An extremely friendly and knowledgeable place. A smaller store but this means a much more personal approach, they have a mix of new English and Japanese, singles, bulk and graded. They have stock for... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Regular eBay live viewer/buyer for Pokastore. The cards they have are excellent and you always see ones you didn’t know existed. On the stream you get to see condition and the pricing is always fair a... Ver más
I have visited the shop and purchased via the eBay live streaming, I have had a great experience every time. The shop is a beautiful location and has good stock of Pokemon products and the staff were... Ver más
Overall, the experience was fine, but the identity check on purchase (because I wanted the delivery to my work place) was odd. Also, might I suggest you use Shop's additional anti-fraud features to do... Ver más
4,7
Excelente
183 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
Great little shop who care about the…
Great little shop who care about the hobby and their customers. Five stars all day ⭐️ Thank you for being awesome!
28 de mayo de 2025
Great Packaging and super quick delivery
21 de mayo de 2025
Fast delivery and really well packaged…
Fast delivery and really well packaged plus they use royal mail which I prefer very reliable.
30 de abril de 2025
Order despatched really promptly
Order despatched really promptly
Very responsive and understanding when call was made to discuss the urgency of the order
Excellent supplier
10 de abril de 2025
Everything was amazing and came with…
Everything was amazing and came with stuff of my favorite pokemon which made it feel more personalised
7 de abril de 2025
Well packaged and delivered swiftly.
31 de marzo de 2025
Cancelled my Preorder
I preordered a couple boxes many months ago and money had been taken from my account and on hold since.
They originally experienced delivery delays which I accepted, they reduced my order from 2 boxes to 1 which I replied to say I was okay with. They then canceled my order with no apology or justification. Altogether a terrible experience.
21 de marzo de 2025
Opinión espontánea
Respuesta de Blackmillcollectables
Sorry that you had a bad experience with the fulfillment of the prismatic surprise box. We had originally been allocated a lot more than we ended up getting.
We did first have a limit of 2 per customer; however, we then had to correct this to 1 per customer once we were told about our allocation cut. As we were selling the product at RRP and not the inflated price, this then took orders for 2 below the £30 free shipping threshold. Due to this, we needed confirmation from customers that they were happy for us to either add a £2.99 shipping fee or take another item to make the order back up to £30.
We understand that you had sent a reply confirming that you would be happy with paying the extra shipping; however, we never actually received this, as we showed in the email trail. As we were under the impression you hadn't replied, we sent a follow-up email asking you to confirm what you would like to do, or we would cancel your order after 24 hours.
As you then did not reply to that email after 24 hours, we cancelled your order for the box and sent a full refund. We wish we could have fulfilled the order for you, but sadly we were put in this position due to low allocations on this line and then a technical issue causing us to never receive 1 of your emails.
Amazing pulls good website
17 de marzo de 2025
Great selection of card it’s now my go…
Great selection of card it’s now my go to place for Pokemon cards all real cards very happy with this service
4 de marzo de 2025
Exceptional
Pokastore has always been brilliant with their products and have brought great happiness to myself and especially my younger brother. I recently ordered a Mystery box and the volume and value of it was exceptional. The customer service is also 11 out of 10.
2 de marzo de 2025
Super speedy delivery no issues perfect
24 de febrero de 2025
Amazing mystery box
Amazing mystery box. I didn’t know what to order because of how great the stock is. So the mystery box was perfect for me. Will be back for more!
17 de febrero de 2025
Brilliant
This company is absolutely amazing!!! I used to shop on other sites like total cards and chaos cards but after experiences with stock I found pokastore!! They have never let me down fulfilling my orders, they are always friendly when you have a question that needs answering,and the 10 percent deposit you can make on a pre order is fantastic and helps me spread the cost. This company is my go to place for Pokémon now, the packaging is also great never had a damaged item, and I love the pokastore tape they use!
22 de febrero de 2025
Opinión espontánea
Nice little store
A nice little local store with great communication and a nice pair running it :)
30 de enero de 2025
Brilliant service
Brilliant service. Communication from start to finish and cards came the day after i ordered them.
30 de enero de 2025
Everything was exactly as described and…
Everything was exactly as described and really fast delivery
24 de enero de 2025
Great service and amazing £250 mystery…
Great service and amazing £250 mystery box, had surging sparks booster box which made the entire value way over 250!
7 de enero de 2025
Cards arrived in good time
Cards arrived in good time , packageing could have been better as they weren’t very protected ( sleeves then bound back to back to a cardboard sheet ) and some form of plastic shell / slab would be a great addition
14 de enero de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.