Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The bibi baby is a beautiful and exquisite doll, I brought other bibi,s off you before my grandchildren loved them,they are realistic looking and there clothes are beautiful, Would buy again... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful baby doll bought for my granddaughter for Christmas. Price was great although delivery was postponed a couple of times but that was due to inclement weather. Would certainly use again and re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed order and goods despatched same day, delivered the very next day. Now that's what I call excellent service. Lovely dolls ,so I ordered a second one. My granddaughter will be so pleased com... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great delivery, updated all the time on delivery. The doll is so lovely , good quality, good value for money , will definately buy again from this company . Very trustworthy to deliver on time with sa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de juguetes
  2. también en la categoría
  3. Juguetería
  4. Tienda de muñecas

Escrito por la empresa

BiBi Dolls. They come in every size, and for any occasion. Variety of designs, and tens of outfits, that will leave your mind in a daze. A selection of BiBi Babies ready to bring joy and love to the life of a lucky receiver.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

467 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(467)

105 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Dont bother. Get a £9 one from your local shop

Items absolute rip off. Awful quality. Pram broken on arrival. Outfits dont even contain a full outfit just a jumper and vest. Clothes very poor quality. Accessories dont fit doll. Potty is about 1/4 of the size it needs to be. Have contacted for full refund. Will update if this is actioned in a timely manner.

19 de julio de 2026
Opinión espontánea
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Caroline,

Thank you for your feedback. We are sorry to hear that the items did not meet your expectations and apologise for the disappointment caused.

We can confirm that a full refund has been issued for the damaged item, and a prepaid return label has been provided for the remaining items. We appreciate you bringing these concerns to our attention, and your feedback has been passed on to the relevant team for review.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Delivery was fast

Delivery was fast , easy to order , the doll was sent straight to the little girl who loved it as her mum had just had a baby so she now has her own baby boy doll ,would definitely order from this company again thanks julie .

3 de julio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Julie,

Thank you for your wonderful review.

We are delighted to hear the doll arrived quickly and that the little girl loved her new baby boy doll. What a lovely gift to celebrate her mum's new baby!

Thank you for your kind words and support. We look forward to welcoming you back to the BiBi community.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

beautiful doll

8 de julio de 2026
Opinión espontánea
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello,

Thank you for your lovely review.

We are delighted to hear you are happy with your doll. Your kind words mean a lot to our team.

Thank you for choosing BiBi Doll, and welcome to the BiBi community.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Beautiful doll

Not opened as for grand daughters birthday but she looks so lovely and scrumptious Thankyou

5 de julio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Judy,

Thank you for your lovely review.

We are delighted to hear you are pleased with your doll. We hope your granddaughter loves her birthday present and creates many wonderful memories with her.

Thank you for choosing BiBi Doll, and welcome to the BiBi community.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Came on time well packaged

Came on time well packaged

28 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Cheridah,

Thank you for your lovely review.

We are delighted to hear your order arrived on time and was well packaged. Your feedback means a lot to our team.

Kind regards,
MN
BiBi Doll

Valorada con 4 estrellas sobre 5

The doll is lovely but it does not come…

The doll is lovely but it does not come in a box

2 de julio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Fiona,

Thank you for your review.

We are delighted to hear you are pleased with the doll. We are sorry to hear that the packaging did not meet your expectations. At present, we do not offer gift packaging, but we appreciate your feedback and will pass it on to the relevant team as we continue to improve our products and services.

Kind regards,
MN
BiBi Doll

Valorada con 1 estrellas sobre 5

Faulty Iten

We order the magic bottles, the milk bottle has no liquid in at all so doesn’t work. Too late to order another as won’t get here by the time of my daughters birthday

2 de julio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Brianna,

Thank you for your feedback, and we are sorry to hear about the issue with the magic milk bottle, especially with your daughter's birthday approaching.

Please contact our customer support team at support@themagictoyshop.com with your order details, and we will be happy to look into this and assist you.

Kind regards,
MN
BiBi Doll

Valorada con 1 estrellas sobre 5

Poor customer service

Poor customer service

30 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Fatima,

We are sorry to hear that you were disappointed with your experience.

We understand your frustration and apologise that we were unable to provide the outcome you were hoping for. The decision regarding your request was made in line with our returns policy. We appreciate your feedback and will use it to help improve our customer experience.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Bought several items from Bibidoll and…

Bought several items from Bibidoll and everything is excellent and fast delivery

29 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Elizabeth,

Thank you for your wonderful review.

We are delighted to hear that you have purchased several items from BiBi Doll and have been happy with both the products and fast delivery. Your continued support means a lot to us.

Welcome to the BiBi community, and we hope to see you again soon.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Lovely doll,quick service

25 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Alexander,

Thank you for your lovely review.

We are delighted to hear you are happy with your doll and the quick service provided. Your kind words mean a lot to our team.

Thank you for choosing BiBi Doll, and we hope to see you again soon.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery, goods packed well granddaughter loves them Thankyou

12 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Gwen,

Thank you for your lovely review.

