Big Plant Nursery Opiniones 

47
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Such a great nursery. The team there - especially Teresa - are very knowledgeable and helpful. We bought some tall olive trees a few years ago and a “peanut butter plant” more recently and they are al... Ver más

Valorada con 5 estrellas sobre 5

Wonderful plants, healthy and a lusious green. They were extremely well packed, infact I even received a small bag of sweets in the box, which was a nice suprise. Only downfall but not their fault my... Ver más

Valorada con 1 estrellas sobre 5

Bought 10 perovskia from them 2 weeks ago. Nothing received to date. Sent an email asking for expected delivery time and to date have heard nothing from them. Dreadful customer service!!

Información sobre la empresa

  1. Vivero de plantas

Escrito por la empresa

Big Plant Nursery are specialist growers and importers of hardy exotic plants including hardy exotic and architectural trees, shrubs and herbaceous plants. We grow a wide range of bamboos, Japanese maples, Palms and stunning birch trees along wth a wid...


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

47 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(47)

12 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do not buy from this company!

Bought 10 perovskia from them 2 weeks ago. Nothing received to date. Sent an email asking for expected delivery time and to date have heard nothing from them. Dreadful customer service!!

8 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

What a joy

What a joy. The staff were so helpful and knowledgeable, clearly passionate about plants.
Visited the cafe & again staff were lovely, cakes great too.
I have recommended to family & friends.

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A hidden treasure in Ashington

Everyone who works at Big Plant is friendly, helpful and very knowledgeable. We don't have a big garden, but the plants we have bought there have all thrived. A bonus is the tea room, with a special atmosphere and delicious tea, coffee and food. We visit every week.

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great nursery with knowledgeable staff

Such a great nursery. The team there - especially Teresa - are very knowledgeable and helpful. We bought some tall olive trees a few years ago and a “peanut butter plant” more recently and they are all healthy and thriving. Delivery was efficient and friendly. Would highly recommend popping into the Jungle tearoom too for a delicious slice of cake and a coffee :-)

5 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought 2 palms from them one has…

Bought 2 palms from them one has subsequently died. I reached out and Simon asked me to send a photo in. I did. No one replied. I emailed again and resent the photos. Still no reply. Poor customer service means a poor company means poor customer experiences. Won't be using them again.

26 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful and unusual plants

Beautiful and unusual plants, such a pleasure to visit this nursery. It is run by enthusiastic and knowledgeable experts who are very helpful when choosing suitable plants to buy.

The Jungle Tearoom is also great. Good selection of food, friendly staff.

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordering from these guys was a great…

Ordering from these guys was a great experience. We ordered a couple of dwarf palm trees and some ferns. Everything arrived promptly and was well packaged. The plants themselves were well looked after and in great shape. All in all very happy, would recommend and would order from again.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have received several orders from Big…

I have received several orders from Big Plant Nursery and every time the plants have been delivered quickly, well-packaged, and in great health. The staff have always been very helpful and knowledgeable when dealing with any enquiries or questions I’ve had.

I was particularly pleased with my most recent order, which included a beautiful Brahea armata that was far larger than expected and amazing value for money. The order was made even better when Bruce kindly delivered the Brahea, along with several other palms, directly to my home free of charge while he happened to be in the area delivering plants locally – meaning I didn’t even have to pay for shipping.

It’s clear they take great care in selecting and supplying quality plants, and I wouldn’t hesitate to recommend them to anyone looking for hardy exotics. I will definitely be placing another order with them very soon!

28 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered 3 Fatsias

Ordered 3 Fatsias. Initially told by email one was out of stock, then a phone call to say they had found one in the nursery. Arrived in good condition and extremely well packed with a hand written note and some sweets! Like all plant suppliers, buying on the internet can be a bit hit and miss as someone else is choosing your plants for you. Will buy again from this company.

30 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor quality control

Unlike others , I received good customer service but also received two banana plants infested with Aphids, the first developed Aphids shortly after arrival and the second plant arrived with Aphids clearly on the leaves which indicates poor quality control. I shan't be buying plants online again

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful!!

Received an acer that had verticullium wilt. Contacted the company via email, over a month later and still had no response. Not happy! Don't waste your money using this company. Their customer service is non existent !

10 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a Tetrapanax papyrifer lovely example .

I ordered a Tetrapanax papyrifer which was my first order from this company although I had to chase them as I hadn’t heard anything from them after a week . They did reply saying it had to come from their other nursery and would send out asap, today 15th may I received my plant and it was worth the wait a lovely example and very well packaged in a sturdy box, I would highly recommend this company and will definitely purchase again but it would be nice if your plant is slightly delayed a courtesy email would go a long way .

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Slow order updates

I placed an order on 8th April and was duly debited. They now tell me the plant is out of stock.

I won't be using them again.

15 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful plants/Quick dervice

Wonderful plants, healthy and a lusious green. They were extremely well packed, infact I even received a small bag of sweets in the box, which was a nice suprise. Only downfall but not their fault my delivery was 1 day late, the driver explained that they are getting so much work from different companies theyre unable to 'keep up'

26 de marzo de 2025
Opinión espontánea

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