Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa

  1. Industria cosmética
  2. Proveedor de productos de belleza
  3. Fabricante de productos cosméticos
  4. Tienda de cosméticos
  5. Mayorista de cosméticos

Escrito por la empresa

A privately held European company based in the capital of Bulgaria, with more than 30 years experience in developing and manufacturing dermo-cosmetics. We are an interdisciplinary team of professionals led by a dermatologist, fully dedicated to our mission - to create efficient, innovative and effective products, which nurture and visibly improve the health and look of the skin. The essential product lines provide a full spectrum of skincare, targeting specific concerns – acne, hyperpigmentation (dark spots), hyperhidrosis (excessive sweating), seborrheic dermatitis, atopic skin (very dry skin), alopecia (hair loss).


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I have been using your acneout lotion…

I have been using your acneout lotion and soap in Nigeria. I had a breakout and just remembered your product. I used it again in 2022 since in uk and just ordered another this morning. I hope it will give me the same outcome.

My name is Onyinye Oluwanuyi and not Nwabueze

12 de marzo de 2026
Opinión espontánea
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Dear Mr. Nwabueze,
Thank you so much for your 5 star review.
We are confident that you will see the same results, in case you need any assistance on how to use our products, please feel free to contact us at info@biotrade.uk.
Best regards,
biotrade team

Valorada con 3 estrellas sobre 5

Good products, awful packaging

Their products are really good. I've been using them for a couple of years now. One of the few things that is keeping my hormonal acne at bay actually. BUT gosh the packaging is rubbish. Plastic-y bullshit that gets clogged 2 days in (so brand new) and you have to pry it open with knife...every ..single...damn...time. Awful packaging.

24 de noviembre de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Good morning,

Thank you so much for sharing your honest feedback!

We’re thrilled to hear that our products have been helping you manage hormonal acne, it means a lot to us.

We’re truly sorry about the frustration with the packaging. Your experience matters, and we take this seriously. We’re already exploring improvements to make sure our packaging is as reliable and user-friendly as the products themselves.

If you’d like, please reach out to our support team at info@biotrade.uk so we can assist you directly. Your input helps us grow, and we appreciate you being part of our journey.

All the best,
biotrade team

Valorada con 5 estrellas sobre 5

Very good service

Very good service

3 de noviembre de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Thank you for your 5 star review! We truly appreciate your opinion and we hope to see you soon again at biotrade.uk!

Valorada con 5 estrellas sobre 5

I love the bio trade Acnaut soap

I love the bio trade Acnaut soap. Been using it for over a year now and it’s what has kept me from breaking out. Ordered this and was delivered within 2 days, stress free!!!!

10 de septiembre de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Thank you so much for your 5 star review on our Acnaut soap! We are happy to know that you are not only happy with our product but also with our service!
Hope to see you soon again.
Best regards,
Biotrade Team

Valorada con 5 estrellas sobre 5

I am Always happy with my staf from…

I am Always happy with my staf from biotrade.

7 de septiembre de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Good afternoon,

Thank you so much for your 5-star review and for appreciating our Biotrade dermocosmetic products.
We hope to see you again, soon.

Best regards,
Biotrade team

Valorada con 5 estrellas sobre 5

Very good service

26 de agosto de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Thank you so much for your 5 star review! We truly appreciate it!

Valorada con 5 estrellas sobre 5

Amazing products

Amazing products. Relief felt from day 1 on my scalp. Value for money. Also, fast delivery service.

Thank you!!!

20 de julio de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Thank you so much for your kind words! We are truly happy that our products were able to create an impact on your well being, this is the reason why we at Biotrade Cosmeceutical do what we do.

We wish you all the best and hope to see you soon to try some of our other product lines, you will be as surprised.

Kind regards,
Biotrade Team

Valorada con 5 estrellas sobre 5

Very correct

Very correct, fast delivery. Great quality of the products.

18 de abril de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Hi Mariya,

Thank you so much for your 5 star review, we truly appreciate it!

All the best,
Biotrade Team

Valorada con 4 estrellas sobre 5

Everything’s perfect but delivery takes…

Everything’s perfect but delivery takes a while

18 de abril de 2025
Logotipo de Biotrade Cosmeceuticals

Respuesta de Biotrade Cosmeceuticals

Hello Kiril,

Thank you for your review. We are delighted to hear that everything was perfect, and we sincere apologize for the delivery delay you experienced.

The extended delivery time was due to the Easter Holidays, which delayed the expedition. We are committed to improving our logistics to ensure faster service in the future.

We hope you will visit Biotrade.uk again.
Please feel free to reach out if you have any further concerns or questions.

Best regards,
Biotrade Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más