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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Signed up for a $1 kayo promotion, cancelled after the month. $19 was then taken out of my bank account because apparently I signed up for binge which I did not. 3 weeks of going back and forth I was... Ver más

Valorada con 1 estrellas sobre 5

Should be zero stars. of all the streaming companies this is the worst of the worst. having bought an annual subscription their QR codes done't work come up with oh there is a problem try again late... Ver más

Valorada con 1 estrellas sobre 5

Bunch of scammers. I made the mistake of subscribing for a couple of months, and I've been trying to cancel ever since. I've logged into both Hubbl and Binge, but there's no clear way to cancel t... Ver más

Valorada con 1 estrellas sobre 5

I wish I can give them zero or no star Even single is too much for them,totally scammer and waste of money,kindly my brothers and sisters stay away from these scammers.AI videos of that bgine company... Ver más

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1,2

Muy malo

TrustScore: 1 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(153)

34 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Awful Compay, poor service

Cancelled my subscription with 7 day free trial as found the site was terrible. They have charged me after cancellation. Even though I screenshot the cancellation my account is still active. They won't refund or cancel. Each time I submit a complaint it says oops something went wrong!

27 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

When will someone learn in binge if you…

When will someone learn in binge if you want anyone to like you love them into your space DONT scam or trick them. You are thieves the way you take my money. I am contacting ACCC someone had to stop you. Look at your ratings that says it all

13 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

There's not been one episode that's…

There's not been one episode that's been a smooth watch.
Each time one of the MANY litany of ads play they buffer and pause. Only solution is then to exit and enter the episode again and re watch MORE ads.

1 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give 1 if i could

Would give 1 if i could. Did not want it, could never access it and tried to cancel it. There is no contact number and just email support that take many days for a reply. They have now debited and do not want to refund their debit.

25 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service & paying for a service I can’t access!!

Not only is Binge glitchy as hell, in the last month I have been unable to sign into the app. It keeps redirecting me to Hubbl when I log in to Binge App asking for more money to pay for Hubbl yet when I try and log into Hubbl I keep getting errors. Never even signed up to Hubbl yet error says that I can’t log in because my account has the same phone number as my Binge account? WTF!? Binge has no customer support contact number therefore you are stuck with the gruelling email chain of random “customer representatives” on a first name basis only that treat customers like garbage because they can’t be identified or made accountable. Asked for a refund for the one month I have been unable to access the service (and still can’t!). They asked for my personal details. Sent evidence only to receive a response accusing me of accessing my account and they threw my complaint in the bin accusing me of still accessing the service, denied me a refund, and offered no resolution to the problem I continue to experience. Some idiot representatives had no idea what I was talking about, responded with irrelevant subject matter that had nothing to do with my enquiry and had no clue what they were doing! Petty, immature, dumb and unprofessional the lot of them. Bye bye Binge. Not worth the money or the stress. My case has been handed over to Fair Trading so you can deal with them now!

31 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Charged after cancelling

I cancelled my subscription and they charged me next month anyway. A number of emails later, they refused to refund me, so I went direct to my Credit Card company and disputed the transactions to get them refunded, which the Card company advise will be successful. I recommend everyone else do the same given the conduct of Binge. I have also lodged a complaint with the ACCC.

29 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor effort and experience

For over a week I have been getting an error message saying I am “Denied Access”.

I keep getting messages “We believe that’s a wrap for your recent enquiry with Binge.” This issue is still ongoing.

Utterly hopeless.

22 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shady business

Shady business. They don’t cancel when you request and keep debuting money after you cancel subscription. Happened to me, took me six months before I realised and now my son just cancelled his. I told him to check it the following month and sure enough, they haven’t cancelled his either. They should be shut down! When you query why that did not cancel the subscription, they ban you and refuse to respond, even if you are polite about it.

30 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can’t even stop them from emailing me.

Can’t even stop them from emailing me.

Their unsubscribe link takes you to an account login page, not helpful since I cancelled over a year ago.

Online chat does not respond.

Surely some spend on customer service is expected, even from a crappy app?

12 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The app is so bad

The app is so bad, slow and keeps crashing. Absolutely the worse streaming app there is. They have two months for free for having Kayo sports and I feel like I’m getting scammed from how bad this app is

5 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Binge reactivated my subscription without my authorisation and stole from me

I cancelled my subscription 18 months ago however Hubbl/Binge decided to start charging me again 6 months ago. I'm the only one with the login details and don't use this streaming service AT ALL so it's impossible that I resubscribed. Binge/hubbl refuse to grant me a refund for the money they've stolen from me. I only recommend binge if you want to get SCAMMED or enjoy being ROBBED.

9 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I could give 0 stars

I wish I could give 0 stars. Binge is absolutelt horrific. You pay moneu to view 10 (yes, 10) ads in a single, 1 hour episode. On top of that, the interface is made to be as confusing as possible, totally user UNfriendly and just terrible overall...I wish I could express how much I hated Bing with all my heart

10 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shady business

Clicked unsubscribe on the binge/hubbl platform only to be charged $18 within two days and denied a refund. Shady practises.

8 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible...

Cancelled subscription 2 months ago then they kept on charging me multiple times a month. customer service said it was due to the fact the I had changed my subscription. the only thing I had done was to cancel it. terrible platform don't use it thats all I can say

5 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not allow yourself to be fooled!

Do not allow yourself to be fooled!
I started a 6-month free trial of Binge, offered through TV purchase in January 2024, and quickly realised it was not for me. Binge took $18 out of my credit card 10 July 2024 even though I cancelled the subscription 10 June 2024. The site clearly showed l had cancelled my subscription, but somehow my subscription is renewed, certainly not by me. I have not used the service and I cancelled before they were due to bill me. I am sure this is against the law. Will need to escalate to the ACCC, QLD Fair Trading and Ombudsman.

3 de agosto de 2024
Opinión espontánea

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