Bike Club UK Opiniones 

A good idea, but not very good value for money.

I feel a little aggrieved by my experience, we have had a bike for 24 full months, costing us around 2x the face value of the actual bike, then have had to pay another £35 on top to return it at the end of the scheme as I simply can't justify continuing it.

For context, our son had his first bike from 4 years old til 6 and for the best part of the first year used it intermittently, and didnt really start using it "properly" until maybe 8 months ago.

I would strongly consider just buying a cheap bike for a younger child, I was bought in by the constantly replace them for larger bikes as thye grow etc. Being a keen cyclist myself and knowing that they are very good bikes, but the truth is. . . a kid this age doesnt know the difference. Plus, we were never once contacted by Bikeclub to double check that the bike remained the appropriate size etc. Unless you are quite well off and money is no object, its a bit of a rip off.

Anyway, thats my experience.

Fantastic! Our third Bike Club bike. My son is so excited to swap bikes, and they have always been in such good condition (we get the refurbished Formes). He loves cycling so much, which I think is in no small part due to always having a good quality bike the right size for him. It is so easy to swap them when the time comes! Thankyou!!

From the variety of bikes to the ease of navigating the site everything was amazing
Good value and fab options made easy

A****Customer Service!
Unfortunately our bike was delivered without the pedals but after a quick email to The Bike Club, a set of pedals arrived the next day.
We cannot fault this company. They are fantastic!

Easy to organise, affordable, better for the planet! Great service.

The team could not have been more helpful and responsive. I had a bike that had been damaged, and they not only advised the solution but then offered to pick up and exchange in one go with the next size bike.

Such a quick and easy service - very speedy and helpful responses to my questions. We have now received the bike and it's in perfect condition. My son loves it!

Good company and easy to exchange bikes, thank you

Option change is disappointing
Great service as always but disappointed that the option to keep the bike as we have previously has been removed From what I understand we just have to keep paying the monthly subsciption regardless of the bikes age. When my youngest grandson reaches his teens and is on one of the largest bikes we will not need to use the Bike Club. Think the success has made the Bike Club greedy and no longer portrays their original objective.

Clear communication, simple process, great quality products. Could not recommend more highly!

We love BikeClub. Customer service is excellent. Fast and understanding that sometimes, you get a flat tyre and they sorted it. We have just traded up to a bigger bike for our son, and the bike is brilliant. We love the idea of Bike Club and recommend it to our friends.

Great customer experience despite hiccup of first bike delivery (no pedals). Swiftly resolved and rectified. Good quality bike. Satisfied with the setup!

Everything has been super easy from setting up and getting started with my son’s first ever bike to 9 months later (with many adventures and memories to cherish forever!) getting his next bigger bike. The transition of exchanging the bike was incredibly smooth and hassle free, offering many different choices for the next size up he needed.
Not only this, but knowing the bikes are fully checked by professionals before arriving with us makes the whole experience stress free!
I recommend BikeClub to everyone… it is definitely worth it.. especially when you have a son who practically lives on his bike!

Fantastic customer service. An issue resolved almost immediately by being able to send a direct email to a real person that was understanding of the situation.
I would 100% recommend getting a bike from these guys!

Time I have been with the bike club first class service i would recommend the bike club to anyone
All the best guys
John mcfadzean

Fantastic idea, fantastic service, very very happy. Forme Cubley 16 fits my little girl very well, she learned on a “stabiliser Halfords bike” but quickly outgrew that, in the two weeks we’ve had a proper bike she’s progressed so much. Thank you, you’re amazing.

It was very quick and easy to swap my daughter’s balance bike for her first pedal bike. The quality of both bikes is great, and I selected and received the new bike very quickly. I also love that the bikes are reused.

My granddaughter was interested in a particular bike which, although listed on the website, turned out not to be available. I had a friendly message from the Club saying they would let me know if a new one came in but, in the event, we decided to order another model. Having done so we had another message to say that our original choice was now available and did we want to amend our order. We did and the new bike arrived in good shape on the appointed day. One happy granddaughter thanks to the excellent personal service. A word too about the finance department who kept me fully informed about the pause on my existing direct debit and the new charges: very efficient, thank you

This is a great service and it's a good company that listens to its customers and helps wherever it can. The bikes are good quality. My daughter was struggling to learn to ride on a bike we had been given by a friend that had been a cheap new one from a big chain. The first day she got her frog bike we spent half an hour in a little slope and that was it, she could ride.

This is a very expensive way to borrow a second hand bike. Please do your research and look elsewhere as after paying the equivalent of RRP we still have to pay £35 just to return the bike. Advertising years ago stated that we could keep the bike after a certain amount of months, this has changed and apparently was hidden in the terms and conditions. I don’t understand why anyone would want to borrow a second hand bike at this cost. Please take this as a warning and buy a second hand bike, selling it on would recoup the costs while we have nothing to show over £300 on. Very expensive and disappointing lesson.