Blinds To Go - CHELSEAOpiniones 

30
TrustScore: 4 sobre 5

4,1

116 7TH AVENUE, 10011 NEW YORK, NY, US


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Had wall to wall & floor to ceiling curtains installed. As well as a custom roller shade in another room. The install was excellent. The installer was a seasoned professional who added things not no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience with Blinds to Go. Our sales associate, Brayella, was very patient with our detailed needs, including answering many questions related to our whole house project and also acc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales representative Marie Raposa was very familiar with the product lines and helped me zero in on the right models for my apartment. Jorge came to measure the windows before they were made. He was p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I couldn’t be more satisfied with your service. Your installer Vladimir was excellent. Your sales person Caesar couldn’t have been more helpful. The verticals I purchased are great looking. I will... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. Tienda de persianas
  3. Tienda de cortinas
  4. Tienda de decoración e interiorismo
  5. Diseñador de interiores

Escrito por la empresa

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Información de contacto

  • 116 7TH AVENUE, 10011, NEW YORK, NY, Estados Unidos

  • 2123241656

4,1

Muy bueno

TrustScore: 4 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(30)

2586 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience

Great product, extremely professional and polite installers!

1 de julio de 2026
Logotipo de Blinds To Go - CHELSEA

Respuesta de Blinds To Go - CHELSEA

Thank you for the wonderful review, Theo!

Valorada con 5 estrellas sobre 5

Prompt service and communication of…

Prompt service and communication of appointments.
measurement and installation all done within the time frame including clean up. Very respectful service

11 de junio de 2026
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Respuesta de Blinds To Go - CHELSEA

Hello Julia,
Thank you, Julia! We’re happy everything went smoothly and that you received the service you deserve. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

Personalized Assistance

Luka, our personal consultant, was very helpfully in selecting the right shades and facilitated in the installation. He gave us his personal cell phone number that he responded to even on — what was unbeknownst to me — his day off.

11 de mayo de 2026
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Respuesta de Blinds To Go - CHELSEA

Hi Bob, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you.

Valorada con 5 estrellas sobre 5

The stuff is very friendly

The stuff is very friendly, it was easy to choose type of shades with the help of Nicole and Maria. Measurement and installation went very smoothly also. I recommend this business if you are looking for the new shades:)

30 de mayo de 2026
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Respuesta de Blinds To Go - CHELSEA

This is fantastic to hear, Elena! Thank you for the great recommendation!!

Valorada con 5 estrellas sobre 5

We had a great experience with Blinds…

We had a great experience with Blinds to Go. Our sales associate, Brayella, was very patient with our detailed needs, including answering many questions related to our whole house project and also accommodating our schedule design change decisions along the away. We had a combination of roman shades, roller shades, and cafe shutters. Our installer Justin was great too!

15 de mayo de 2026
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Respuesta de Blinds To Go - CHELSEA

Hi Lee, Thank you for sharing your positive experience with Blinds To Go. We're glad to hear that Brayella provided the support you needed for your project and that Justin improved your experience with the installation of your shades. We aim to deliver excellent customer service and quality products, and your kind words validate our efforts. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

I couldn’t be more satisfied with your…

I couldn’t be more satisfied with your service. Your installer Vladimir was excellent. Your sales person Caesar couldn’t have been more helpful. The verticals I purchased are great looking. I will gladly recommend your store. This was a very good experience. Thank You. Deby Zum

15 de mayo de 2026
Logotipo de Blinds To Go - CHELSEA

Respuesta de Blinds To Go - CHELSEA

Hi Deby, Thank you for your feedback! We're pleased to hear you had a positive experience with our service and that Vladimir and Caesar assisted you effectively. Our goal is always to provide the best experience, and we appreciate knowing yours was no different. Thanks again, and we look forward to seeing you soon.

Valorada con 5 estrellas sobre 5

The personnel

The personnel, store telephone and installer were all top notch

13 de mayo de 2026
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Respuesta de Blinds To Go - CHELSEA

This is wonderful to hear, Rickie! Thank you for the fantastic review!

Valorada con 5 estrellas sobre 5

The installer came back today because I…

The installer came back today because I felt the blinds could have been hung a little bit higher. He was as courteous as the first time he came, explained his previous choice, re-hung them and did a great job! He works in Brooklyn but I ordered them in Chelsea as it was more convenient. They were also very helpful.

12 de mayo de 2026
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Respuesta de Blinds To Go - CHELSEA

Hi Robin,

Thank you for your kind review! We’re so glad the installer was able to make the adjustment and that you had a great experience with both our installer and Chelsea team. That’s exactly the kind of service we aim to provide, and we truly appreciate your support!

