Dealing with Big Bathroom was a pleasure. Delighted with our new bathroom sink, cabinet and tap. Beautiful products. Excellent customer service. We would very highly recommend Big Bathroom to anyone.... Ver más
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Consulta las opiniones de los clientes
Ordered a bathroom mirror/cabinet from this company and am very happy with the service received. I couldn't get the particular cabinet I wanted anywhere else and I'm delighted to get it in The Big Ba... Ver más
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Ordered online received within 5 days , product top quality, very very pleased with the product and service. Can only highly recommend this company and will be doing business with them again . Thank... Ver más
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Great range of high quality stuff delivery in good time. Deducting one star as the discount code that came with the first order didnt work for subsequent orders
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Información sobre la empresa
Escrito por la empresa
Big Bathroom Shop is the home of affordable bathroom luxury. Since 2007 we have been selling bathroom suites, baths, brassware, heating, bathroom furniture, shower enclosures, basins, toilets and accessories online - everything you need to create your dream bathroom, all at extremely competitive prices. At Big Bathroom Shop you’ll find an amazing selection of products in our premium collections to choose from. So, with so much choice, the only thing you might need help with is deciding your perfect bathroom - but do not worry, we're here to help with that too!
BigBathroomShop.ie Details
Escrito por la empresa
- BigBathroomShop.ie 30 Day Money Back Guarantee
- If for any reason you are not 100% happy with the quality of your purchase, BigBathroomShop.ie offers an impressive 30 day money back guarantee. Free delivery available. 100% secure shopping with BigBathroomShop.ie
Free Delivery Available
Free standard delivery for orders over €295*
By shopping at Big Bathroom Shop you can benefit from a quick and efficient delivery service.
*Our standard delivery option is 2-7 working days free to mainland Ireland for orders over €295. There is a €19.95 delivery fee for orders under €295
Información de contacto
4,7
Excelente
580 opiniones
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Respuesta de Big Bathroom Shop Ireland
Good afternoon,
Thank you for your kind words!
I’m really glad you’re happy with the service and we truly appreciate your support.
We hope to serve you again in the future!
Kind regards,
Ellie
BigBathroomShop IE
Dealing with Big Bathroom was a…
Dealing with Big Bathroom was a pleasure. Delighted with our new bathroom sink, cabinet and tap. Beautiful products. Excellent customer service. We would very highly recommend Big Bathroom to anyone. Five stars.
26 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that you are delighted with your new bathroom sink, cabinet, and tap. It is wonderful to know our products and customer service have met with your expectations. Your recommendation means a lot to us, and we can’t wait to help you with any future project
Kindest Regards,
Lauren
BigBathroomShop IE
Got order ,all in good condition and…
Got order ,all in good condition and delivery notes were perfect.
3 de abril de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted that your order arrived safely and that everything was clear and straightforward. Your feedback means a lot, and we look forward to hopefully being able to work with you again in the future.
Kindest Regards,
Lauren
BigBathroomShop IE
Excellent customer service
Excellent customer service, fast shipping and great quality products, very happy with the service.
31 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that you are happy with our customer service, shipping, and product quality. Your support means a lot, and we look forward to hopefully being able to work with you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
Ordered online received within 5 days
Ordered online received within 5 days , product top quality, very very pleased with the product and service.
Can only highly recommend this company and will be doing business with them again . Thank you for the great service.
30 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are thrilled to hear that you are very pleased with both the product and our service. Your recommendation means a lot to us, and we will look forward to working together again in the future.
Many thanks.
Lauren
BigBathroomShop IE
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are glad to hear that you had a prompt and hassle-free experience. We look forward to hopefully being able to work with you again in the future.
Kindest Regards,
Lauren
BigBathroomShop IE
A bit disappointed with door…
A bit disappointed with door closing/opening mechanism, otherwise,everything else very good
30 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your review.
We are glad to hear that you enjoyed most aspects of your experience. We are sorry that the door mechanism didn’t meet your expectations and we appreciate you bringing it to our attention.
