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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was dealing directly with Mark, asking a lot of questions about finding a replacement spring for my B16 coilovers on my RS4. He was great in providing all the information i needed and has source... Ver más

Valorada con 5 estrellas sobre 5

Phenominal customer service orderd 2 shocks and some top mounts but the tops were out of stock so they let me know and refunded them and the shocks were here in no time,will be ordering many more thin... Ver más

Valorada con 5 estrellas sobre 5

When I needed new front suspension struts for my Mercedes SLK AMG. I browses the Internet looking at suppliers and fom reading reviews I see that Bilstein we highly recommend. My local parts stor... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Have bought the most expensive shock absorber for a fiat bravo. Put it in my fiat had engine probkem and never started. I have same car in Italy send it there and put it in that car less than a year t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de repuestos para automóviles

Escrito por la empresa

Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,0

Todas las opiniones

(173)

48 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, good service, friendly staff

13 de septiembre de 2018
Opinión espontánea
Logotipo de Bilstein-Shocks

Respuesta de Bilstein-Shocks

Thank you for your review Roy. I'm pleased your order arrived safely and quickly!

Valorada con 5 estrellas sobre 5

Good company!

13 de septiembre de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for taking the time to write a review.

I hope we managed to help you with your enquiry. Please contact us again if you need any other help!

Valorada con 5 estrellas sobre 5

Very prompt and helpful responses to…

Very prompt and helpful responses to all emails from placement of order to receipt of parts. Highly recommended.

22 de agosto de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your kind review!

We really appreciate customer feedback to help improve our service.

If we can assist in the future please let us know!

Valorada con 5 estrellas sobre 5

Easy to use web site

Easy to use web site. Ordered Sunday and items arrived Tuesday morning....Can get any better then that...

21 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you Graham for your kind review.

We understand that speed is very important. It's such an inconvenience if your car is out of action which is why we always try to get orders to our valued customers as quickly as possible!

If we can help again please contact us!

Valorada con 5 estrellas sobre 5

Excellent service via Web Chat and in…

Excellent service via Web Chat and in emails. Shout out to Ryan.

18 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for taking time to write a review.

We always try to exceed our customers expectations!

Looking forward to helping you again

Valorada con 5 estrellas sobre 5

Good Choice for Bilsteins

Well, priced, good delivery service, arrives promptly, well packed.

16 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you very much for the review. If we can help in the future please do not hesitate to contact us!

Valorada con 5 estrellas sobre 5

fantastic shock absorbers, can’t be beat.

fantastic shock absorbers! so fluent in damping, perfectly balanced with weight of car with the springs allowing just enough movement yet firm under breaking, acceleration and cornering. this suspension kit has completely transformed the driving characteristics of my car.
everycar should run bilstien shocks with eibach springs..

16 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for taking the time to write such a great review. The B12 Pro kit is a very popular kit for many applications exactly for the reasons you have stated.

I hope you have many years trouble free motoring with these!

Valorada con 1 estrellas sobre 5

Still waiting for my order they said…

Still waiting for my order they said items out of stock but have not replied to my chase up email

16 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Hello Mr Osbourne.

I'm really sorry but I haven't received an email from you? Can you please advise when you sent it so I can look into this? **Very sorry found your email in the spam filter**

I have checked the status of your order, the rear shocks are due in next week and will be sent out as soon as they arrive. We are still waiting for delivery date confirmation on the front units. I will update you as soon as I have this.

Valorada con 5 estrellas sobre 5

Great comms and very helpful

Great comms and very helpful, fast delivery as well

16 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for taking the time to write a review.

I'm very pleased all is well with your order. If you have any questions in the future please do not hesitate to contact us!

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. Professional advice. Very quick delivery times. Best possible prices

16 de julio de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your review!

We value our customers feedback. I'm pleased your order arrived promptly. If you need anything Bilstein in the future please contact us!

Valorada con 5 estrellas sobre 5

Excellent site to buy your replacement…Right product at the best price.

Excellent site to buy your replacement shocks. I sent an offli e message to begin with, asking for advice on comparable shocks for my Jaguar, giving the numbers from the original Bilstein shocks.
Subsequent I noted that the spring was broken, as was the shock. Therefore, I looked on their home page, filled in the relevant info and bought two shocks.
Today, I got confirmation that the shocks were Indeed those which I had ordered.
The best bit is, this was the cheapest place I could find them on the web, including that market place "bay of fleas,
Rock on Bilstein.

14 de mayo de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your review! We try to provide the very best buying experience along with the best product knowledge. We would be happy to assist you in the future!

Valorada con 5 estrellas sobre 5

I had a great experience ordering some…

I had a great experience ordering some suspension for my car. Communication was quick and helpful when I had questions and everything arrived in great and well packed as expected. I would do business with Bilstein-Shocks again in the future and would recommend them to my peers.

24 de abril de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your review Bryan. I'm pleased Fedex took care of your parcel. I hope you enjoy your kit and if you need anything just ask!

Valorada con 5 estrellas sobre 5

Good buying experience

No problems or issues, buying was easy and straightforward. Response to email was quick and informative.

23 de marzo de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your review Sami. Hope you help you again one day!

Valorada con 5 estrellas sobre 5

Knowledgeable & competitive

I came across the bilstein-shocks.co.uk website whilst searching for somewhere to buy a coilover kit for my BMW M3. There are several similarly-priced Bilstein kits available for my car and it was tricky trying to find out the difference between them. Every website I came across listed the products with incorrect descriptions, pictures or both.

Fortunately, Ryan at Bilstein-Shocks is pretty clued up and immediately knew of the differences between the kits, and subsequently was able to supply me the one I was after. The kit was clearly delivered from a healthy stock as it arrived next day. Not only that, but despite the price already being pretty sharp (~£50 less than DT), Ryan managed to secure me an extra £30 off which was much appreciated. Superb service from this firm & I won't hesitate to recommend them.

21 de marzo de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your review Pete. As you found out many places selling Bilstein but do not actually know the products as they sell many brands unlike us.

if you need any help with any Bilstein products I'll be happy to help!

Valorada con 5 estrellas sobre 5

Excellent choice ..have a more firmer feeling

It is completely changed the drive feeling become more firmer on the rear ..the stock shocks of mini Cooper 2014 countryman had a more floaty feeling that has changed entirely to more firmer and it has taken poth holes easily than earlier..wanna try a long drive on highways .that drive will be posted later ..rgds Jacob George ...India

15 de marzo de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your review Jacob. I'm pleased your order arrived safe and well! I hope you are enjoying your new suspension

Valorada con 5 estrellas sobre 5

Great Communition & Service!

From Customer Service, with regard to confirming that I was ordering the correct set of shocks, to packaging, tracking & delivery, I had a super experience with Bilstein-Shocks. Thank you very much for a speedy delivery! I will be recommending Bilstein-Shocks to everyone and will definitely use them again if the need arises.

14 de marzo de 2018
Opinión espontánea
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Respuesta de Bilstein-Shocks

Thank you for your kind review. We try to provide the very best service to every customer!

Valorada con 5 estrellas sobre 5

All Good

All Good, Very swift delivery

10 de marzo de 2018
Opinión espontánea
Logotipo de Bilstein-Shocks

Respuesta de Bilstein-Shocks

Thank you for your kind review. If you need any hep in the future I'd be happy to help.

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