Big Dude Clothing Opiniones 

1626
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a pair of jeans, everything is Great, but for one small or should l say large thing, why are the back pockets so large and wide, if l put something in them pockets it would end up close to the... Ver más

Valorada con 5 estrellas sobre 5

The quickness of delivery is top tier! And I am very happy with my purchases this company gives you confidence to order with them in the future.

Valorada con 1 estrellas sobre 5

Ordered items on next day and didn't get them so emailed them they weren't very helpful. So they refunded £1 the difference between next day standard delivery, bit of a piss take as needed goods for... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

checked everything and it all fits nicely, goods are happily worth the money and quality seems fine, I particularly like the big parka I bought which was too hot as soon as I tried it on. Also deli... Ver más

Información sobre la empresa

  1. Tienda de ropa de talles grandes

Escrito por la empresa

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 87% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,2

Todas las opiniones

(1626)

366 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

wrinkles!!

wrinkles!! I bought several shirts, the look great, but after 1 wash (I never wear anything new without washing) they came out of the washing machine very wrinkled so I air dried on hangers hoping the weight would take out some of the wrinkles, but no luck, still very wrinkled so I put them all through another full rinse cycle and tried drying the on wrinkle free setting and they came out worse than before. The button down area has like a 1 1/2 inch extra fabric that is not sewn down so the was the worst part of the wrinkling on the shirts. I really don't like ironing and most stuff these days is wrinkle free so I guess I will have to donate these to someone who does not mine ironing. Not returning because it was my fault for not checking.

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I returned a partial order and asked…

I returned a partial order and asked just to exchange for a different size, they don't do exchanges, keep your receipts or you won't get a refund. I had problems with the stitching on the T-shirts and the pyjamas.
The returned items were not lost in the return process as I have emails stating you received both shipments. Those are what I was sending when I couldn't find the receipt for the first shipment.

13 de abril de 2026
Opinión espontánea
Logotipo de Big Dude Clothing

Respuesta de Big Dude Clothing

Hello Gregory,

Thank you for taking the time to leave your feedback. I’m sorry to hear there were issues with your return and with the stitching on some of the items.

For orders shipped to the USA, we’re unfortunately unable to process exchanges, so returned items are refunded instead. In this case, the return parcel was lost in transit, but once you provided the return receipt, we were able to issue the refund.

We always recommend customers retain proof of postage when returning items, as this allows us to assist if a parcel is delayed or lost on its way back to us.

Kind regards,
Brian
Big Dude Clothing Customer Service

Valorada con 5 estrellas sobre 5

Delivery is very quick and the quality…

Delivery is very quick and the quality of the clothing is excellent. I have used big dude a few times now and the own brand clothes are accurately sized. If I had to criticise something I would comment that I am a little shorter than average so would appreciate it if there was an option to have their shirts about 3 inches shorter

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality & variety of shirts to choose!

Dad was thrilled with his new 6XL shirts. Gives him more room for him to comfortably be moved now he’s bed bound, & are much easier for the carers to dress him. He has always been smartly dressed & loves the variety & quality of them. Thanks for such a prompt & accurate service.

28 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I never received it

I never received it..lost $60.00

31 de marzo de 2026
Opinión espontánea
Logotipo de Big Dude Clothing

Respuesta de Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you believe your order has not been received.

We have checked the tracking details for your shipment and the carrier’s records show the parcel was delivered to the address provided at the time of order on March 16, 2026, 2:18 pm.

As the order was sent using a tracked service and is marked as delivered by the courier, we are unfortunately unable to treat this as a lost-in-transit shipment.

We appreciate that delivery issues can be frustrating, and we would always recommend checking with other members of the household, neighbours, or your local delivery office, as parcels are sometimes received on behalf of the recipient.

We also cannot see any previous contact from you regarding this order, and we would have been happy to look into this for you at the time had we been made aware.

Brian, Big Dude Clothing Customer Service

Valorada con 1 estrellas sobre 5

Achtung passt auf diesen Laden auf

Achtung passt auf diesen Laden auf. Bei Rücksendung muss man sein Geld hinter her laufen . Man erwartet das man auf das Geld 4 Wochen warten soll. Deshalb wird jetzt das Geld zurück gebucht. Bestellt bloß wo anders

17 de abril de 2026
Opinión espontánea
Logotipo de Big Dude Clothing

Respuesta de Big Dude Clothing

Vielen Dank für Ihr Feedback.

Es tut uns leid, dass Sie mit dem Rückgabeprozess unzufrieden waren.

Nach Prüfung können wir Ihnen bestätigen, dass Ihre Rückerstattung erfolgreich bearbeitet und abgeschlossen wurde. Rückerstattungen erfolgen in der Regel innerhalb des angegebenen Zeitraums, nachdem wir die zurückgesendete Ware erhalten und geprüft haben.

Wir verstehen, dass Wartezeiten, insbesondere bei Rückerstattungen, lästig sein können. Diese Bearbeitungszeit ist jedoch notwendig, um Rücksendungen sorgfältig zu prüfen und korrekt zu bearbeiten.

Wir bedauern Ihre negative Erfahrung und nehmen Ihr Feedback ernst, um unsere Prozesse weiter zu verbessern.

Brian, Kundenservice von Big Dude Clothing

Valorada con 1 estrellas sobre 5

Terrible experience – Wrong items, shipping issues, and zero accountability

I am very dissatisfied with the service of Bigdude. The quality of the clothes is terrible, the sizes are wrong. I ordered a size 6XL, but they sent me an 8XL. Their excuse is a "labeling error", but the item is physically too big. It is clearly an 8XL, not the size I paid for.
To make matters worse, there were major shipping issues because they did not give the courier my full address, which caused unnecessary delays and stress.
Their customer service is "one-sided". They admit their labeling errors, but refuse to give free refunds to overseas customers, expecting me to pay for their incompetence. They do not listen to the customer and do not offer any real solutions. Avoid this store unless you are buying from the UK - if they make a mistake, you will have to pay for it.

17 de abril de 2026
Opinión espontánea
Logotipo de Big Dude Clothing

Respuesta de Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you are unhappy with your recent order and the experience surrounding it.

With regards to sizing, the item you received was dispatched in line with the size selected at checkout and is consistent with our published size guide on the website. Some garments may carry internal or international labelling variations; however, these do not affect the actual sizing provided against our UK size standards.

In relation to delivery details, orders are processed using the information entered at checkout, and we are sorry to hear there may have been any inconvenience experienced during shipping.

Following your contact with our team, you were advised of the option to return the item for a refund, along with the relevant returns address. As outlined in our returns policy, international returns are required to be arranged and covered by the customer.

We appreciate your feedback and are sorry that on this occasion your experience did not meet expectations.

Brian, Big Dude Clothing Customer Service

Valorada con 5 estrellas sobre 5

Good value and quality

As a regular customer the process of buying on the website was quick and hassle free.The prices are good value the quality is good.The cloths wash and wear well

3 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Wrong sizes

Some of the sizes were not the sizes that I ordered. I ordered 5xl underwear, 3 packs (1-5xl; 1-4xl; 1-6xl: is what I received instead)

6 de marzo de 2026
Opinión espontánea

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