Big Padlock Opiniones 

It's a fantastic place very cheap and was amazing for what we were looking for .

Great storage facility. Items very well protected and cctv in place. Staff are fantastic and truly help customers. Trolleys available to move items easily into units and padlock supplied. Also fob given to open external shutter to gain access to the storage unit area. Sadly only problem i experienced was me and my friend turned up on sunday at 9am and tried the fob for the external shutter in the pouring down rain to gain access to the storage unit area, and the fob did not work. I rang the number and managed to speak to some guy who sounded like I had just woke him up out of his bed. I stated that the key fob for the external shutter to allow us access to our storage unit was not working and he informed me it will not work until 10am on Sundays. So me and my friend had to wait around for an hour sitting in our car until we could gain access to our own personal belongings. Originally when taking up a unit with this company, we were not informed of no access on sundays until 10am and we had been driving to the unit for nearly an hour in the bad weather just to sit around for an hour in our car on arrival before we could access the storage unit area. So not exactly 24 hour access. So due to this experience I can only give 4 stars.

BIG PADLOCK, AYR - After initially making enquiries with Annelise who was incredibly informative, we were assisted then in person by Kevin who could not have been more helpful. Would 100% recommend - thank you!

Very helpful staff. Great location close to home.

🚀 Next-Level Service at Big Padlock Wrexham! 🏢🔑
The building may have 2 levels, but Gavin and Rachel’s service is on another one entirely 😃. Super friendly, professional, and always ready to help 👍. Clean, tidy units 📦 and hassle-free access 🚚. Can’t recommend them enough 🙌.

Brilliant facility secure clean and value for money easy access as required staff are brilliant and helpful would highly recommend

The friendly atmosphere and how quick it was also for future extension every thing is very simple

We love it very good space love loading bay..very nice people will nkt use anywhere else ever

Friendly and professional staff member,
Was perfect doing business here

Fantastic service, good value for money. Brian was a particularly helpful

Friendly helpful service

An excellent service. Ben and Brian are friendly, and nothing is too much trouble.
I felt reassured my belongings were safe , and dry in a unit.
I’ll miss our chats Brian Miah over the past 2 years.
Keep the good work up!

Great service
No problem at all with this company would highly recommend to family and friends even got a refund when I passed my keys in overall a pleasant experience

My brother passed away and he had a unit.Big padlock dealt with the situation with compassion and professionalism to resolve the issue.Special shout out to Brian Miah who was excellent throughout

Brilliant staff and very amenable to my needs. Nothing was too much trouble to accommodate my short and long term needs. Very secure facility.

Good, secure storage that was easily accessible. Excellent customer service, quick to respond to emails and very friendly in person. Very reasonably priced.

Moving in itself is stressful, add to that not knowing where you are moving and there is your recipe for pure chaos but despite all my variables, if's and maybe's, Gavin was super helpful and accommodating and I was relaxed knowing at least my emergency storage option is sorted. 5 star customer service 👏

Quick, easy and friendly to get set up

Amazing service and staff. Denis explained how the storage unit worked and left no detail out. Would have been lost without him. Great staff hard to find. Met carol briefly, just as nice.

Staff are fine generally - we don't actually need to have much contact with them. But Big P decided to add another floor to the Halifax storage location without adding another lift. So generally, you're fighting to get your stuff into the lift, especially when the couriers are in there, or someone's bringing their worldly goods in because they're moving and temporarily between homes. So, you can cope with that, but today the lift is broken and there's no alternative way to move your stuff upstairs. As it happened, we could manage, just about - we've left some stuff in the car for the time being - but what about those people on the new top floor with more, or heavier, stuff who face carrying their stuff up several staircases? It's really poor. If you're increasing income by adding a floor, don't make fools of your customers by not adding a second lift at the same time.