked for supervisor and wouldn’t get put through and also she was the specialist in charge of complaints. And she kept saying here to help!! Nonsense rubbish amateur bookmaker - stay away

10 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We are sorry that you experienced this service Kenneth, this has been passed to our complaints department to be reviewed and they will respond to you shortly. Once again I do apologise.

Valorada con 5 estrellas sobre 5

This casino and sister sites like wiz…

This casino and sister sites like wiz slots are some of the best casinos for customer service and no bull bonuses. Once KYC is done, it's done! Fast withdrawals and great games. You guys put most other casinos to shame. Keep it up

9 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

Thank you for your kind review Bill, we're glad to hear you're enjoying our site! Please don't hesitate to contact us if we can ever assist with anything!

Valorada con 1 estrellas sobre 5

Do not join

Do not join, the casino slots are not as advertised, i cannot emphasise enough how ridiculous they are.. £13 isn't a lot to lose in one go, but with 20p stakes and decreasing it to the min. of 10p per spin, even from above the half way margin, you are messing with something betvictor if you are telling me that is normal.
Embarrassing Betvictor, and a shambles.

8 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We're sorry to hear that your experience didn't meet expectation Daniel. If there is anything you would like us to look into, please contact our 24/7 Customer Service team

Valorada con 1 estrellas sobre 5

Don't waste your time.

Signed up via FB advertising with the promise of a new user bonus. Before I had even deposited/placed a bet, I had received an e-mail to say I was not eligible for any bonuses including the sign-up one as a result of a business decision. What a complete waste of my time. Don't waste yours.

3 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We regret that you were deemed ineligible for the new user bonus after signing up. We appreciate your feedback and will review this situation to improve our processes.

Valorada con 1 estrellas sobre 5

£340 and not scatter shown!

£340 and not scatter shown!! Absolute garbage never used so many spins on a site without a£1 win rogues

6 de abril de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We appreciate you taking the time to share this, and regret to hear that you've had a negative experience. We can assure you that outcomes are determined by a random number generator. This system ensures that results are entirely random and cannot be influenced in any manner. If you still need assistance, please feel free to reach out to us.

Valorada con 1 estrellas sobre 5

They take your deposits and don’t add…

They take your deposits and don’t add them to your game keep reading reviews you will see this in may cases

23 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We’re very sorry to hear that you experienced this, and we appreciate you taking the time to leave a review. If you still need assistance, please feel free to reach out to us.

Valorada con 1 estrellas sobre 5

Worst gambling site the guy banned…

Worst gambling site the guy banned me cause I called them rigged cause I plugged in 500 bucks and didnt hit one bonus lmao Stefan was his name and it is rigged but they don't like freedom of speech, dont use this site, man f your help lmao you guys are rigged,

27 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We appreciate your feedback and regret that you feel this way. We aim for fairness, and we’re sorry to hear about your negative experience with this. If you ever need assistance at all, please do not hesitate to reach out to us.

Valorada con 1 estrellas sobre 5

This has to be the worst site I have…

This has to be the worst site I have ever played on. It’s so noticeable how it just takes your money. £250 without even a look in at a feature. I certainly feel this site needs to be investigated

27 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We’re sorry to hear that you experienced issues with our slots, and we appreciate you taking the time to leave a review. Please understand that all outcomes and bonus features within our slot games are determined by a Random Number Generator (RNG), which cannot be influenced by us in any manner. If you ever need assistance at all, please do not hesitate to reach out to us.

Valorada con 2 estrellas sobre 5

Withdrawal stalling disguised as compliance—AVOID THIS SITE!!!!

I’ve used over 200 casino sites and have never experienced anything as bizarre or unprofessional as BetVictor. I deposited on the 25th, doubled my money, and attempted a withdrawal. Predictably, as soon as I won, I was hit with "verification."

I submitted all my valid documents immediately, but since then, it’s been a constant cycle of moving goalposts. First, I was told 2 working days. Then 3. Then another 3. Every time I contact customer service, they apologize and tell me the previous advisor gave me "incorrect information." It’s a total joke. It is clear they don't like it when a player wins, and they are using "compliance" as a disguise to refuse funds and stall the process.

Be warned: their support is mostly AI anyway, designed to infuriate you and force you to accept the situation rather than actually help. The bot is a brick wall intended to make you give up on your own money.

I strongly recommend anyone in this position to stop wasting time with their support and look at how to contact the Gambling Commission and IBAS (Independent Betting Adjudication Service) immediately. The age-old adage is that the house always wins, and BetVictor makes sure of that by simply refusing to let you take your money out once you've beaten them. They are happy to take your deposit in seconds, but they’ll make you jump through hoops for weeks if you dare to win.

25 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We regret to hear about your negative experience and the difficulties you faced with the verification process, and the delays in your withdrawal. We're looking into these issues and will use your feedback to improve our processes.

Valorada con 1 estrellas sobre 5

Played red baron game

Played red baron game. Meant to be random between X1 and x20,000 it done 3 rounds of 1.07x 3 on the trot. The odds of that are billions to one. NOTHING RANDOM THERE. THEY ARE THIEVING DIRTY CHEATS THAT NEED CLOSING DOWN!!!!
Issues? The issue being the game is not random as advertised, you are breaking the law and stealing people's money! Bit more than an "issue" I would say wouldn't you?