We have contacted you directly to kindly ask for a short video, which you have kindly provided. Feedback from our Quality Team has been obtained and we have shared this with you, in regards to adjusting the soft close sensitivity. We hope this helps.
Should you require any further assistance at all, please do not hesitate to let us know.
Kindest regards,
Lauren
BigBathroomShop IE
Happy customer
Ordered a bathroom mirror/cabinet from this company and am very happy with the service received. I couldn't get the particular cabinet I wanted anywhere else and I'm delighted to get it in The Big Bathroom Shop. The item was packed very well and arrived very quickly. It hasn't been installed yet but it's exactly what I was looking for and (hopefully!) it should be fine. I'd have no hesitation in buying from The Big Bathroom Shop again and would recommend them 100%.
24 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Good morning,
Thank you so much for your kind words!
We’re thrilled to hear that you were able to find the perfect product with us and that you’re happy with the service and delivery.
It’s great to know the packaging and speed met your expectations.
If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future!
Kind regards,
Ellie
BestHeating IE
Delay in Delivery and Lack of Communication
I placed an order for sanitary equipment approximately two weeks ago; however, only the electric heater for the towel rail was delivered, without the towel rail itself.
The delivery date has been rescheduled 4–5 times. I attempted to contact FedEx to understand the reason for the delay, as I need to place additional orders and want to determine whether this issue is exceptional or likely to recur.
Unfortunately, calls to FedEx are handled by an automated system, and my attempts to reach an operator resulted in waiting for approximately 30 minutes without any response.
Overall, there appear to be significant issues with the delivery process.
24 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Good afternoon,
Thank you for your review.
I am very sorry to hear about the issues you have encountered with your delivery. We understand how frustrating it must be when not all items from your order arrive as expected.
We also sincerely apologize for the repeated rescheduled delivery dates and the difficulty you experienced when trying to reach FedEx. This is certainly not the level of service we aim to provide.
Following our telephone conversation, I am pleased to confirm that your feedback has been passed on to FedEx for further review and improvement.
Furthermore, after closely monitoring your order of the toliet and shower I am pleased to say this was successfully delivered on 15/04. In addition to arranging the return of the items you were not satisfied with, a refund was issued yesterday.
I hope this provides you with some reassurance for the issues raised and you are satisfied with our service.
Kind regards,
Ellie
BigBathroomShop IE
Never heard of them before
Never heard of them before. Bought a double vanity unit and sink . Purely on the look of it and took a chance. It arrived on time. Perfect condition , just as advertised. And all good quality materials.
2 de abril de 2026
Opinión espontánea
Respuesta de Big Bathroom Shop Ireland
Good afternoon,
Thank you so much for your lovely review!
We're thrilled to hear your double vanity unit and sink arrived on time and met your expectations.
We take pride in providing quality products exactly as advertised, and your feedback means a lot. Enjoy your new item!
Kind regards,
Ellie
BigBathroomShop
Great range of high quality stuff…
Great range of high quality stuff delivery in good time.
Deducting one star as the discount code that came with the first order didnt work for subsequent orders
19 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Good afternoon,
Thank you so much for your kind words!
We’re thrilled to hear that you’re happy with our range and that your order arrived promptly.
However, we’re sorry to hear about the issue with the discount code. I’ve sent you a follow-up email with further information on this.
Thank you again for your feedback—it’s greatly appreciated.
Kind regards,
Ellie
BigBathroomShop IE
Great Customer Service
I contacted Big Bathroom Shop as I was missing a part. I was put through to Karen who was absolutely brilliant and patient with me. I wasn't sure on which part I needed, the installation guys were very vague! However with Karen's patience we found that I was missing one of the rubber seals for the fixed glass
31 de marzo de 2026
Opinión espontánea
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are really pleased to hear that your experience with Big Bathroom Shop was a positive one. Karen will be delighted to know that her patience and support made a difference.
