Baseball Lifestyle 101 Opiniones 188

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The clothes I ordered were very high quality! Had an issue with a missing item from my order and they responded within minutes and replaced the item, with absolutely no hassle. My son loves their clot... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My Grandson loves the designs and we have ordered about 5 sets (shorts + tee) The last order for the limited edition NERF set the sizing was not the same as the prior sets. Shorts ran larger even t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great customer service experience at BB lifestyle 101! I had missing products from my order and they made good on it and were very responsive! My kids love their stuff and will be buying more... Ver más

Valorada con 2 estrellas sobre 5

Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot... Ver más

La empresa ha respondido


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I have made 3 large purchases for my…

I have made 3 large purchases for my son and I have to say, I am very impressed with the quality and designs of each item we have. My son loves them all so much he only wants clothes from here.
They also have very prompt and great customer service. They were able to resolve a small issue we had with our last purchase.

5 de abril de 2026
Opinión espontánea
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Thank you for your support!

Valorada con 4 estrellas sobre 5

Customer service was great

Customer service was great! Able to find my order take pictures and then they corrected the error. Hope the right size comes this time!

30 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Thank you for your support and feedback! We look forward to always providing you with the best resolution!

Valorada con 5 estrellas sobre 5

10/10 Customer Service

This company has the best customer service I have come across! I made a mistake when I ordered an item for my nephew, so I sent an email hoping for anything and they responded very quickly with a great resolution! You can tell they truly care about their customers and business! 5⭐⭐⭐⭐⭐'s

31 de marzo de 2026
Opinión espontánea
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This feedback makes us happy! Thank you for your support!

Valorada con 5 estrellas sobre 5

I was easily able to resolve my issue

I was easily able to resolve my issue. I called and spoke to someone and she took care of everything!

30 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

We look forward to providing the best customer service no matter the issue. If you ever need assistance please do not hesitate to reach out. Thank you for your support!

Valorada con 5 estrellas sobre 5

We absolutely LOVE this brand

We absolutely LOVE this brand! The quality is amazing, customer service is even better, and the clothes make my son feel like a pro baseball player!

28 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Thank you for your support! It it more than just a brand, its a lifestyle!

Valorada con 2 estrellas sobre 5

Two stars because for one the customer…

Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot of what was happening and no response from them. So I kept the two shirts (too large for my son)since now I’ve missed the 30 day period and they don’t return emails.My other reason for a two star is because their shorts are so expensive for being 100% plastic (polyester). Toxic fabric. If you are charging $45-$60 a pair of shorts, use cotton and spandex or eco friendly fabrics

26 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Hello, Id like to start by saying that we apologize for this issue you are experiencing. I am not sure how you have not been responded to as we clear our inbox daily. Please note that we also have a phone service where you can reach us M-F 10am-4pm. If your issue is still unresolved, please email us at info@bl101.com and in the subject heading write ATTENTION to KRISTIN/BRENNAN and we will get this fixed ASAP! Thank you!

Valorada con 5 estrellas sobre 5

I was having difficulties applying discount code

I was having difficulties applying my discount code. I worked with Thalia in the chat and she was amazing! She went above and beyond to personalize the experience and make sure I got what I wanted and was able to use my code. A++ for customer service!

27 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Thalia is awesome! I will make sure to share your feedback with her! Thank you for your support, we appreciate you!

Valorada con 5 estrellas sobre 5

Order Issue Resolved Immediately

There was a mistake on our order and customer service was OUTSTANDING! They got back to me right away and the issue was resolved within an hour. The shorts we did receive are amazing and my kiddos are so excited to wear them to school!

26 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Thank you for allowing us to resolve this issue for you. We stand behind the efficiency of our customer service team and we look forward to always being available to assist. We appreciate your support!

Valorada con 2 estrellas sobre 5

Misleading listings

We’ve ordered from Baseball Lifestyle 101 before and always loved the quality of their clothes. The items are a bit pricey, but until now we felt they were worth it. Unfortunately, our most recent order was really disappointing.

My mom ordered hats that were not labeled as adult sized, assuming (reasonably) that they were youth hats, especially since their website also has hats specifically labeled “Youth” and others labeled “Adult.” They also have hats not labeled, so we assumed that they were youth. However, the hats we received were clearly adult sized. When we reached out to customer service, they told us all hats on their site are adult, which simply isn’t what their website indicates. Yes I have a photo for proof.