Blinds To Go

Valorada con 4 estrellas sobre 5

Had wall to wall & floor to ceiling…

Had wall to wall & floor to ceiling curtains installed. As well as a custom roller shade in another room. The install was excellent. The installer was a seasoned professional who added things not normally used in a regular installation.
The final cost was very expensive, much more than a budget friendly Blinds to Go purports to be. Expect to spend thousands. However, I am very happy with the outcome.

15 de diciembre de 2025
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Respuesta de Blinds To Go - CHELSEA

Thank you for the review, JohnPaul! Is there anything else we could have done to help make your experience any better? Custom drapery can get pricey when dealing with large sizes but will always stand behind our product and help with anything you may need! Thank you again!

Valorada con 4 estrellas sobre 5

Work with Brayella for the best experience!

Brayella, my sales associate, went ABOVE AND BEYOND for me! My project took a long time and she stuck with me every step of the way. Every time I went into the showroom there was new or conflicting info about something specific I wanted to do and she made sure to get the right information to me even if she had to call other stores, installers, etc. She even Facetimed my designer sister with me several times to make sure we were all on the same page.

The rest of the staff seemed confused as to what the details were we had worked out and sometimes called and told me I couldn't do what we had all just discussed in the showroom, which made me nervous. I caught a measurement error that was 8" off and a manager told me I shouldn't be looking at measurements and the system automatically adjusts so it was correct. Once I pointed out that it was 8" off (not a small amount) she told me it was good I caught it. Not the best way to deal with a customer on the manager's part.

Brayella again went above and beyond and made sure my measurements were redone correctly and redid all of my paperwork. She went over all of it in detail with me before the final order and install.

The installer, Vlad, was fantastic! He also went above and beyond for me. He was very professional and very experienced and showed me how all of the motorization works.

2 de abril de 2026
Opinión espontánea
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Respuesta de Blinds To Go - CHELSEA

Thank you so much for taking the time to share your detailed feedback with us. We are thrilled to hear about your positive experience with Brayella and Vlad. It's wonderful to know that Brayella's dedication and attention to detail made such a significant impact on your project. We are proud to have team members like her who are committed to providing exceptional service.

We also appreciate your feedback regarding the challenges you faced with the rest of the staff and the measurement issue. Your insights are invaluable and will help us improve our processes and training to ensure a smoother experience for all our customers in the future.

Thank you once again for your review and for choosing Blinds To Go. We hope to have the opportunity to serve you again and provide an even better experience.

Valorada con 5 estrellas sobre 5

Sales consultant Brayella is fabulous!

Sales consultant, Brayella, was amazing. Brayella understood my custom drapery needs from the beginning. I went to B2G because I had previously been working with a high-end shop that just couldn't grasp what I wanted. Brayella made it happen. The person who measured did not do so, correctly, but Brayella was able to rectify the problem. Also, installer Randy, was fabulous, too. Efficient, neat, great job installing and cleaning up. The selection at B2G rivals any other shop you'd consider going to. Quality of product is top notch. They've come a long way over the years. Ask for Brayella in the Chelsea location!

6 de febrero de 2026
Opinión espontánea
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Respuesta de Blinds To Go - CHELSEA

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Blinds To Go and that Brayella was able to meet your custom drapery needs so effectively. It's fantastic to know that she could resolve the measurement issue and that Randy impressed you with his installation skills.

We are proud of our team's dedication to providing exceptional service and high-quality products, and your kind words affirm the hard work they put in every day. We will be sure to pass along your compliments to both Brayella and Randy.

Your recommendation means a lot to us, and we are delighted to have earned your trust. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Blinds To Go in Chelsea, NYC is a welcoming store and has customer friendly staff

Sales representative Marie Raposa was very familiar with the product lines and helped me zero in on the right models for my apartment. Jorge came to measure the windows before they were made. He was punctual and polite. Adriano called ahead, arrived on time, installed the blinds, and then taught me how to use the remote. All three have excellent people skills and friendly personalities. Blinds to Go has both the product and the staff!!

2 de abril de 2026
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Respuesta de Blinds To Go - CHELSEA

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that our team provided you with exceptional service and that you are satisfied with your new blinds. Our team takes great pride in ensuring our customers receive knowledgeable and friendly assistance, and it's rewarding to know we met your expectations.

Your feedback is incredibly valuable to us, and we are delighted that our products and staff have made a positive impression. If you have any further questions or need assistance in the future, please don't hesitate to reach out.