We are delighted to hear your order arrived quickly, was well packed, and most importantly that your granddaughter loves them.

Welcome to the BiBi community, and thank you for choosing our dolls.

Kind regards,
MN
BiBi Doll

Valorada con 4 estrellas sobre 5

Quick delivery

Quick delivery. Was not in a box but in a postage bag, the spare outfit was loose in the bag so I presume this was a return. But the doll was intact and no damage. If I was buying this for a child I would have expected it to be in a box and packaged properly. There is a voice thing inside the doll, no instructions were included, but I'm not using it for this. I bought it for modelling my crochet baby clothes, so for me it's serving a purpose.

5 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Andrea,

Thank you for your review and for highlighting the quick delivery.

We are pleased to hear the doll arrived safely and is serving its purpose for displaying your crochet baby clothes. We are, however, sorry to hear that the packaging and presentation did not meet your expectations. Your feedback regarding the packaging and missing instructions is appreciated and will be passed on to the relevant team for review.

For reference, the sound box can be activated by removing the plastic battery tab. If you require any assistance with this or anything else, please feel free to reach out to us.

Thank you for choosing BiBi Doll, and we wish you all the best with your crochet creations.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Beautiful dollies

Beautiful dollies, great quality

4 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Gintare,

Thank you for your lovely review.

We are so pleased to hear you are happy with your beautiful dollies and their quality. Comments like yours mean a lot to us.

Welcome to the BiBi community, and thank you for choosing our dolls.

Kind regards,
MN
BiBi Doll

Valorada con 1 estrellas sobre 5

Eyelashes fell off ...

Sadly, the eye lashes fell off of one of the two dolls I bought the day after I gave it to my daughter for her birthday. Otherwise the dolls are a lovely realistic weight and she loves them.

1 de junio de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Adrian,

Thank you for your feedback, and we are sorry to hear that one of the doll's eyelashes came off shortly after being gifted.

We are pleased to hear your daughter loves the dolls and their realistic feel, but we understand how disappointing this issue must have been.

Please contact us at support@themagictoyshop.com with your order ID and a few images of the issue, and our customer support team will be happy to look into this for you.

Kind regards,
MN
BiBi Doll

Valorada con 4 estrellas sobre 5

I was very pleased thanks

I was very pleased thanks

5 de mayo de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Annemarie,

Thank you for your lovely review.

We are so pleased to hear you were very pleased with your purchase. Your support means a lot to us.

Welcome to the BiBi community, and we hope to see you again soon.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

New outfit exactly as portrayed online

New outfit exactly as portrayed online. Thank you.

5 de mayo de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Denise,

Thank you for your lovely review.

We are so pleased to hear you are happy with your doll’s new outfit and that it arrived exactly as shown online. It is always wonderful to know our customers are pleased with their purchases.

Thank you for choosing BiBi Doll. Welcome to the BiBi community.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Great product

This product was such amazing buy.
I didn't realise that the dolls talked/made several realistic baby noise until they came.
Great buy and total value for money xx

27 de abril de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Lesley,

Thank you for your wonderful review.

We are so pleased to hear you were pleasantly surprised by the realistic baby sounds and talking features of your doll. It is lovely to know you feel it was great value for money and such an amazing buy.

Our BiBi Dolls are made to love, and we are delighted your new little one has brought so much joy.

Welcome to the BiBi community, and we hope to see you again soon.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Lovely good quality dolls

26 de abril de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Nicola,

Thank you for your lovely review.

We are so pleased to hear you are happy with the quality of our dolls. Our BiBi Dolls are made to love, so it means a lot to know they met your expectations.

Welcome to the BiBi community, and we hope to see you again soon.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

The doll is just what I was after

The doll is just what I was after for my 6yr old daughter. Its soft fabric body and very cute.

Delivery was super quick, will definately buy from you again A+.

7 de mayo de 2026
Opinión espontánea
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Steven,

Thank you for your lovely review.

We are so pleased to hear the doll was exactly what you were looking for for your daughter and that you loved the soft fabric body and cute design.

It is also wonderful to know your order arrived quickly. Thank you for your support, and we would be delighted to welcome you back again in the future.

Welcome to the BiBi community.

Kind regards,
MN
BiBi Doll

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Fast delivery, awesome little baby.
Definately going to buy many more for my grambaby.
Only negative, the dolly could have been wrapped in tissue or something before being placed in the box

28 de abril de 2026
Logotipo de Bibi Doll

Respuesta de Bibi Doll

Hello Dalene,

Thank you for your lovely review.

We are so pleased to hear you were happy with the service, fast delivery, and your new little baby doll. It is wonderful to know you are planning to add more to your collection for your grandbaby.

We also appreciate your feedback regarding the packaging. We will certainly take this on board as we are always looking for ways to improve the unboxing experience for our customers.

Welcome to the BiBi community, and we hope to see you again soon.

Kind regards,
MN
BiBi Doll

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más