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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

In der Mail steht: "EXKLUSIV WILLKOMMEN BONUS €5,000 + 500 FREISPIELE " Was natürlich gelogen ist. Whois Abfrage ergibt: client delete prohibited Das sagt eingetlich alles Finger weg!

Valorada con 4 estrellas sobre 5

Wide Rang of games, they a lot of deposit bonuses which is a good thing and the customer service is very welcoming and helpful! I recommend this casino to everyone

Valorada con 5 estrellas sobre 5

The moment I registered, I felt this platform genuinely prioritizes user satisfaction over superficial advertisements. It was fast to sign up, the site was clean and it did not feel overwhelming or c... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Nicht in der Lage per Überweisung auszuzahlen. Zwei Überweisungen liefen ins Leere. Musste dann extra bei einem anderen Anbieter ein Konto eröffnen, damit die Auszahlung durchgeführt werden konnte.... Ver más

Información sobre la empresa

  1. Casino o apuestas online
  2. Agencia de apuestas
  3. Casino
  4. Casa de apuestas
  5. Servicio de apuestas

Escrito por la empresa

BitKingz Casino was established in 2020 and is operated by Dama N.V. under the E-gaming license No. OGL/2023/174/0082 issued by the Curaçao Gaming Control Board, attracting thousands of players with its exciting selection of slot games, live casino games, roulette, blackjack, and card games from top providers. Players appreciate fast payouts, secure crypto/classic payment methods, and 24/7 customer service. Newcomers receive generous bonuses and free spins, while loyal members take pleasure in exclusive VIP rewards, providing an unforgettable experience where every game feels like a win, just as royal family history intended.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

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Así usa esta empresa Trustpilot

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Wide Rang of games

Wide Rang of games, they a lot of deposit bonuses which is a good thing and the customer service is very welcoming and helpful! I recommend this casino to everyone

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Per SPAM beworben

In der Mail steht:
"EXKLUSIV
WILLKOMMEN BONUS
€5,000
+ 500 FREISPIELE "

Was natürlich gelogen ist.
Whois Abfrage ergibt:
client delete prohibited

Das sagt eingetlich alles
Finger weg!

4 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ich habe jahren lag in Bitkingz…

Ich habe jahren lag in Bitkingz gespielt und sehr gute Erfahrung in jeder Hinsicht gemacht. Leider wurde Casino in der Schweiz gesperrt und da ich in CH lebe musste ich darauf verzichten was ich sehr schade finde.
Würde jeder Zeit wieder spielen. Tolle Casino.

30 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received my deposit and shun away

I deposited thinking they have smooth crypto transactions and it didn’t even arrive. Mind you, it was processed. Live chat told me to wait for an email… and basically to get lost when I asked nicely to inform (one of the fake) departments to send the funds back to my adress. Do not recommend what so ever. Not a safe sire as they advertise.

9 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dont deposit at this casino

Dont deposit at this casino! You will never get it back out if you win big. They cheated me out of my withdrawal. AVOID!

13 de enero de 2026
Opinión espontánea
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Respuesta de Bitkingz

Thank you for sharing your feedback, and we’re genuinely sorry that your experience with BitKingz has led you to feel this way. We understand how upsetting it is when you believe you should be receiving a withdrawal and it doesn’t happen as expected – especially after a big win.

BitKingz does not block or “cheat” legitimate withdrawals. All payouts are processed according to our Terms & Conditions, including bonus rules, game restrictions, and mandatory security/anti-fraud checks.

For your privacy, we cannot discuss the details of your account in a public review, but we would really like to recheck your case in detail. Please contact our support team via live chat or email at support@bitkingz.com, and mention this review so we can quickly locate your account. Our risk and payments team will review what happened and provide you with a clear explanation of the decision or help to resolve any outstanding issues if possible.

We appreciate you taking the time to write this review and hope you’ll allow us the chance to look into your situation directly and try to restore some trust.

