Signed up for a $1 kayo promotion, cancelled after the month. $19 was then taken out of my bank account because apparently I signed up for binge which I did not. 3 weeks of going back and forth I was... Ver más
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Consulta las opiniones de los clientes
Should be zero stars. of all the streaming companies this is the worst of the worst. having bought an annual subscription their QR codes done't work come up with oh there is a problem try again late... Ver más
Bunch of scammers. I made the mistake of subscribing for a couple of months, and I've been trying to cancel ever since. I've logged into both Hubbl and Binge, but there's no clear way to cancel t... Ver más
I wish I can give them zero or no star Even single is too much for them,totally scammer and waste of money,kindly my brothers and sisters stay away from these scammers.AI videos of that bgine company... Ver más
Información sobre la empresa
- Servicio de películas por streaming
- también en la categoría
- Videoclub
Información de contacto
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Awful Compay, poor service
Cancelled my subscription with 7 day free trial as found the site was terrible. They have charged me after cancellation. Even though I screenshot the cancellation my account is still active. They won't refund or cancel. Each time I submit a complaint it says oops something went wrong!
Why are you not updating your programs
Why are you not updating your programs. You’re getting paid money from the public to watch your shows but not adding new content. Sack your boss!!!
When will someone learn in binge if you…
When will someone learn in binge if you want anyone to like you love them into your space DONT scam or trick them. You are thieves the way you take my money. I am contacting ACCC someone had to stop you. Look at your ratings that says it all
There's not been one episode that's…
There's not been one episode that's been a smooth watch.
Each time one of the MANY litany of ads play they buffer and pause. Only solution is then to exit and enter the episode again and re watch MORE ads.
Would give 1 if i could
Would give 1 if i could. Did not want it, could never access it and tried to cancel it. There is no contact number and just email support that take many days for a reply. They have now debited and do not want to refund their debit.
Subtitles intermittent. System clunky and inefficient.
Subtitles disappear or don’t work at all when casting to TV. BINGE technicians can’t help. I’m partially deaf. Very frustrated.
Appalling customer service & paying for a service I can’t access!!
Not only is Binge glitchy as hell, in the last month I have been unable to sign into the app. It keeps redirecting me to Hubbl when I log in to Binge App asking for more money to pay for Hubbl yet when I try and log into Hubbl I keep getting errors. Never even signed up to Hubbl yet error says that I can’t log in because my account has the same phone number as my Binge account? WTF!? Binge has no customer support contact number therefore you are stuck with the gruelling email chain of random “customer representatives” on a first name basis only that treat customers like garbage because they can’t be identified or made accountable. Asked for a refund for the one month I have been unable to access the service (and still can’t!). They asked for my personal details. Sent evidence only to receive a response accusing me of accessing my account and they threw my complaint in the bin accusing me of still accessing the service, denied me a refund, and offered no resolution to the problem I continue to experience. Some idiot representatives had no idea what I was talking about, responded with irrelevant subject matter that had nothing to do with my enquiry and had no clue what they were doing! Petty, immature, dumb and unprofessional the lot of them. Bye bye Binge. Not worth the money or the stress. My case has been handed over to Fair Trading so you can deal with them now!
Charged after cancelling
I cancelled my subscription and they charged me next month anyway. A number of emails later, they refused to refund me, so I went direct to my Credit Card company and disputed the transactions to get them refunded, which the Card company advise will be successful. I recommend everyone else do the same given the conduct of Binge. I have also lodged a complaint with the ACCC.
Poor effort and experience
For over a week I have been getting an error message saying I am “Denied Access”.
I keep getting messages “We believe that’s a wrap for your recent enquiry with Binge.” This issue is still ongoing.
Utterly hopeless.
Horrible customer service
Horrible customer service. Cancelled after one month and they still charged me! Do not subscribe to binge
Binge owners Money thirsty pigs
More than 100s of ads in one movies
Shady business
Shady business. They don’t cancel when you request and keep debuting money after you cancel subscription. Happened to me, took me six months before I realised and now my son just cancelled his. I told him to check it the following month and sure enough, they haven’t cancelled his either. They should be shut down! When you query why that did not cancel the subscription, they ban you and refuse to respond, even if you are polite about it.
Can’t even stop them from emailing me.
Can’t even stop them from emailing me.
Their unsubscribe link takes you to an account login page, not helpful since I cancelled over a year ago.
Online chat does not respond.
Surely some spend on customer service is expected, even from a crappy app?
The app is so bad
The app is so bad, slow and keeps crashing. Absolutely the worse streaming app there is. They have two months for free for having Kayo sports and I feel like I’m getting scammed from how bad this app is
I downloaded and signed up to Binge to…
I downloaded and signed up to Binge to watch Game of thrones, it keeps freezing and buffering every 30 seconds, the app is complete garbage and I would seriously not recommend every signing up to it to anyone else.
Binge reactivated my subscription without my authorisation and stole from me
I cancelled my subscription 18 months ago however Hubbl/Binge decided to start charging me again 6 months ago. I'm the only one with the login details and don't use this streaming service AT ALL so it's impossible that I resubscribed. Binge/hubbl refuse to grant me a refund for the money they've stolen from me. I only recommend binge if you want to get SCAMMED or enjoy being ROBBED.
I wish I could give 0 stars
I wish I could give 0 stars. Binge is absolutelt horrific. You pay moneu to view 10 (yes, 10) ads in a single, 1 hour episode. On top of that, the interface is made to be as confusing as possible, totally user UNfriendly and just terrible overall...I wish I could express how much I hated Bing with all my heart
Shady business
Clicked unsubscribe on the binge/hubbl platform only to be charged $18 within two days and denied a refund. Shady practises.
Terrible...
Cancelled subscription 2 months ago then they kept on charging me multiple times a month. customer service said it was due to the fact the I had changed my subscription. the only thing I had done was to cancel it. terrible platform don't use it thats all I can say
Do not allow yourself to be fooled!
Do not allow yourself to be fooled!
I started a 6-month free trial of Binge, offered through TV purchase in January 2024, and quickly realised it was not for me. Binge took $18 out of my credit card 10 July 2024 even though I cancelled the subscription 10 June 2024. The site clearly showed l had cancelled my subscription, but somehow my subscription is renewed, certainly not by me. I have not used the service and I cancelled before they were due to bill me. I am sure this is against the law. Will need to escalate to the ACCC, QLD Fair Trading and Ombudsman.
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