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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been using big juice for many years. Best place for all your vape needs. Great customer service everything spot on with deliveries and communication

Valorada con 5 estrellas sobre 5

Really impressed first time ordering came within 2 days. My order was completely correct. I have not used some these products before but the terpenes and concentrate 420s I highly recommend. The cbd... Ver más

Valorada con 5 estrellas sobre 5

Great service, as always. My order didn't arrive in 24 hours, I sent the Big Juice team a message to query & got a speedy reply to let me know it had been delivered to the post office depot but there... Ver más

Valorada con 5 estrellas sobre 5

I have been ordering from this company for about 4 years maybe more I make my own juice never had a problem. I will still order in the future.I had some flavours that I wouldn't buy again but thats my... Ver más

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. también en la categoría
  3. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

Based on the East Riding of Yorkshire, BigJuice UK is a fast-growing producer and retailer of flavours and e-liquids. What makes BigJuice 'BigJuice'? Whether it's our huge product range, our large customer base, or the grand ambitions we had when launching the brand from a spare bedroom all those years ago, being big is at the heart of everything that we do. And that's before you taste our flavours. It isn't just pride in our products, either. We go to great lengths to ensure that everything we produce is TPD (Tobacco Products Directive) compliant - enabling our goods to be used safely by consumers and businesses alike. As the demand for e-cigarettes and tobacco alternatives has skyrocketed in recent years, BigJuice has always been one step ahead. Even with the backdrop of a swollen market and robust industry regulations, we've been able to expand virtually every aspect of the company - be it our team, product range, market share or even our premises. The future for BigJuice looks bright, and we've got even bigger things to come.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

772 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(772)

46 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have been ordering from this company…

I have been ordering from this company for about 4 years maybe more I make my own juice never had a problem. I will still order in the future.I had some flavours that I wouldn't buy again but thats my taste not the company. Never ever had a complaint even via emails with company always pretty quick to respond. Bought 3 bottle last week sale came up this week 50% off bought another 5 if that doesn't good service nothing will.

28 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products, Great company!

Great products, great company! Had an order of isolates that arrived with the seals popped. Andrew replaced the items for me and sent me some lovely freebies. The customer service was second to none and I would highly recommend BigJuice to anyone looking for great CBD products.

12 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! The products were perfect and delivered safe and sound! Would definitely use big juice again. 10/10 for me 😊

29 de abril de 2024
Valorada con 5 estrellas sobre 5

First of many orders

I ordered on Friday and my ordered was delivered on Monday. Granted Royal Mail messed up the delivery. Called BigJuice and they sorted it out perfectly. I’m very happy with the products and the service. Will buy again.

22 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been ordering from the company…

I have been ordering from the company for a while now and had no issues, until my last order was lost in the post. After giving them a call and letting them know, the issue was sorted very quickly. Amazing customer service, and great prices. They have a lifetime customer.

16 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AVOID!!! DO NOT BUY FROM THIS COMPANY!!!!! 100% GENUINE HONEST REVIEW


I had been so impressed with this company. Had ordered from them a few times 10ml bottles and pod sauce. Then on Black Friday they had 50% discount and I did a huge order for £350!! I got advice from them and was advised that their 50/50 shortfill liquids were good for my pod devices. I received the order and just couldn’t vape the liquids. They were too thick and burning pods out straight away. At first I thought it was my new G3 device which I had been told had problems so went back to my G2 device, same problem! Contacted Bigjuice and they said can’t be there liquids and they all use them in devices.I kept changing devices, moved onto XROS still same problem yet I was only getting the problem on these shortfill liquids not their other liquids and not with other companies liquids.I then did some research every other company that sell 50/50 shortfills or longfills use 50/50 nic shots and boosters but no Bigjuice use 100% VG for their nic shots. This was obviously the problem but would bigjuice admit something their end had gone wrong!! No! I had bought so many devices, burnt so many pods and even sent in the post at my own cost bottles I had opened and mixed with their VG Nic shot for Bigjuice to test!!
Chris had been replying to me and a couple of weeks ago said he would be speaking to his director and would come back to me. Now nothing he’s ignoring all my emails
I have a box of unopened liquids that are unusable and being ignored.

I had given this company an amazing review.I never leave bad reviews but am so upset that I have been treated like this for many months. They don’t care about their customers and don’t know how to mix liquids!!! I will be taking this matter much further to recoup my £350. And the money I had to spend on wasted pods and devices!!

Please avoid this company at all costs!!!!

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time ordering from this business…

First time ordering from this business after my current supplier stopped stocking my favourite flavour. The concentrate supplied is an excellent match and very reasonably priced. Customer service is outstanding.

12 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time customer

First time customer, bought some wedding cake terps to help cut down my smoking. Added to vape, tastes wicked. Ordered friday delivered monday. Will definitely be becoming a regular

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy ordering

Very straightforward to repeat previous order, dispatched the same day, great discount. No more vape shops for me.

29 de febrero de 2024
Valorada con 5 estrellas sobre 5

Brilliant!

Great service from BJ (!). Had an issue with my order being damaged during delivery- quick email sent and Nicola resent me the missing items! Awesome and highly recommended!

30 de enero de 2024

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