Dear Mr. Ali,I hope this message finds you well. I wanted to take a moment to personally thank you for the tremendous effort you put into resolving the issue with the system. I truly appreciate the fa... Ver más
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Consulta las opiniones de los clientes
I’ve used Xepay a couple times now and honestly, no complaints. The first transfer took a bit longer than I expected, but everything went through fine. Second time was quicker. Interface is pretty si... Ver más
I tell you what! great experience, from the get go. Sales went through every card terminal and all the systems they integrate with, helped me select one and helped me choose a plan that suited my f... Ver más
La empresa ha respondido
XE PAY is dishonest crook deceiving cow boy company, who employ third class dishonest sale team who to get contract lie to you. they tell you your contract is monthly and any time with month notice c... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 38% de las opiniones negativas
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Read the small print
Read the small print! Withholding funds after charging £2800 late payment fee
No I am not joking and no there is no typo £2800!!!
very impressed iwth meeras speed and clarity of work.
meera was super fast worker helped so much get my card machine intergrated, very helpful, very clear
Ali , Good Support
Dear Mr. Ali,I hope this message finds you well. I wanted to take a moment to personally thank you for the tremendous effort you put into resolving the issue with the system. I truly appreciate the fact that you even worked on Sunday to ensure everything was sorted.Your dedication and hard work have not gone unnoticed, and I’m grateful for the quick and efficient way you handled this challenge, especially given that today is the final day to have the issue fixed.Once again, thank you for your commitment and for going above and beyond
Good services by support and Ali did…
Good services by support and Ali did all best to help me out.
I have trade in notting Hill Carnival…
I have trade in notting Hill Carnival for two days and this company sets me all I receive was 1300 on my card machine. My stock intake does not show that that that’s all the money I made on top of it this company is saying to me that I have to wait a few days before transaction clear it doesn’t add up. It doesn’t make sense how you can tell me that’s all I mean when I’m expecting a couple of thousands of pounds according to my boxes and my food that I produce on those days.. the thieves. People need to be honest when they’re writing the review and we need to take actions like what I’m going to take actions against them they are thieves
Ali was very helpful this morning with…
Ali was very helpful this morning with my card machine not working, he actualy called me on my phone and fixed the problem.
Never seen any scam company like this…
Never seen any scam company like this in my life, when i sign up i have being told no contract, no exit fee, no hassle , but since 1st day problem started, and no solved nearly month, which they sent me card terminal no signal, amd i wanted to cancel but beign told " locked in 12 month contact you need to pay rest of rent and still they don't wanna cancel the contract ,I sent the car terminal back no and contact at all. From day 1 couldn't use service and they don't really sort the problem, better to avoid using this company,
m.Ali great commnuication and issue…
m.Ali great commnuication and issue resloved prompltly , On weeekends support is brilliant
Great Technicians online to help…
Great Technicians online to help resolve my issue
thank you Mohamed
Impossible to cancel your agreement and…
Impossible to cancel your agreement and they harass you then with emails on a daily basis for charges being added to your account for cancelling.
I had an error message come up so i…
I had an error message come up so i went on to live chat and V was my tech support today i gave them my remote code and they fixed my error i highly recomend Expos
Mohammad Ali from support
Mohammad Ali from support , he just call back on a quick after my message on watsapp regarding number on reciept . he solved my issues very helpful
Mohammad Ali from support
Mohammad Ali from support , amazing support, called within 1 minute. Answered all questions and fixed issues very fast. *****
I was very happy with the service that…
I was very happy with the service that mohammad Ali provided me today. He took his time and solved the issue very politely.
Mohammad Ali from support
Mohammad Ali from support , really helpful on Sunday and called the XEPOs support and it got picked on the first ring , And nothing was thereon screen and he fixed all and it worked , He also called back for confirmation if everything is working fine , So really helpful on Sunday too .
Ali from support did best job to…
Ali from support did best job to counter the issue we were facing . Best work
This young tech lad, Ali
This young tech lad, Ali was exceptionally attentive and helpful. He went above and beyond to make sure I was sorted with my Xepos issues. I must admit I was about to leave this company but chap has restored my belief in your company. Most other people that I have spoken with really don’t show any concern or commitment to calls that I have made in the past. But all that aside, Ali is an asset to this company, a people person. Cheers Ali
Jaspar,
(Crankhall Lane Post Office)
Phone technical support rather than online
I had issues with my card terminal switching itself off and then not charging, I tried using the online technical support but was asked to send a video which I couldn’t during my working day. I then spoke to one of the technical advisors, Ali, who talked me through the issues and after asking me to plug in a usb cable into the card terminal we deduced that it was the charging cradle that was the issue. He is sending me a new cable which I hope to get next day. I didn’t give 5stars simply because the online part of the process didn’t work for me, however, the technician was excellent and very helpful over the phone
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