I don't normally write reviews but Vincent from Blinds on the Net was incredibly helpful. I originally had an issue with one of my blinds and he went out of his way to find out what happened and had... Ver más
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Consulta las opiniones de los clientes
Have had multiple great experiences with Blinds on the Net. Product is high quality and reasonably priced. We have used both the sheer and blockout roller blinds. Great products. We have also had im... Ver más
I got the Honey cell Block out blinds for the Master bedroom and they are fantastic! Followed the measurement guide exactly and got a perfect fit and are easy to install with a drill, screwdriver... Ver más
I've ordered block-out roller blinds from Blinds on the Net a few times over the years and the quality has always been excellent. The blinds are labelled as ordered and packed securely so they arrive... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Blinds on the Net was founded in 2004 to make life easy and cost effective for the end consumer. We offer a FREE sample service of all fabrics available so you know exactly what you will get. This allows you to buy with confidence. We ship Australia wide so can even get to all the remote areas that struggle to get window furnishings. We have sold more than 60 000 blinds online so know a thing or two about what you need! Give us a call on 1300 852 912 or email sales@blindsonthenet.com.au. In 2008 we saw a growing need for a more cost effective range of Ready made and Custom Made Curtains and thus, www.curtainsonthenet.com.au was born! We offer the same great sample service and a ready made and custom made service that cant be beat!
Blinds on the Net
Escrito por la empresa
- The best discount blinds on the internet
- Want to buy blinds online with cheap prices? With great low prices, 10 years outstanding service online, 3 years warranty and free samples Australia Wide*. Blinds On The Net offers the best discount blinds you can find on the internet.
- Free Samples Australia Wide
- At Blinds on the Net, you can try before you buy! Our free samples are posted quickly but are sent by standard mail. They may take up to a week depending on your location. If you want to speed up this process we offer an EXPRESS POST shipping option from just $9.
- 3 Year Warranty
- Blinds on the Net will warranty fabrics, workmanship and hardware for 3 years from date of invoice.
Free Fabric Samples For Your Blinds
Free samples - sent next day guaranteed!
Not 100% positive the fabric you chose for your blinds will suit your home? Don't risk wasting your money and order a free fabric sample today. We guarantee your samples will be sent to you next day.
Información de contacto
Unit 49/ 159 Arthur Street, 2140, Homebush West, Australia
- 1300 852 912
- https://www.blindsonthenet.com.au
- blindsonthenet.com.au
4,6
Excelente
854 opiniones
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great blinds
great blinds, easy to order and install. There was a slight problem with the order, but their after sales service was great and got it fixed up.
28 de junio de 2023
Service and price
23 de junio de 2023
Easily recommend these guys
Easily recommend these guys! Ordering was simple, all blinds came very quickly and the end product looks fantastic. Have used BOTN on 3 occasions now and all have been on point.
19 de septiembre de 2023
Opinión espontánea
Respuesta de Blinds on the Net
Wow - thanks for the absolute stellar review and ongoing support. We really appreciate you sharing your experience with the broader community. We hope you enjoy your blinds for years to come.
Easy to order blinds
Easy to order blinds, great customers services and speedy delivery
7 de junio de 2023
Respuesta de Blinds on the Net
We are so pleased you had a great experience with us. Thank you for taking the time to write this review, it is appreciated greatly!
Blinds arrived quickly are well made…
Blinds arrived quickly are well made and Vincent was super helpful to... Would buy again
8 de mayo de 2023
Respuesta de Blinds on the Net
We are so pleased that you had a great experience with us and that Vincent could help you with everything you needed. We hope you enjoy your blinds for years to come! Thanks for taking the time to write this review, we really appreciate it.
Great Experience
Great quality. Customer service was very good. Received a call to double check dimensions. The only thing that would improve the experience would be to have install instructions included. Pictures were provided which was great but had do a bit of online searching to find details on winding to get the correct tension for the specific height of the blind. Will definitely be purchasing more.
30 de abril de 2023
Respuesta de Blinds on the Net
Thanks for the feedback Kelsey. We have actually been developing newand improved installation instructions for all of our products that will be released in just a few short weeks. So next time you order with us, we believe the experience will be a full 5 stars! We hope you enjoy your blinds!
Great customer service
Great customer service, regular communication with me regarding my fabric choices.
22 de abril de 2023
Respuesta de Blinds on the Net
Thanks for the fabulous review. We are so pleased you are happy with our customer service - we try our best :)
Overall a very poor experience.
Overall a very poor experience.
Delivery of the blinds was significantly delayed without communication until I emailed to query.
The courier used were uncontactable after nearly an hour on hold, BOTN bafflingly use them despite almost exclusively negative reviews associated with them when I looked them up. When the blinds arrived they were incorrect and not what I ordered.
In fairness, replacements were offered on submission of photos but again the 2nd set dispatched took longer than promised and communication was only offered when instigated by me.
All in all, it took 7 weeks from purchase to get a product described on their website as ‘3-5 business days’. Was offered a 10% discount against a future purchase as recompense which was not remotely adequate. Will not use again.
N.B. Have gave a 2nd star as replacement was not contested and blame accepted promptly.
