Big Padlock Opiniones 

Horrible customer service, full cage with my stuff stuck in the lift. When I rang the number for emergency the person started to swear at me and said that he is in Tesco doing his shoping and don't give a s.....! He started swear at his bosses as well, definitely wasn't happy with his duties! I asked him to speak with his manager and he said I am the manager the real manager is on holiday! When I asked why he talked like that and what is this customer service he said don't give a s.... for the customer service! Unbelievable second week the lift is broken avoid that storage!

Good service.

Easy to set up agreement. Friendly, helpful staff. Storage unit bright and modern.

I was with Big Padlock for over 5 years and I found the rates to be fair and the customer support to be very good.

Dennis was very polite, helpful and knowledgeable. He made the whole process run smoothly.
Thanks Dennis!

Really helpful staff, friendly and funny.

Nice friendly helpful staff.

The person was very helpful with and gave us good advice

Very straight forward process and good prices

first Id like to say thankyou to Carol on the front desk,she is a credit to this company. I've never used storage before and the help and advise she gave was brilliant,even down to recommending a man with a man.I used this company whilst i moved house,it seems very busy here but nothing was to much trouble bless her she was run off her feet.I will definitely use this storage again in the future if needed,great experience and great cuppa, thanks again carol x

Dennis and all the staff are really helpful and friendly and we appreciated the monthly reminder by phone to renew our storage. The 24 hour access is great and a decent price too. But I really want to express our appreciation for Dennis, who was always so helpful and friendly, he is an absolute gem of a guy and made it such a pleasure using Big Padlock. Thanks 🙏

The manager Kevin, was friendly and explained about the storage, showed me round great ! Straight forward and so handy to store between moves.

Paid exactly what I expected refunded my deposit as soon as I vacated.

great service very informative

Friendly staff and good information. I was given a tour of the site and paperwork was straightforward

Excellent service, communication and rates.

Excellent customer service facility is clean and secure location is easy to find warm welcome from Mark and Sarah in the office
Recently moved from the valleys was going to use aberdare but went else where because customer service was awful

Big padlock is an excellent storage place!! Staff are very helpful and very polite. Excellent customer service. They provide info about any price changes. Units are very clean and spacious. Would recommend to anyone and reuse in the future if needed. Thank you Sarah and Mark and Howard the maintenance guy. 😀😀

Great staff easy access.

Staff so helpful.. very discreet and ensure your privacy. Also willing to help out at short notice and customer service is excellent all round.
The units are very clean, dry and easy to get to. Security excellent. Would definitely recommend.