Best regards,
BitKingz Casino Team

Valorada con 5 estrellas sobre 5

Bitkingz surprised me in the best…

Bitkingz surprised me in the best possible way. From the first visit, everything was fantastic, modern and made for people. For me this has easily been a 5-star experience, and it's platform I fully enjoy coming back to.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Bitkingz

Respuesta de Bitkingz

Thank you so much for the lovely feedback – we’re thrilled to hear BitKingz pleasantly surprised you and delivers a 5-star experience you enjoy coming back to. The whole BitKingz team really appreciates your trust and support!

Kind regards,
BitKingz Support Team

Valorada con 5 estrellas sobre 5

The moment I registered

The moment I registered, I felt this platform genuinely prioritizes user satisfaction over superficial advertisements. It was fast to sign up, the site was clean and it did not feel overwhelming or confusing. The thing that really makes this casino stand out is the trust. It's instant deposits were way faster that I thought. No have to wait no have to go through the drama of checking things out over and over again just simple things that work

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Bitkingz

Thank you so much for your detailed feedback – it’s great to hear that registration, navigation, and instant deposits at BitKingz felt fast, clear, and drama-free. We really appreciate your trust in our casino 💚

Best regards,
BitKingz Casino Team

Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs – misleading bonus and terrible restrictions

Bitkingz.com is hands down one of the worst online casino experiences I’ve ever had.

They advertise a 150% “no sticky” bonus, which sounds great on paper. In reality, it’s completely misleading. I deposited 1,000 NOK and received 2,500 NOK to play with — and that’s where the disappointment began.

• Only a very limited selection of slots was available
• Live casino was blocked entirely, even when trying to play with my OWN deposited money
• I could not play all slots with my deposit, only certain restricted games
• The bonus comes with hidden rules and artificial limitations that are not clearly communicated

This casino seems designed to trap players into a narrow, controlled game selection, instead of letting them freely use their own funds. Calling this a “no sticky” bonus is extremely deceptive.

Compared to other casinos I’ve played at, Bitkingz is miles behind — worse terms, worse transparency, and a far worse user experience overall. The whole operation feels untrustworthy, poorly managed, and intentionally misleading.

In short:
– Advertising does not match reality
– “No sticky” bonus is anything but free
– Extremely limited game access
– Overall feeling of being misled

Do yourself a favor and stay far away from Bitkingz. There are plenty of casinos out there that actually respect their players and are honest about their terms.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

As soon as I joined

As soon as I joined, I had some queries regarding the verification process that needed answering, so contacted support for assistance. They quickly replied within minutes with real people instead of an automated bot or canned response. Communication was professional and easy, explaining everything without providing unnecessary details, which greatly assisted my understanding of the platform and game me greater confidence using. As I had no expectations, they took time to explain all the steps and even provided helpful tips for new players, which was unexpectedly pleasant. Their attentive support quickly won my trust; their attentive service made me more at ease than ever, prompting me to explore all available games and features with excitement and curiosity.

15 de noviembre de 2025
Opinión espontánea
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Respuesta de Bitkingz

Thanks a lot for your positive feedback! We’re happy to hear you’re enjoying your experience at BitKingz casino

Valorada con 1 estrellas sobre 5

Suggested Trustpilot reply: Thank you for your response. However, I have already contacted support more than 50 times from my registered email, and all my questions remain unanswered. My cooling-off p


Title: WARNING: Untrustworthy Casino – Avoid Bitkingz

I had my account closed suddenly despite setting a self-exclusion and cooling-off period to protect myself. Support ignored all my questions, refused to provide written confirmation of my withdrawal rights, and rejected my attempts to withdraw funds.

Bitkingz failed to follow responsible gambling practices and treated me disrespectfully. Other players, be cautious – this casino does not handle self-exclusion or withdrawals responsibly.

