Birddogs Opiniones 99

After getting my order on time, I had to exchange a pair of shorts...return it, and then the exchange is supposed to be delivered. My return isn't showing up for some reason even though it was properly returned and I have emailed 4 times with NO response. So as of now, I am out $80. TERRIBLE customer service. There should be a 24-48 hour window of responding to customers.

Bought two pair of shorts. By the time summer came and I tried them on I realized that they ran small.

Tried to exchange within their 45 day policy, and was within 45 days of receiving, but they count from the shipping date. What sense does that make? I could not have had the chance to return until I received them!

The Customer service guy was a clown and disrespectful (unapologetic)

BUYER BEWARE!!!!

Pathetic customer service. Noticed product being sent to wrong address 2 days before delivery, contacted Birddogs through their email, no response until day of delivery when they told me to contact DHL in that DHL did not respond to merchant well, DHL told me they could only deal with merchant in that merchant was the one that sent product. Birddogs were flippant and unprofessional providing no customer service

Comfortable shorts and look good before their first wash. However after one wash there is already lots pilling and rips across the fabric that causes small balls to form after only one wear and wash. I might expect this from a pair of $15 shorts but not for a pair of $75 shorts.

What a scam company!! Not advertised as promised. Look and feel really cheap!! Now here’s the caveat. They make you pay for the shipping return! Also a 9.00 restocking fee!!!! What a crooked company. Please people don’t purchase anything from them. Mark Cuban was right!! Not to invest in your company Copy Mark Cuban

Terrible customer service for this company. Their performance polos have some weird pilling that causes sheen changes.

I showed them it, and asked them if they would suggest something to do for this, inclusive of a exchange.

They said no, sorry it is happening. Didn't offer any alternatives.

Also took them roughly 2 weeks to get back without fully answering my question.

Comfortable but very poor quality and they don’t care. I’ve purchased at least a half dozen pairs of shorts over time and they all pill for little to no reason. I promise this is not from hard wear. They just use poor quality fabrics. I’ve brought this to BD’s attention and they ask for a barrage of information when you inquire about a refund or replacement, which is their way of not addressing their quality issues. Go elsewhere. There are way too many options out there.

BEWARE.
They offer a buy 2 pairs of shorts and get a free T-shirt
I ordered two pair of shorts and added an XL t-shirt. Got the shorts BUT no T-shirt. I contacted them several times even with a screen shot of the order including the free t-shirt and they REFUSED to send the shirt.

Customer service ignores your issues if you have a real issue that they can’t give a copy and paste response to.

Borderline scam artist. Offer a discount code and once it was added at check out my $69 shorts went up to $75 despite no marked discount on the shorts. I also noticed I could visit the site from a Facebook ad and see prices different then when I went to the site via my browser. The ceo ads always kinda intrigued and annoyed me, after this and reading these reviews I think my initial gut feeling that this guy is a sleezeball were right.

I purchased 3 pair of Birddogs shorts and the XL size is no where close to the same XL size shorts I purchased less than 3 years ago. I contacted customer service via email as that is the only way to communicate with Birddogs, and sent pictures of the difference (new shorts laid on top of old shorts) between the new and old size shorts. The new shorts are at least 2 inches smaller in circumference in each leg than the older shorts. I was informed by Tim in customer service that maybe the old shorts were mislabeled and maybe I should exchange my order for XXL shorts. I followed his instructions and the XXL shorts are too large, so that tells me the old shorts were not mislabeled. Contacting Birddogs again for a return I was informed by Matt that exchanges of an exchange cannot be returned. So now I am stuck with over a $150 of shorts that do not fit after following the instructions of their customer service department. I will accept the XL shorts in lieu of an exchange of the XXL shorts and pay the shipping, but apparently Birddogs loves misleading customers into a return for merchandise they know cannot be returned. Last contact with Matt I was told it was a decision of a supervisor if they would accept an exchange for XL shorts. One month has passed and still no answer. Terrible customer service.

Absolutely atrocious customer service. False advertisements, lack of empathy, ridiculously slow return process with little updates. Laughable at this point

I ordered a polo, pair of khakis, and some board shorts. The Total was $320. Birddogs took 7 days just to process the order, which is very long and obnoxious. Their clothing isn't cheap, but the quality of their clothes is very average. I was disappointed with all three items. I'm going to return them all, and never use Birddogs again, and don't recommend them! If they're going to charge quality prices, they need to offer quality products!

Hubby looks great in these!

Love the color and fit on my husband, he finds them comfortable for hiking, snorkeling, work outs, kayaking, all the things. He now has 4 pairs!

They backed their product better than most companies.
I have 5 pairs of these pants, as well as some shorts, polos, and 2 of the heavy hoodies. I wore the Kevin Buffets three times, then realized that a seam had ripped where the side seam connected to the zippered pocket. The automated return system wouldn't let me create a return because it was a month or so outside of the return window. So I emailed them with photos asking if there was a way to get them repaired. They emailed quickly stating that I could go through the auto system again and generate the return. The return was easy, I just had to drop it off at my local UPS Store. Once I did that they shipped out another pair. I had them in less than a week. Love these pants.

My son in law loves these shorts that's all he wears !!!!

The best
THE most comfortable, versatile, nice looking shorts for men in my opinion! I always have difficulty finding shorts long enough for me (6’5”), but the 9” length works great. Lots of well-designed pockets also. Pricey, but worth it!

I have really enjoyed these shorts, they are great for the activities that I have done so far = running and tennis. I plan to wear them during work soon, where I will be walking a lot.

Order was incomplete and wrong.
No response from customer service.
They have not responded to multiple requests through email, Facebook, chat, and calls.

Next step is to reverse the charges on my cc as fraud.

Run away.

I'm a bigger guy, slightly overweight but with an athletic build. My legs/thighs and butt have always been larger than average. Makes most pants uncomfortable and very difficult to order online. Trying them on is usually necessary. But I've been so pleased with Birddog shorts and I've been wanting some pants to travel with, so I decided to check out the joggers. XXL is what I ordered. Although they are tight throughout the legs, I was assured by the wife that they look good on me. It's a style I'm just not used to. The waist fits great, and it took me a very short time to really like how they fit, feel, and looked. The built-in liner in them is the best thing about birddogs in my opinion. I would buy another pair in a heartbeat, if I didn't already have more clothes than I need. (But it's not always about need, is it?)