Bio Hazard Plus Company takes customer feedback seriously; however, this review contains several statements that are factually inaccurate.
At no time did our company attempt to place a lien on any property. While California law does allow licensed businesses to pursue lawful remedies for non-payment of services rendered, including lien rights under specific circumstances and procedures, Bio Hazard Plus Company does not use threats or coercion, and any such remedies—if ever applicable—must follow strict legal requirements.
The services provided at this property were performed using professional biohazard remediation standards, not simply “hosing” the interior of a home as alleged. Depending on site conditions, remediation may involve the controlled use of water, disinfectants, and specialized equipment. All work is documented.
Bio Hazard Plus Company did not cause major water damage at this property. Any pre-existing conditions or unrelated issues were not created by our services. We maintain service records, and documentation that accurately reflect the scope of work performed.
The claim that our reviews are from family members is also incorrect. We do not fabricate or solicit reviews and welcome independent verification of our business.
We encourage the reviewer to contact us directly so any concerns can be addressed professionally and accurately. Bio Hazard Plus