Motocard Opiniones 

item took 3 weeks to arrive when the website stated 2-3 days. All items (X3) where not the size as described on their web site and had to be sent back. Refund took another 3 weeks to recieve.
The worst company I've dealt with regarding motorbikes.

This company is disgusting they received back a unopened item that should never been sent to me on the 8th January saying that they will refund me the money in 7 days on the 8th January it is now the 30th of January and it has not refunded the money to PayPal

They seem like a scam. Took 3 weeks to get my order which I had to return as too small. Told that I could exchange which was great and just had to pay the difference. When I paid I received nothing by email. So called after a couple of days to be told they had delivery issues, then she changed that to I was getting a refund and then said it will arrive next week. Which was not what I was originally told which was that it will take 12 days to get to the UK warehouse, then she also said it had not been sent yet. When i said this can not be true she hung up and blocked my number. I very much doubt I will see a helmet or my money.

Avoid this place like the plague. Ordered a jacket, the delivery was pretty fast but when it arrived and tried it on it was to small. After numerous emails they finally got back to me and told me that its gonna cost me £29 to return the item back to them. Your better off paying that bit extra and buying from a store in the uk. I know I wont be ordering from them again

Ordered a Rev'it Jacket , on the 21/09/2022 .Having used Motocard successfully in the past , and always pleased with their service.
Parcel sent by UPS (this is where the issue lies ). had a couple of changes to delivery dates , before an email saying . 1. Delivery Wednesday 28/09/2022 all day delivery. Ok can work from home. 7pm nothing came. However on the website saying failed delivery attempt 13.51pm . That's funny sat in my living room no van spotted. Checked with neighbourrs cctv no van / no card left. UPS must have a cloaking device , or couldnt be bothered to deliver . 2. second delivery this time before 12.15 pm . no one turns up again ? had to go to work , but got an email saying delivery changed to all day now ? Can't get any updates , or contact from UPS . Waisted a lot of time for a delivery that hasn't turned up. Far more than the cost of the Jacket . Not been able to contact Motocard to get an answer either. So Frustrated and annoyed .
An appendium to this as it gets worse.
After a 2nd failed delivery from Yesterday UPS (after they failed to turn up at the alloted time in the morning . ) They then deemed to to turn up and hour after the time set , once i was at work ?
I then spent 40 minutes on the phone to UPS to resolve this , and paid the customs charge ( under there instructions left a note to UPS with proof of payment to leave the parcel in a safe place.
They then didnt deliver again , and said parcel was going back to sender What the Flipping eck .
Then had another 30 minutes on the phone , and by the time we got back from London , The parcel had arrived.
However the box was in bits and unsecure ! If I had been at home I wouldn't have accepted the parcel as I had no idea of the state of the contents. Had I known UPS was so bad , I would have never ordered from Motocard unless they offered another courier. ( apart from the lack of corresepondnace from Motocard , which in itself not good when you have such issues. I had always found Motocard a very good company to buy from . That was before brexit albeit