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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sent the wrong rug 2 times, I sent both rugs back and still waiting on a refund. I tried contacting the company numerous times and I have received zero response. This company should be ashamed. S... Ver más

Valorada con 1 estrellas sobre 5

I hate to be so blunt in my review title, but I have tried contacting this company to set up a return for the past few weeks. I have left phone messages at the merchant's, contacted through Amazon Pa... Ver más

Valorada con 5 estrellas sobre 5

The stair treads and landing rugs I ordered from Beverly Rugs are wonderful! They are very affordable, they were delivered promptly, they look great, and the quality is excellent. I contacted the comp... Ver más

Valorada con 5 estrellas sobre 5

OMG where do I start, I guess I'll start at the amazing customer service, I accidentally ordered the wrong size rug and immediately emailed customer support and received a call and email stating they... Ver más

Información sobre la empresa

  1. Tienda de moquetas
  2. también en la categoría
  3. Fabricante de alfombras
  4. Tienda de decoración e interiorismo

Escrito por la empresa

At Beverly Rug, we are dedicated to offering our customers a wide selection of unique and stylish rugs that will enhance the look and feel of any space.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

44 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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2,7

Todas las opiniones

(44)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Sent the wrong rug 2 times

Sent the wrong rug 2 times, I sent both rugs back and still waiting on a refund. I tried contacting the company numerous times and I have received zero response. This company should be ashamed. Stay far away from ordering from them.

11 de diciembre de 2025
Valorada con 2 estrellas sobre 5

Wrong colour rug supplied, no response from Beverly Rug

I’m surprised that Beverly Rug even want my review after the emails, and calls to there customer support, unfortunately they didn’t respond, the rug supplied is the wrong colour to the one I ordered like so many other reviews I wish I had read before placing my order, hopefully this review will stop someone else from experiencing the same error and absolutely no response from Beverly Rug

31 de enero de 2025
Valorada con 1 estrellas sobre 5

Wish I had looked at reviews before…

Wish I had looked at reviews before ordering, as so many others I’ve received the right sized rug, correct range but the wrong colour and have tried for two days to get a responce from Beverly Rugs but nothing, atrocious after sale and customer service (if they exist at all) be warned!

3 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The rug I received is not what I…

The rug I received is not what I ordered. I ordered a blue rug w/white border, but received a gray rug w/blue border. I have not heard back from customer service as to how I can exchange/return the incorrect item.

2 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Customer Service Sucks

I hate to be so blunt in my review title, but I have tried contacting this company to set up a return for the past few weeks. I have left phone messages at the merchant's, contacted through Amazon Pay, emailed, Instagram page, and on their chat on their website. No response whatsoever after dozens of messages. Do not believe the positive reviews, they can't possibly be true. Check out the negative customer service reviews similar to mine and you will run in the other direction. I'm left with a less than desirable product and out over $70.

16 de octubre de 2024
Valorada con 1 estrellas sobre 5

I ordered a 10 x 13 gray rug

I ordered a 10 x 13 gray rug, I received two 8 x 10 black and white rugs. Tried to get a hold of them to return the rug, no response for a week.l guess i’m stuck with the black-and-white rug.

31 de mayo de 2024
Valorada con 1 estrellas sobre 5

Customer Service is Bad

I received the right outdoor rug, but it is the wrong color. Tried numerous times to contact the company / customer service and absolutely no answer.

6 de junio de 2024
Valorada con 5 estrellas sobre 5

Stays in Place, easy to vacuum

I ordered the 5ft Beverly Rug which comes with the smaller rug. Personally, I did not need the smaller rug but it was the only way to get the 5ft rug that I did want. Wish the rugs were not sold in sets. There was also another rug, I think it was a square 4x4 that I would have purchased but again it was part of a set so I did not order.

8 de abril de 2024

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