Bicton Travel Opiniones 

367
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Not a good experience with Karen at Bicton travel. Our concerns were brushed aside when raised. Very defensive , she just didn’t seem interested! We read many reviews before we went to this travel... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Thanks so much Bicton for your reply (sorry, couldn't address you as you did not leave a name/contact). I did not cancel (but, as you say, the cruise was cancelled). I asked for a refund. I thought th... Ver más

Valorada con 3 estrellas sobre 5

Comparing to other travel agents, Bicton Travel is very average . Nothing outstanding.

Valorada con 5 estrellas sobre 5

Excellent customer service. One thing I will mention though. When Jasmine tried to email us our account, she had written down our email incorrectly. She kept getting bounce backs. Instead of calling u... Ver más

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

In 1998 Bicton Travel, a family-owned West Australian owned and operated travel agency, began sharing its passion and expertise in luxury travel. Founded by Carole Smethurst and her son Phil Smethurst, what started with a team of two has steadily grown to become Australia’s most awarded travel agency. Not a claim we take lightly. No other agency can claim the number of professional awards that Bicton Travel has won. Today, we remain a WA-based Family run company operating from our offices in Bicton, Western Australia. We are proud members of Independent Travel Group, Cruiseco, Virtuoso, CLIA (Cruise Lines International Association) and are committed to ongoing AFTA (Australian Federation of Travel Agents) ATAS accreditation. Booking with an ATAS accredited agent means you’re in safe hands and can travel with confidence. Further details about ATAS accreditation and what this mean can be found HERE In 2016 Carole Smethurst was inducted into the CLIA Cruise Hall of Fame for her service to the cruise industry. The CLIA Hall of Fame Award is a formal recognition to honour an individual whose efforts and accomplishments represent a significant contribution to or noteworthy achievement that has positively impacted the development of the cruise industry.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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2,2

Todas las opiniones

(367)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

excellent service

excellent service, reliable and prompt response, team effort is very good and support of each other so that if a member is away someone else has responded and helped us with our queries

29 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

Very helpful and answered all of our questions at this stage. We are yet to take the cruise but based on what we have experienced so far all should be fine. Time will tell

29 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bicton Travel are brilliant.

Bicton Travel have always been very helpful and efficient, as well as being courteous. Anytime I have phoned or emailed them I have always had a quick response to any query I have had and find them to be very knowledgeable with regard to cruising. They obviously do a lot of research into all the different cruise lines and I have never known a question they can't answer. Bicton Travel are brilliant.

29 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service plus

Julie was very helpful, prompt and efficient, with a pleasant manner
This was excellent service.

28 de mayo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Travel Agent

Great service from Jen Parker. Have recommended to friends who have also been happy with Jen. She is always helpful with recommendations or doing some research.

28 de mayo de 2019
Opinión espontánea

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