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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at Bitcade care about just as much about their customers as they do about arcades - as if the finished build wasn't perfect enough already, their design department patiently organised a set o... Ver más

Valorada con 5 estrellas sobre 5

A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way. The unit arrived pal... Ver más

Valorada con 1 estrellas sobre 5

My order arrived after 3 weeks, sadly it was missing all fixings and perspex screens (apart from the extra one I ordered to cover the joystick/button area.) Communication has been very painful,... Ver más

Valorada con 5 estrellas sobre 5

The guys at Bitcade from start to finish were amazing from sales enquiry to me messing them about with the delivery times, I couldn’t fault them. Oh and the games machine itself - a beautiful piece of... Ver más

Información sobre la empresa

  1. Sala recreativa de videojuegos

Escrito por la empresa

Launched in 2017, Bitcade is a small, devoted team based in Bristol and over the last five years we have made it our goal to produce the best custom arcades machines in the business. Set over 12,000 square foot and over 3 units we are now Europe's largest producer of custom built arcade machines, supplying machines all around the world. Creating these machines involves a lot of hard work and we’re proud to say that we do it all in house, everything from cutting the wood, printing the artwork and wiring the boards is all done by us. We want to bring players back to the golden age of gaming, but with the reliability of modern technology. Our custom made arcade cabinets, bartop machines and tables can play between 60-9000 games so you’ll never be short of choices and can play classics like Space Invaders, Pac-Man and Defender.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

323 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(323)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company

Had a great experience dealing with bitcade ordering two units. Very helpful at all levels and delivered in good time. Would recommend.

22 de septiembre de 2022
Valorada con 5 estrellas sobre 5

A Fantastic Company

I recently bought an arcade machine from this company and the whole process was faultless from beginning to end. Each time I had a query it was answered within hours, if not minutes. The cabinet arrived safely as it was very well packaged. I thoroughly recommend this company if you require a high quality full size arcade machine.

22 de agosto de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Unable to provide flatpack which meant I had to dismantle to get in the room. A little frustrating as they assemble their end but otherwise nice cabinet and experience

16 de agosto de 2022
Valorada con 4 estrellas sobre 5

Clear service

Decent purchasing experience. Only some confusion about the operation of the product on arrival as they don't come with usage guides - these need to be downloaded from the website.

9 de agosto de 2022
Valorada con 5 estrellas sobre 5

Brilliant ,given del date when ordered…

Brilliant ,given del date when ordered and met del date several texts to confirm !only slight issue was with del driver whilst very helpful when dragging trolley out from pallet was a little rough and I had to tell what it was he under impression it was a chair !so maybe a sticker on top of bubble wrap would work for drivers !the games are just as I remember them, would definitely recommend 👍

3 de agosto de 2022
Valorada con 5 estrellas sobre 5

27" star wars machine

Absolutely fantastic service from these guys, they made me a star wars arcade with all mods on I wanted and kept me informed from start to finish. Anyone who is thinking about getting one should do with confidence and use Bitcade.

2 de agosto de 2022
Valorada con 5 estrellas sobre 5

A Flawless Victory from Bitcade

Absolutely sensational product and customer service. I purchased the 24 inch Mortal Kombat minotaur cabinet. Art work and design looks stunning. The build and ease of pick up and play of the cabinet is ideal for beginners or pros. Love the machine ! Customer service was great too and delivered bang on time. Thank you Bitcade. AAA+

2 de agosto de 2022
Valorada con 5 estrellas sobre 5

27” Bitcade Arcade Machine review

Thanks Bitcade for the Arcade machine, the communication has been prompt from the 1st enquiry to the after sale questions.
I had a bad experience that didn’t work out with a alternate company, so it was such a relief to go with a professional service, the build is very sold and the finish of the machine look great. 👍

2 de agosto de 2022
Valorada con 5 estrellas sobre 5

Amazing company would highly recommend …

The most amazing company I've ever dealt with. From beginning to end nothing was too much trouble. The delivery driver was also friendly and helpful. The item received was better than I imagined, it went down a storm. I would 100%recommend this company. A special mention to Ethan who put up with so many questions thank you. One very happy family!

28 de julio de 2022
Valorada con 5 estrellas sobre 5

Amazing customer service

I just received my defender coffee table arcade game, unfortunately during transit the bottom of the cabinet was chipped. I contacted bitcade and they couldn’t do enough to put this right, resolved my issue and were fully apologetic, these things happen but customer service nowadays for most companies are appalling but Bitcade were absolutely amazing
I totally recommend anyone with any purchase with this company

25 de julio de 2022
Opinión espontánea

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