26 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We’re sorry to hear that you experienced issues in the game, and we appreciate you taking the time to leave a review. If you still need assistance, please feel free to reach out to us.

Valorada con 1 estrellas sobre 5

Total rip off no returns no bonus for…

Total rip off no returns no bonus for joining Total co avoid

20 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We're sorry to hear you're unhappy with our site Gary, if there is anything you would like us to look into please don't hesitate to contact our Customer Service team.

Valorada con 1 estrellas sobre 5

New customer, site is terrible


I have no other way to express my concern, i am a new customer and having issues loading your games using your OWN APP. Screen will go black while playing or loading especially the last one, i bought free spins in one game to give it a try but i never got to start a spin, the app window keeps going black. Either you guys are scammers or your service is worst than terrible.

23 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

Hello. We appreciate you bringing this to our attention. We are sorry that you are experiencing loading issues and black screens while using our app. We will investigate this issue so we can improve our app's performance. Thanks for your feedback. Our e-mail address is help@betvictor.com

Valorada con 1 estrellas sobre 5

I'm shocked at how terrible this site…

I'm shocked at how terrible this site has gone it was never great and I've played on better sites but I stayed as I liked the games itself and really i only play for fun but it's just take take never any WOW wins so predictable they say it's "random" but it definitely doesn't feel that way.No game time and god forbid on the "rare" occasion you start to move up in balance it rips it back just as quick.Loyal returning players get zilch and feel no reward for constantly returning just the constant feeling of been taken for a fool.This site is the definition of "the bookie always wins".Years I'm playing here and years I'm still waiting on that fun or WOW feeling I've won big on other sites multiple times spending less and I've definitely felt that "random play " I'm forever being told about but not here.Ive been looking at the reviews from the last few months no one is rejoicing over the site itself any 5 stars have been for people in customer care that in itself is self explanatory.Bet Victor do better not just for returning players but for all especially if you want players to return because if I seen this trust pilot review chain previously to me signing up to yourselves I can guarantee I would have steered clear.Happy players means a happy casino site.

22 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

Hi Aimee. We appreciate you sharing your experience. We're sorry to hear that you feel our site hasn't met your expectations and that you haven't had the enjoyable experience you were hoping for. We value your feedback and will share it with the relevant teams so that we can improve. Our e-mail address is help@betvictor.com

Valorada con 1 estrellas sobre 5

Scam

Thought this would be a laugh I just lost a tenna. No promo £30 and 300 free spins oh well lesson learnt - also made out spins were 0.10 more like £3.50 failed to get me hooked oops!

22 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

Hello. We appreciate you sharing this. We're sorry your experience didn't meet expectations and that the promotion was unclear. We'll review your feedback to improve. Please feel free to to e-mail us should you wish to discuss your matter further, thank you. Our e-mail address is help@betvictor.com

Valorada con 1 estrellas sobre 5

Just post your money to them, save electric.

I thought SV was bad so tried these guys, even worse, £30 on the new horus game, not a single win except for 12 free spins which paid £1.30 , shame on you guys, I won't be back.

21 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We're sorry to hear you aren't happy with our site! Please be advised all of our games, with the exception of Live Casino games, use a Random Number Generator (RNG) to determine the outcome of every hand or spin. The outcome cannot be influenced by any external factors, including ourselves, in any way.

Valorada con 1 estrellas sobre 5

Very Concerning Changes

Very Concerning Changes – Needs Investigation

Something is seriously not right with this website anymore.
I’ve been playing here for a while, and it used to be a good, trustworthy platform. But recently, things have changed in a way that feels very concerning. The games now seem heavily tilted toward losses, far beyond normal expectations, and I’ve personally experienced multiple issues that don’t add up.
I have screen recordings showing: 1.Free spins freezing mid game
2.Glitches affecting gameplay 3.Incorrect payout amounts being awarded
This isn’t just frustration from losing, this is about patterns that feel inconsistent and potentially unfair.
What’s even more worrying is the sudden increase in negative reviews throughout 2026. It raises serious questions about whether something has changed behind the scenes.
Trying to raise concerns with support has also been extremely unprofessional. I’ve been transferred between 4–5 different staff members without any clear answers or accountability.
At this point, I strongly believe this site needs to be independently investigated. I am currently looking into making formal complaints to authorities such as the Department of Internal Affairs, Commerce Commission, Netsafe, and international regulators like the UK Gambling Commission or Malta Gaming Authority.

I will be submitting my recorded evidence so this can be properly reviewed.

It’s disappointing to say this, but what was once a good platform now feels potentially compromised.
Please be cautious when depositing.

19 de marzo de 2026
Opinión espontánea
Logotipo de BetVictor Betting & Casino

Respuesta de BetVictor Betting & Casino

We're sorry to hear of your bad experience! Please could you email us at help@betvictor.com with your screen recordings so we can look into this for you

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más