The operational aspects were fine, sample collection, processing time, etc. But the report has few details, is incorrect, and relied on brief survey questions. I make my own yogurt, sauerkraut, a... Ver más
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Consulta las opiniones de los clientes
My rating is for the microbiome test kit. I sent my sample March 24th and as for today, May 16th I'm still waiting for my results. Customer support got in touch with apologies and a mere 15% off... Ver más
The processing time was unusually lengthy. Weeks passed in between sample arrival, review etc. I received a notice that they were unable to obtain results from my first specimen so they sent... Ver más
I have contacted customer service three times to find out the status of my specimen. Receipt is not acknowledged on my account. Customer service email reply actually told me to find a chat icon. Wh... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
BIOHM is the next generation of probiotics that balances the total microbiome of bacteria and fungi in your gut. Think of BIOHM as Probiotics 2.0.
Información de contacto
425 Literary Rd, Ste 100, 44113, Cleveland, Estados Unidos
- 1-855-750-0424
- support@biohmhealth.com
- biohmhealth.com
1,2
Muy malo
374 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Terrible follow up
Terrible follow up. Absolutely abysmal. Don't waste your money.
16 de noviembre de 2018
Opinión espontánea
Respuesta de BIOHM Health
Hi John,
My name is Melanie and I wanted to reach out & apologize for any negative experience you may have had with BIOHM Health.
Upon looking into these details, I can confirm that we sent an e-mail to the e-mail address associated with your order on 11/6/18 & also on 11/19/18 regarding your missing registration. These e-mails were sent from Support@BIOHMHealth.com but it is possible that it was filtered into your Spam/Junk folder. Did you, by chance, receive either of these e-mails?
If not, please reach out to us at Support@BIOHMHealth.com - we'd be happy to help!
Thank you,
Melanie
The BIOHM Health Team
BIOHM products are THE best on the…
BIOHM products are THE best on the market Please look at the INGREDIENTS and compare them to many others. 100% of the "good stuff".e.g royal bee, the musthrooms all the "super-food" things and it makes this THE best morning smoothie ever.
I subscribed of couse so that makes this VERY affordable.
and I hope to save up to do the ANNUAL subscription next year and save even more.
This has helped my GI issues a great deal and I am a SENIOR, and have tired tons of others that were just "so-so".
15 de noviembre de 2018
Opinión espontánea
I never received my results.
12 de noviembre de 2018
Opinión espontánea
Respuesta de BIOHM Health
Hi Anthony,
My name is Melanie and I wanted to reach out to you regarding your experience. I do apologize for any inconvenience regarding receiving your results.
Upon looking into these details, I can confirm that your results were sent to the e-mail address associated with your registration on 11/14/18. This e-mail was sent from Results@BIOHMHealth.com but it is possible that this message was filtered into your Spam/Junk folder by mistake. Were you, by chance, able to receive this e-mail? Please let me know me - I'd be happy to re-send.
I, again, do apologize for any inconvenience. If there's anything else I can help you with, please feel free to reach out to me at Support@BIOHMHealth.com.
Thank you,
Melanie
The BIOHM Health Team
responded to my email within the day
4 de noviembre de 2018
Opinión espontánea
I have yet to receive my report
I have yet to receive my report, and it has been well over 6 weeks since I got confirmation that it was received.
3 de noviembre de 2018
Opinión espontánea
I sent my sample back on 9/10/18
I sent my sample back on 9/10/18. I called customer service first part of October and representative said the results should be back by October 26th or in a total of 6 weeks. Its now been 7 weeks and nothing. Thinking this is a rip off. Very unhappy!!!!
2 de noviembre de 2018
Opinión espontánea
Respuesta de BIOHM Health
Hi Jane,
My name is Melanie & I just wanted to apologize for any inconvenience regarding your experience with BIOHM Health.
Upon looking into these details, I can confirm that our lab received your sample on 9/20/18 & that your results were sent to the e-mail address on file on 11/2/18. Were you, by chance, able to receive your results? This e-mail was sent from Results@BIOHMHealth.com but it is possible the message was filtered into your Spam/Junk folder, by mistake.
Processing typically does take 6 weeks to yield results from the time our lab receives a sample but I do apologize for any confusion or inconvenience.
If there's anything else I can help you with, please feel free to reach out to me at Support@BIOHMHealth.com - I'd be happy to help.
Thank you,
Melanie
The BIOHM Health Team
Horrible program
29 de octubre de 2018
Opinión espontánea
This product feels more effective than…
This product feels more effective than many other products I’ve tried
26 de octubre de 2018
Opinión espontánea
Mailed in my test months ago
Mailed in my test months ago. Never received any report.
26 de octubre de 2018
Opinión espontánea
Money for nothing
I purchased the kit from BIOHM Health with high hopes. However, I sent the sample back more than two months ago and still haven't heard a thing. Very expensive for getting absolutely nothing back.
26 de octubre de 2018
Opinión espontánea
Seems like a good company
Seems like a good company, I am just finishing my first order of probiotics and will likely be ordering again. Especially interested in the probiotics with vitamin c for the coming flu season!
23 de octubre de 2018
Opinión espontánea
It’s been an incredibly long time
It’s been an incredibly long time, and I’m asked to rate before getting my results? There’s no way to even observe where in the process my sample is. I’ve never had to wait this long with any other lab company.
22 de octubre de 2018
Opinión espontánea
It has been 2 months since I sent my…
It has been 2 months since I sent my sample into the lab. I received no confirmation that they received it and had to reach out to customer service via email (after my numerous phone calls were unanswered) to get a status report.
Still don't have my results.
22 de octubre de 2018
Opinión espontánea
I could not love the BIOHM products…
I could not love the BIOHM products more! They help me with my digestion so much!
22 de octubre de 2018
Opinión espontánea
Unacceptable.
21 de octubre de 2018
Opinión espontánea
I purchased the super greens
I purchased the super greens. Awesome product.
21 de octubre de 2018
Opinión espontánea
you have lost my test kit twice!
you have lost my test kit twice!! I think you should send me a new one and upgrade it
20 de octubre de 2018
Opinión espontánea
Good products and good information.
20 de octubre de 2018
Opinión espontánea
Amazing Product
Amazing Product! Been searching for something this effective for years - a real keep me clean formula - pleasant tasting - doesn’t mix so well, but who cares when it works this great! Thank you for your good work:)
20 de octubre de 2018
Opinión espontánea
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