Valorada con 1 estrellas sobre 5

Install was fine

Install was fine. However the blind broke within a day of installation. The rod that closes the slats came off. This is what I paid over 1k for? For something to break within a day and with almost no usage?? Outrageous. I should get a refund for that shade which cost about $600. Sure free repairs but now I have to destroy a half a work day to wait in. Zero stars for the product. This is a scam.

28 de marzo de 2026
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Respuesta de Blinds To Go - CHELSEA

Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced with your recent purchase. It's disappointing to hear that the blind did not meet your expectations and that it broke so soon after installation.
We understand how frustrating it must be to deal with this issue, especially considering the investment you made. Our team is committed to ensuring that our products meet high-quality standards, and it's clear that we fell short in this instance.
Please know that we are here to assist you in resolving this matter. Our customer service team will reach out to you shortly to discuss the next steps and arrange a convenient time for the necessary repairs. We appreciate your patience and understanding as we work to make this right.

Valorada con 1 estrellas sobre 5

One of three shades does not work

One of three shades does not work. I am promised repair or replacement, but not yet able to schedule.

14 de marzo de 2026
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Respuesta de Blinds To Go - CHELSEA

Hi Wendy, Thank you for your feedback. We apologize for the issue with your shade and the difficulty in scheduling a repair or replacement. We contacted the store and spoke with Nicole, who informed us that she was able to speak with you and schedule the service call for April 17. Could you please update your review unless there are any other pending issues? We are here to help!

Valorada con 5 estrellas sobre 5

i’m in loveeee

I’ve never bought custom blinds but I find myself with a lot of money after the death of my husband and I’d been on a bit of a spending spree. I was suggested this shop from my friend who is also a customer and she suggested Maria cause she helped her with her purchase and i had no idea what i what i was doing. Long story short, Maria was so great to work with and I love my solar shades. It was fairly quick considering what it is. For anyone considering buying, i can’t recommend maria enough. she was a great deal of help to me and worked with me (and my house pics) to come up with the perfect blinds.

3 de febrero de 2026
Opinión espontánea
Logotipo de Blinds To Go - CHELSEA

Respuesta de Blinds To Go - CHELSEA

We appreciate you sharing your experience. We're so glad to hear that you are happy with your solar shades and that Maria was able to assist you during your purchase. Thank you for your recommendation!

Valorada con 5 estrellas sobre 5

Maria was very helpful me through the…

Maria was very helpful me through the whole process. Even though there was a factory defect with the bar at the bottom of the shades, and initially I was extremely frustrated, Maria helped resolve the issue right away communicated effectively and upgraded the shade to a more stable metal bar. Thank you Maria owners of the company should be extremely happy to have an employee like you

28 de febrero de 2026
Opinión espontánea
Logotipo de Blinds To Go - CHELSEA

Respuesta de Blinds To Go - CHELSEA

We're happy to hear that the issue with the shade was resolved quickly and effectively. We appreciate your positive feedback and are glad you are satisfied with the upgraded product. Thank you for taking the time to share your experience!

Valorada con 5 estrellas sobre 5

Expert sales staff & installer

Expert sales staff: friendly, knowledgeable, detail-oriented. Expert installation. Friendly, fast, competent. Went the extra mile. The result: fantastic blinds and curtains at an excellent price!

26 de febrero de 2026
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Respuesta de Blinds To Go - CHELSEA

We're happy to hear this, thank you for your review!

Valorada con 5 estrellas sobre 5

Best customer service

Staff is really helpful and attentive

26 de febrero de 2026
Opinión espontánea
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Respuesta de Blinds To Go - CHELSEA

We appreciate you letting us know that our staff is helpful and attentive; thank you for your review!

Valorada con 4 estrellas sobre 5

I’ve just written my comments in the…

I’ve just written my comments in the overall review from “How was your experience? ” email sent to be after my installation yesterday Feb 5.
Perhaps you can get that email to see my comments, as they are the same comments

4 de febrero de 2026
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Respuesta de Blinds To Go - CHELSEA

Hi Joann, We appreciate you sharing your thoughts with us.

Valorada con 1 estrellas sobre 5

The installation is awful

The installation is awful. I will eventually replace it but not with Blinds 2 Go

19 de diciembre de 2025
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Respuesta de Blinds To Go - CHELSEA

Hi Kathy,

Thank you so much for taking the time to talk with me today and for being open about your experience. I completely understand how disappointing this has been, and I truly appreciate you giving us the opportunity to make it right.

As mentioned, I’ll be following up personally after your appointment to ensure everything is addressed properly and that the installation is corrected the way it should have been from the start. Getting this right for you is a priority, and I want to make sure you’re taken care of every step of the way.

Thank you again for your time and patience we’re committed to turning this around for you.

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