Im a professional Bike Mechanic. My regular supplier was out of the Italian Threaded Shimano Ultegra Bottom Bracket. Google helped me find one at Bikes on Line and it was a bit cheaper than my regular... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Im a professional Bike Mechanic. My regular supplier was out of the Italian Threaded Shimano Ultegra Bottom Bracket. Google helped me find one at Bikes on Line and it was a bit cheaper than my regular... Ver más
La empresa ha respondido
Good product, excellent price, fast delivery. Got an IXS Trigger full face helmet, only $300 vs most other options at $400+. Excellent fit and quality
La empresa ha respondido
This helmet is super lightweight, I barely notice it. I did a lot of research before buying it as I wanted a helmet that didn’t cover my ears too much so I could still hear the environment around me,... Ver más
The whole experience with BikesOnline has been seamless. Ordered online Saturday, had the bike assembled by Wednesday. Bike arrived securely packed and complete with everything needed for the simple... Ver más
La empresa ha respondido
Direct to Consumer Pricing - Ride More For Less! Why buy from BikesOnline? Our bikes are often 20% to 40% cheaper than comparable bikes in the market, and that is due to our direct to consumer business model. We source high-quality bikes from the manufacturer, cut out the middlemen and pass on the savings to you - where they belong. Add to that our fast delivery and local support, you can rest assured knowing you are getting the best deal on your new bike.
13/25 Frenchs Forest Road E, 2086, Frenchs Forest, Australia
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 25% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service I accidentally ordered the wrong size and they help me right away with a refund great service
Ordered a Marin SQ3 on 1.12.25. Arrived in Rockhampton on the 5.1.26. Not bad at all from warehouse in Sydney to central Queensland over this busy period.
Upon inspection my dropper cable was slightly damaged prior to being installed, sent a photo to bikesonline support team, within 12hours they responded and had a new cable in the post. Arrived 3days later. Great service, would highly recommend this company.
ratchet broke on my helmet bikes online straight away sent me a new ratchet which was super easy installation taking like 30 seconds, no cost all covered.
Have adapted the rack just a typical men's cruiser GT. Seat pole attachment requires extra clamp awaiting feedback from Online but poor in return returning response including accessory information for bag to suit. Recommend schematic for bolt locations. No information was provided. If follow up Customer Service with those two responses I would've given a five star review.
Very fast delivery, the bike was securely packaged
Totally stoked with my mountain bike comfy a solid build a pretty neat ride colours are cool so yes would definitely recommend bikes online it arrived 2 days after purchase that’s quick
great experience from start to end.
I had a sales call that helped me get the right size, wonderful guy, lots of knowledge.
bike arrives incredibly quickly.
Assembly took me a bit longer than planned, but I’m not that experienced.
After sales service was great, they answered questions and really helped.
I’ve previously purchased from a big brand store before, this was better, and cheaper.
Product was delivered promptly. First gauge was faulty and BikesOnline replaced promptly with minimal fuss. Great people to deal with.
From the moment I called Brad was absolutely amazing! He went above and beyond! I highly recommend!
BikeOnline rocked my world with the speedy delivery, fantastic packaging, and unbeatable value for money. The bike arrived within days of ordering, beautifully packaged inside a cardboard box with straps and foam to keep everything safe and unblemished. Inside was the bike of my dreams in pieces at a price that is still hard to believe. Thanks mostly to their instructions, but also my experience and general handiness, I was able to get the bike up and running within a couple of hours. Can't recommend more highly. To those of you who are a little nervous about ordering a brand you're not familiar with, because I know I was, don't be. It's an outstanding product.
Excellent service & product.
They took the time to give me advice before I purchased & the product was excellent & easy to assemble.
Loved the little gift box with all the tools too!

Respuesta de BikesOnline.com.au
Great product, easy to use, easy to store, no movement while travelling.

Respuesta de BikesOnline.com.au

Respuesta de BikesOnline.com.au
Ease of ordering and speed of delivery

Respuesta de BikesOnline.com.au
I've had good dealings with bikes online over around 5 purchases. They respond quickly to queries and are quick to correct issues.

Respuesta de BikesOnline.com.au
My first purchase from Bikes Online and I'm very happy.
Great prices, quick delivery and an easy to follow website.
Love the Race Face Chester grips. They look very cool on my Era Carbon bars in a matchy-matchy colour and are super comfy.

Respuesta de BikesOnline.com.au
There was good advice given to me prior to

Respuesta de BikesOnline.com.au
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.