Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited the store just to have a look and to get some advice around leopard geckos...left with a whole set up and gecko!! Staff brilliant, friendly, took the time to answer questions and advice given... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought my bearded dragon from Birmingham Reptiles they make sure you have correct setup for your lizard .Mine delivered by courier can not fault either .My lizard was in perfect condition.Would defini... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual, an impeccable service! Nothing is ever too much trouble for these guys! The help,advice and the service is the best, Delivery as always fast, reliable,next day service, Without these... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spoke to Monica about adopting a barking gecko and was given great advice quickly about what my enclosure needed but without a push to buy a load of things from them. Was very kind and polite with cle... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de reptiles
  2. Servicio de alojamiento para mascotas
  3. Hospedaje que admite mascotas
  4. Tienda de animales
  5. Tienda de suministros para mascotas

Escrito por la empresa

Birmingham Reptiles and Pets opened in Erdington in 1992, and we've been a family run business ever since. Our knowledgeable staff are always on hand to offer experts tips and advice on caring for all pets that we stock.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Delivery was on-time

Delivery was on-time, and I was kept informed throughout.

9 de marzo de 2026
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi,

Thank you for taking your time to leave a review and your kind words from all of the team.

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery. The spider was kept safe in lots of packing and a heat pad. Delighted with my c.versicolor 😊

10 de febrero de 2026
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi Mary,

Thank you for taking your time to leave a review and your kind words thank you from all of the team at Birmingham Reptiles.

Valorada con 5 estrellas sobre 5

Lovely experience!!

3 de febrero de 2026
Opinión espontánea
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi,

Thank you for taking the time to leave a review and your kind words from all of the team.

Valorada con 5 estrellas sobre 5

They were bang on sent the order…

They were bang on sent the order through Sunday was all done in a couple of days excellent service would recommend 👌

5 de enero de 2026
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi Kane,

Thaank you for taking the time to leave a review and your kind works from all of the team.

Valorada con 4 estrellas sobre 5

From the initial contact to the…

From the initial contact to the delivery, everything was absolutely flawless! Everyone was incredibly helpful in answering my questions, and I am extremely grateful to all of you!

31 de diciembre de 2025
Opinión espontánea
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review, we are glad you are happy with the service provided. Kind regards,
The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

always get excellent service

always get excellent service . Use live feed it’s always in excellent condition and arrives within 48hours of order. Been using for several years👍
.

16 de diciembre de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review, we do our best and are glad you are happy with our service :) Kind regards, The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

Outstanding Team Effort, Exceptional Customer Service, and On-Time Delivery!



From start to finish, the experience with this team has been nothing short of excellent. Every member demonstrated true teamwork, clear communication, and a genuine commitment to delivering the best possible outcome. The coordination between the team members was seamless, and it was clear that everyone shared the same goal — complete customer satisfaction.

The customer service was exceptional — friendly, responsive, and always ready to go the extra mile. Every question was answered promptly, and every request was handled with care and professionalism. It’s rare to find a team so dedicated to ensuring that clients feel valued and supported every step of the way.

Delivery was equally impressive — timely, accurate, and exactly as promised. The attention to detail and reliability of the team made the entire process smooth and stress-free.

Overall, this is a team that truly sets the standard for excellence. Their teamwork, customer-first approach, and commitment to quality make them stand out. Highly recommended!

We ordered a lovely gecko of our choice, with a full set up and to London. Lovely pet to have as my daughter’s first reptile experience (lovely care guide given if needed) and I’d highly recommend them any time or day.

4 de mayo de 2025
Opinión espontánea
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi,

Thank you so much for all your kind words and taking your time to leave a review from all of the team it means alot.

Valorada con 5 estrellas sobre 5

Very pleased with my order

The locust arrive the next day they were well packaged so the locust would not spill and all for was alive

14 de octubre de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi Debbie,

Thank you from all the team for taking the time to post a review and your kind words.

Valorada con 5 estrellas sobre 5

Great help!

4 de septiembre de 2025
Opinión espontánea
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review, Kind regards, The Team at Birmingham Reptiles

Valorada con 4 estrellas sobre 5

Did not have what I opted for but…

Did not have what I opted for but provided another option. Received purchase safely and had questions answered.

15 de septiembre de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review - I apologise that we did not have what you were after. Kind regards, The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

Rapid delivery.

15 de septiembre de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review. Kind regards, The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

Our gecko is boarded here when we go…

Our gecko is boarded here when we go away. Brilliant staff and care provided everytime.

27 de junio de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review, we are glad you are happy with the service provided. Kind regards, The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

Amazing experience

All was so perfect from first message to delivery:-) so so helpful with all my questions thanks a lot to all of u:-))))

21 de julio de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Thank you for taking the time to leave this review. We appreciate your custom. Kind regards, The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

Found exactly what I needed

Found exactly what I needed, at a great price and the shipping was fast. Perfect!

9 de junio de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi Carol,

Thank you for taking your time to leave a review and for your kind words all the team are greatful.

Valorada con 5 estrellas sobre 5

Fantastic, Reliable, 5 star ⭐ service as usual!!

As usual, an impeccable service!
Nothing is ever too much trouble for these guys!
The help,advice and the service is the best,
Delivery as always fast, reliable,next day service,
Without these guys I would of made several mistakes with set ups equipment ect,
I would only ever use these and anyone looking for a trustworthy company, who will go out of their way to help I assure you this is the place to go, I could never give these guys less than 5 Stars !!

4 de junio de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi Ashley,

Thank you for taking the time to leave this lovely review :) We are delighted that you are satisfied with the service you received. We are always happy to help our customers.

Thank you again - The Team at Birmingham Reptiles

Valorada con 5 estrellas sobre 5

The phone call

The phone call to say it was out of stock even when it said it was in stock on the website offered to put the money back in the bank ore send it out first thing when it comes in in a couple of days.

27 de mayo de 2025
Valorada con 5 estrellas sobre 5

Fantastic shop

We had a great experience at Birmingham reptiles. The staff were friendly, knowledgeable and helpful. They were very patient, they showed us lots of options and gave us time to make our decision. We brought two lizards and the tanks and evening they need.

24 de abril de 2025
Logotipo de Birmingham Reptiles

Respuesta de Birmingham Reptiles

Hi,

Thank you from all the team for your kind words and we are all glad you enjoyed your experience with us at the shop.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más