BikesOnline.com.au Opiniones 

271
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Im a professional Bike Mechanic. My regular supplier was out of the Italian Threaded Shimano Ultegra Bottom Bracket. Google helped me find one at Bikes on Line and it was a bit cheaper than my regular... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good product, excellent price, fast delivery. Got an IXS Trigger full face helmet, only $300 vs most other options at $400+. Excellent fit and quality

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This helmet is super lightweight, I barely notice it. I did a lot of research before buying it as I wanted a helmet that didn’t cover my ears too much so I could still hear the environment around me,... Ver más

Valorada con 5 estrellas sobre 5

The whole experience with BikesOnline has been seamless. Ordered online Saturday, had the bike assembled by Wednesday. Bike arrived securely packed and complete with everything needed for the simple... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de bicicletas

Escrito por la empresa

Direct to Consumer Pricing - Ride More For Less! Why buy from BikesOnline? Our bikes are often 20% to 40% cheaper than comparable bikes in the market, and that is due to our direct to consumer business model. We source high-quality bikes from the manufacturer, cut out the middlemen and pass on the savings to you - where they belong. Add to that our fast delivery and local support, you can rest assured knowing you are getting the best deal on your new bike.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(271)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great product

Great product, price for the EziBike rack and prompt shipping. This is the second time I've purchased from BikesOnline and have been satisfied both times. Thanks

26 de junio de 2024
Opinión espontánea
Logotipo de BikesOnline.com.au

Respuesta de BikesOnline.com.au

Hi N Bell,

Thank you for your positive feedback! We're glad you're happy with the EziBike rack and our service. We appreciate your continued support!

Best regards,
The BikesOnline Team

Valorada con 5 estrellas sobre 5

Recommend Products were as described and delivery…

Products were as described and delivery was quick and seamless.

26 de mayo de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Hi, Rob.

We're delighted to hear that you had a positive experience with our product/service. Your kind words truly mean a lot to us and motivate us to keep delivering the best possible service to our valued customers like you.

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

Thanks again for your support.

Best regards,
BikesOnline

Valorada con 5 estrellas sobre 5

Great service

Bike packed perfectly.
Delivery was fast.

9 de mayo de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

I'm absolutely in love with my new…

I'm absolutely in love with my new bicycle. It's clear that BikesOnline only stocks high-quality products.The bike is well-made, comfortable, and exactly what I was looking for.The delivery was incredibly fast. I placed my order online, and the bike arrived at my doorstep in no time. I was impressed with how quickly they processed and shipped my order.ThanksBikesOnline. 🤩

22 de mayo de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

BikesOnline - as good as it gets!

I bought a Polygon bike from BikesOnline three years ago - and it was excellent until my bike mechanic noticed a crack in the frame. I reported the crack to BikesOnline - and sent them photos of it when requested - and within two weeks had a brand new Polygon frame replaced under warranty for no charge! They even contributed $150 towards the labour cost of the bike mechanic who transferred all the other bike parts onto the new frame! The best after sales service I have ever experienced!

10 de mayo de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks for the great feedback! We’re really glad to hear the warranty process went smoothly and that we got you up and riding again with your new Polygon frame.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Wrong bike delivered and they were very helpful in rectifying the issue. Would highly recommend

1 de abril de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Great products at great prices

Great products at great prices, fast order processing and good communication, highly recommended

1 de marzo de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Stress free online buying experience

Stress free online buying experience, professional service and fast delivery.

2 de marzo de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Great bike, good price, excellent after sales service

Great bike, good price, excellent after sales service. Overall a very good experience.

7 de febrero de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Ship fast and free

12 de febrero de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Excellent online experience with…

Excellent online experience with Bicycles Online.
Scored a quality helmet POC TECTAL, normal retail $259, on sale $99.99 with free shipping.

8 de febrero de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Buying experience at Bikesonline

The staff are extremely friendly and helpful in guiding me to the right product, in this case, the selection of the bike. There's no pressure, no deceptive marketing pitch. Also very easy to make a purchase. I got some good discount and some freebies. Delivery is very prompt.

15 de diciembre de 2023
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

The team went above and beyond to help…

The team went above and beyond to help me make the right decision when buying mountain bike

19 de enero de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 1 estrellas sobre 5

Ultimo E.20 step-through bike stopped…

Ultimo E.20 step-through bike stopped working less than 200km. All the lights are on, but no-one is home. Been trying to resolve this issue for more than 12 months. Bike still not working. Looks like this e-bike is going to end up in landfill. NO, I would not recommend this company or what they sell.

28 de enero de 2023
Opinión espontánea
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Respuesta de BikesOnline.com.au

Hi Graham,

Thank you for your feedback.
We regret the trouble you've faced with your Ultimo E.20 e-bike. Our senior technician has just reached out to you to provide assistance and support remotely. We're committed to resolving this matter to the best of our abilities.

Valorada con 5 estrellas sobre 5

Communication from purchase to arrival…

Communication from purchase to arrival of bike was exceptional product arrived well packaged and ontime

9 de enero de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Bought a bike and helmet…very fast…

Bought a bike and helmet…very fast delivery every time

11 de enero de 2024
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Bikes online Helios A8X full Ultegra DI2

I received really detailed advice before purchase. The bike arrived within two days. Very well packaged and undamaged. The bike is excellent especially for the price. It looks and rides amazing. Many people have asked me about it on the road. I was pleased with my dealings with Bikes online. I had a great experience with them.

20 de noviembre de 2023
Opinión espontánea
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Respuesta de BikesOnline.com.au

We're glad the advice before purchase helped and that your Helios A8X arrived quickly and in perfect condition. It’s great to hear you’re enjoying the ride and getting noticed out on the road. Hit us up when you need a new whip!

Also, check out our Parts & Accessories. We have a new P&A buying legend and a much wider range on offer for all your biking needs.

Enjoy every kilometre and ride safe!

Valorada con 5 estrellas sobre 5

Huge selection and super fast delivery

Huge selection and super fast delivery

15 de noviembre de 2023
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

Have had a couple of transactions…

Have had a couple of transactions lately with BikesOnline and they have delivered the goods quickly each time. Good notifications on its delivery too.

9 de noviembre de 2023
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.

Ride safe and enjoy yourselves out there.

Valorada con 5 estrellas sobre 5

This shock pump is the bees knees.

This shock pump is the bees knees.
Awesome pump for the price.
Doesn't leak any air upon disconnection.
Very solid and sturdy with a smooth pumping action.
Best of all is the digital gauge for extremely accurate pressure.
⭐⭐⭐⭐⭐

21 de noviembre de 2023
Opinión espontánea
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Respuesta de BikesOnline.com.au

Thanks for the awesome review! Great to hear the shock pump’s living up to the hype and that the digital gauge is doing its job. We love that bit of precision too.

If you’re kitting out more of your setup, check out our Parts & Accessories: we’ve got plenty more solid gear like this to keep your rides dialled in.

Enjoy the trails and ride safe!

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