12 de noviembre de 2025
Opinión espontánea
Logotipo de Bitkingz

Respuesta de Bitkingz

Hello,
Thank you for speaking up about this - we’re really sorry to read that you felt unprotected and ignored, especially on such a sensitive topic as self-exclusion and withdrawals.
Responsible gambling is something we take very seriously at BitKingz. When a self-exclusion or cooling-off period is requested, it should be processed according to our Responsible Gambling Policy and prevent further play once it’s in place. The situation you describe is exactly the kind of case we want to review carefully.
Right now, we unfortunately can’t identify your account from this review alone. If you contact us at support@bitkingz.com from your registered email and share your username plus key details (when you requested self-exclusion/cooling-off, when you tried to withdraw, and copies of our previous replies), our team will:
- Go through your account history and the timeline of your responsible gambling requests.
- Check the status of your withdrawals and why they were declined.
- Send you a clear written explanation of what happened and what your options are.

Withdrawals are never blocked without specific reasons, and our support team is expected to explain those reasons clearly. If you felt that your questions were ignored, that’s not the experience we want to provide, and we’d like the opportunity to investigate it further.
Thank you again for raising this – feedback like yours helps us spot where we need to improve.

Best regards,
BitKingz Casino Team

Valorada con 1 estrellas sobre 5

So bad i dont have words too describe…

So bad i dont have words too describe it rewards are bad bonuses are caped at 50 euro even cashbsck is capped no wins wat so ever hope people realise these are crooks

12 de noviembre de 2025
Opinión espontánea
Logotipo de Bitkingz

Respuesta de Bitkingz

Hello,

Thanks for sharing your thoughts with us, and we’re truly sorry to hear that your experience at BitKingz has been so frustrating.

Our bonus and cashback offers do have certain limits and conditions, including maximum caps, and they are described in our Bonus Terms. We understand that this can feel disappointing, especially if you were expecting a different outcome, and we’d like to double-check how everything worked in your specific case.

If you contact our support team at support@bitkingz.com
and provide your registered email/username, we’ll review your account, bonuses, and recent gameplay and come back to you with a detailed explanation.

We take such comments seriously and do not intend to mislead or “trick” our players - fairness and transparency are very important to us.

Best regards,
BitKingz Casino Team

Valorada con 5 estrellas sobre 5

Bitkingz online casino's bonuses are…

Bitkingz online casino's bonuses are truly outstanding. When I joined several weeks ago, their promotions were exactly as described - including fair and clear wagering requirements that have paid out with no issues whatsoever. I used several offers right away without issue - it's refreshing finding somewhere so transparent about bonuses! Overall, Bitkingz feels trustworthy while providing real value to its players.

1 de noviembre de 2025
Opinión espontánea
Logotipo de Bitkingz

Respuesta de Bitkingz

We truly appreciate your review - it’s great to know BitKingz is delivering a good experience for you. Thank you!

Valorada con 5 estrellas sobre 5

I was very pleased to find customer…

I was very pleased to find customer support to respond immediately when I contacted them, to my complete surprise! Their agent was friendly, calm, and efficient at fixing everything immediately without repeating myself or waiting in queues; everything was clear, professional, and seamless; it's refreshing seeing a casino that treats players with dignity!

26 de octubre de 2025
Opinión espontánea
Logotipo de Bitkingz

Respuesta de Bitkingz

Thank you for the great feedback about our casino! It means a lot to the BitKingz team to see players satisfied

Valorada con 1 estrellas sobre 5

SCAM! NO WITHDRAWALS! DONT PLAY HERE!

DONT PLAY HERE! YOU WONT GET ANY MONEY! The biggest Scam Casino of all.

I played here and won big, they got all information which needed for a proper KYC.
They purposely delay the process so you wont get the money. Here is no KYC possible. They got my ID, bank statements, Passport, drivers licence, selfie with Passport, Phone Number, Adress, proof of adress, bills, and exact time of deposit with all bank statements. THEY STILL DONT GIVE YOU KYC and block you from a deposit.

ALL DETAILS ARE ALREADY FORWARDED TO MY LAWYER TO SUE these son of a bitches.

DONT PLAY HERE!

6 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a scam

What a scam, they give out free spins and max win amount after wagering is 10x so they cancelled my withdraw took money away then asked me to verify. I verified, and played with the amount they left me, i got it to over 400 cashed out again after talking to support saying go ahead and cashout. They took the money away again and gave same response that even after beating a wager you cant win any more than 10x the amount absolute scam.

12 de junio de 2025
Opinión espontánea

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