It is great that you were able to get to the bottom of the issue together and find the correct rubber seal for your fixed glass. If you ever need any further assistance, please don’t hesitate to get back in touch.
Kindest Regards,
Lauren
BigBathroomShop IE
Thanks again for taking the time to share your experience!
Great quality bathroom
Great delivery and the quality of the bathroom units was excellent . Everything delivered neatly and safe on a pallet. Im delighted with the quality of the WC and sink vanity unit. Excellent price highly recommended
17 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your review!
We are really pleased to hear that your order arrived safely and neatly, and that you are delighted with the quality of your WC and sink vanity unit. It is great to know you found everything to be excellent value as well.
We truly appreciate your recommendation and hope to be able to work with you again in the future!
Many thanks.
Lauren
BigBathroomShop IE
Order arrived quickly and was perfect…
Order arrived quickly and was perfect very good quality would buy from them again
9 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are so pleased to hear your order arrived quickly and that you are happy with the quality. It means a lot to us that you would choose to buy from us again and we will look forward to this.
Kindest Regards,
Lauren
BigBathroomShop IE
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are glad everything was just as it should be. We appreciate your support and hope to be able to work with you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We are delighted to hear that you are happy with the products and that the delivery was fast. We really appreciate your support and hope to be able to work together with you again soon!
Kindest Regards,
Lauren
BigBathroomShop IE
I found this company very good to deal…
I found this company very good to deal with . My goods were delayed , which was not their fault.
The customer chat feature is excellent and through this portal they kept me updated and confirmed all follow up details via email .
27 de marzo de 2026
Opinión espontánea
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We really appreciate your understanding regarding the delay and we are glad to hear you felt well supported throughout.
It is great to know our customer chat feature kept you informed and that our team was able to provide clear updates and follow-up via email. We are always here to help and truly value your kind feedback!
Kindest Regards,
Lauren
BigBathroomShop IE
Staff Very helpful on returning a…
Staff Very helpful on returning a product as didn’t fit as I realigned bathroom
12 de marzo de 2026
Respuesta de Big Bathroom Shop Ireland
Good afternoon,
Thank you for your review! We’re really pleased to hear that our team was able to help you smoothly return your product after your bathroom realignment.
We understand that plans can change, so it’s great to know the process was straightforward and supported by our staff. If you need any help choosing a better fit in the future, we’re always here to assist.
Thanks again for your feedback!
Kind regards,
Ellie
BigBathroomShop IE
Exceptional Service
Exceptional Service! Quite genuinely I have never experienced such quality CS! According to
my plumber, I had ordered unsuitable fittings for the job entailed. ( Back garden Pod). He was however, incredibly impressed with sophistication & quality of goods. I have been given a full refund and no charge collection. I will purchase more suitable versions of same. outstanding service!
25 de marzo de 2026
Opinión espontánea
Respuesta de Big Bathroom Shop Ireland
Hello,
Thank you for your 5* review!
We’re absolutely delighted to hear about your experience and really appreciate you taking the time to share it. While it’s never ideal when the wrong fittings are ordered, we’re glad we could resolve things quickly and make the process as smooth as possible for you.
It’s great to hear your plumber was impressed with the quality and design—that means a lot to us! We look forward to helping you find the perfect fittings for your project next time.
If there was anyone in particular who stood out to you when contacting us, please let us know.
Thanks again for your kind words and support!
Kindest Regards,
Lauren
BigBathroomShop
Excellent customer service & super quality products
Super customer service from start to finish. The fact that there is a person at the end of the phone for any queries is so important. I had excellent service from Lauren today & I informed her that my orders that are coming through are excellent quality & exceeded my expectation.
25 de marzo de 2026
Opinión espontánea
Respuesta de Big Bathroom Shop Ireland
Good afternoon,
Thank you so much for your kind words!
We’re absolutely delighted to hear that you had a great experience from start to finish.
I’ll be sure to pass your lovely feedback on to Lauren—she’ll be thrilled!
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Ellie
BigBathroomShop IE
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