To make things worse, they wanted to charge $6.99 to process a return to our credit card, even though the confusion stemmed from their unclear product descriptions. The box also arrived pretty beat up, though thankfully the items weren’t damaged.

This experience has really soured our opinion of the brand. We loved their products before, but with misleading listings, unclear sizing, and unhelpful customer service, it’s hard to justify ordering again.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Hello, Brittani, we apologize to hear that you are experiencing these issue. Thank you bringing them to my attention. If you reach out and email us with the subject heading "Attention To Kristin/Brennan" we will gladly take a look at this and do our best to provide you with further resolution. I look forward to working with you. Thank you!

Valorada con 5 estrellas sobre 5

Great customer service.

My order was missing an item. I asked if they could ship it asap as it was for an Easter basket. The item was ship out with a couple of hours!

18 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

We thrive to provide this type of service for all issues and truly appreciate your trust and support! Thank you!

Valorada con 5 estrellas sobre 5

First time order...

This was the first time I have ordered. The order ordering process was very easy. I made a mistake on the sizing and reached out to the customer service chat. I got Thalia. She explained that she was unable to go in and change it, however; I could go in and cancel the order, hit buy again and then change the size. It was very simple. However, since I used a code I was unable to use it again. She again was happy to help and gave me a good code to use in it's place. VERY helpful and VERY polite. I will continue to order as customer service is very important.

20 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

This is exciting feedback! Every customer matters and we are happy to assist and appreciate your support! Thank you!

Valorada con 5 estrellas sobre 5

I had a package go missing in the mail

I had a package go missing in the mail. when i emailed they responded they would check into it. a review survey came and I asked if their was a resolution before i reviewed. I got an immediate response and they have officially put in the mail a new order and i got a confirmation. The responses were quick and easy. Makes me confident i will continue to order from this company.

14 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

We appreciate this feedback and value you as a customer. Thank you for trusting our customer service to make it right and if you ever need anything please do not hesitate to reach out!

Valorada con 5 estrellas sobre 5

Amazing experience with the team over…

Amazing experience with the team over at BLS101. They always go above and beyond to make sure their customers are happy! My son is obsessed with there gear! Thank you again!

15 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

The support of you and your son are what makes all of this possible. Thank you and we look forward to always providing the best experiences.

Valorada con 5 estrellas sobre 5

First Time Customer

This was my first time ordering from Baseball Lifestyle 101, and I was incredibly impressed with their customer service. After measuring the items I bought for my child, I received the order and realized they were too big. They allowed me to exchange what I could, but one item was final sale. I reached out to the company to see if they could make an exception, explained the situation, and they were more than accommodating.

They let me keep the larger size so my child can grow into it, and they even sent me a smaller size free of charge so they could start wearing it right away. Their kindness and willingness to help truly went above and beyond. They were very prompt, responsive, and customer‑focused throughout the entire transaction. Additionally, their products are extremely well made — absolutely worth the price!

I highly recommend this company and will definitely be ordering from them again. Looking forward to all the fun future designs!

10 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

We truly appreciate each customer and we thrive to provide the best possible service to all supporter of our brand! Thank your for your support and feedback. We look forward to ALWAYS providing you with the assistance and brand standard you desire!

Valorada con 5 estrellas sobre 5

The best customer service!

The best customer service! They answer emails within one day and always resolve issues. Their products last through many washings. My grandsons love their products!

9 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

This feedback makes us happy here at BL101. We appreciate your support and look forward to keep providing you with the best service and product. Thank you!

Valorada con 5 estrellas sobre 5

My grandson loves Baseball Lifestyle!!

My grandson loves Baseball Lifestyle. Quality of clothing is amazing… great customer service. We look forward to every new drop!

9 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

We love the support and love for our brand! None of this is possible without great customers like you guys. Thank you!

Valorada con 5 estrellas sobre 5

Great clothing

The app is really great and the clothing has such good quality my my two sons really love it.

8 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

Thank you for the support in our brand! I agree that the app is very user friendly and offers an easy way to shop our products!

Valorada con 5 estrellas sobre 5

When paying for my order through my…

When paying for my order through my credit account, the name for delivery was not updated; thus, my order had the wrong delivery name on it. I contacted Baseball Lifestyle, and even though they did not make the mistake, they quickly and efficiently corrected the name issue before shipping!

6 de marzo de 2026
Opinión espontánea
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Respuesta de Baseball Lifestyle 101

We will always do our best to handle all issues and provide the best solution as promptly as possible. Thank you for your support!

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