7 de julio de 2023
Opinión espontánea
Respuesta de Blinds on the Net
Thank you for taking the time to provide us with your feedback Stuart. We sincerely apologise for the series of events that led to an extended delay in fulfilling your order. We understand that this experience has been extremely disappointing for you, and we want to assure you that we take your concerns seriously.
While we strive to maintain a high level of customer satisfaction, we acknowledge that we fell short in your case. The vast majority of our reviews are indeed 5-star ratings, which reflect our commitment to delivering quality products and excellent service. However, we recognise that we let you down and this particular incident has tarnished your perception of our company.
We have conducted an internal review with our entire team to identify areas for improvement following the events surrounding your delayed order. We have thoroughly analysed each step of the process that contributed to the delay and have implemented measures to prevent similar issues from occurring in the future. It really was series of unfortunate events that if occurred separately would not have had nearly the same impact on your order but add them all together and it resulted in a very poor customer experience and a long extended delay. We are 100% committed to learning from this and ensuring that it does not happen again.
We want to express our deepest apologies for the negative impact this has had on your overall customer experience. We understand that the accumulation of these unfortunate events amplified the frustration and disappointment you felt. Please know that your feedback has been invaluable in helping us address our shortcomings and enhance our service.
We genuinely appreciate your patience and understanding throughout. We would love the opportunity to show you that your experience was an exception and not the norm, so we hope you do take up our offer of a discount some time in the future. Thank you again for sharing your experience.
I am a DIY installer and it actually worked!!
I am a DIY installer. The blind was exactly as described, and delivery time as estimated. The motor had good instructions. I could not find instructions on the website for the particiular model I was installing, but my queries were answered promptly on the phone. I would recommend this company and definately use them again.
28 de marzo de 2023
Great value for money!
2x purchase made by us. Great value for money, quality and excellent delivery! Brilliant company!
27 de marzo de 2023
Excellent product, but delays with missing parts
The product in the end was excellent quality, but twice they sent us the wrong product or missing parts. We would still use them again.
They were very good about making sure we had all the right parts after sending the wrong ones, but it did delay our project by about 2 months with the back and forth.
18 de marzo de 2023
Excellent customer service
Excellent customer service. Vincent was brilliant. My blinds are beautiful and very well made super happy
7 de junio de 2023
Opinión espontánea
excellent service as usual and no…
excellent service as usual and no issues with the product, fits perfectly, will use again when fixing up the next room.
19 de febrero de 2023
Respuesta de Blinds on the Net
Thanks for the fantastic review! We appreciate you taking the time to tell people about our products and services. As a local family business, this type of recommendation is a wonderful support. We hope you enjoy your blinds!
This company is extremely trustworthy…
This company is extremely trustworthy and easy to deal with. The results were exceptional
8 de febrero de 2023
Very responsive and helpful
Very responsive and helpful! Competitive pricing for custom blinds.
Super impressed as I was skeptical with the website seeming so budget, I was worried the quality might not be good. But I was happy to be proved wrong!!!
29 de enero de 2023
Respuesta de Blinds on the Net
Thanks for the great review Katy. You are so right when you say our website does not reflect our quality of product and service. We are currently working very hard at developing a brand new site and can't wait for you and all of our customers to see it!!!
Very satisfied customer
From choosing the design to putting the blind in situe the process is seamless. I have not been disappointed by any aspect and the quality and service has been amazing.
9 de enero de 2023
Respuesta de Blinds on the Net
Thanks Laura for your stellar review, it is greatly appreciated. We are so pleased you are happy with our service and product and hope you enjoy your new blinds for years to come. There is nothing like a new set of window furnishings to freshen up a room.
All materials not in kit
All materials not in kit, you had delivered parts I needed and they were there wrong ones. Rang up got the right parts ordered and still a week later no parts delivered. Rang have to wait an almost another week for parts, u sure why it’s going to take two week to get pets here. Have been clear that I needed parts as I’m renting my house out and didn’t want to be fitting awning when people will be here but have no chance now. Just a little disappointed in service. Cheers
26 de enero de 2023
Awning good, instructions average
Outdoor automatic awnings are good, but instructions are average.
Firstly, the Word document was formatted for US letter, rather than the usual A4, and there were warnings about the margins being too small. Strange! Some of the instructions for measuring were, for me, rather confusing. In hindsight, a simpler explanation could have been given. And there was more. I did a better job on the second blind than the first.
29 de diciembre de 2022
Respuesta de Blinds on the Net
Thank you for your review Leon. We apologise for the incorrect information that was posted on our website regarding the installation manual for Auto Spring Awnings. We understand that this may have caused confusion and inconvenience for you.
We want to assure you that we take this matter seriously and have taken steps to correct the error and prevent similar mistakes from happening in the future. The correct installation manual is now available on our website as an easily digestible pdf document. We apologise for any inconvenience this may have caused.
If you have any issues in future with measuring or installing your blinds, please don't hesitate to reach out. We also have a one-on-one online video consultation service, whereby one of our experts can walk you through the process step by step.
Thank you and we hope that you enjoy your new awnings for years to come.
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