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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Dr. prescribed a new medication that my insurance wouldn't cover. When I told him about the situation, he sent the prescription to Blinkrx, which filled and shipped it to me without a problem for f... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The drops are excellent if I'm indoors only once I go outside I'm back to not being able to see clearly as though I never had drops in my eyes. So unless I"m a Vampire????

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Communications early on regarding shipment of the eye drops via text messages and emails were very helpful since I'm concerned about exposure to heat. I was impressed with the care in the packaging of... Ver más

La empresa ha respondido


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 44% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

This company takes advantage of women…

This company takes advantage of women looking to get medications their Dr. does not assist with. I ordered a medication to help with menopause and was charged 298 instead of the advertised price of 99. When contacted they said I could not pay the advertised price because my insurance rejected it. It should not be advertised as 99 out of pocket when you cannot pay out of pocket when you have insurance that rejects the claim. Very deceptive advertising and they will not refund. This just adds to an increasingly stressful situation.

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Responsive

BlinkRX responded before I even left my optomotrist's office. I received the drops within 2 days.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lowest cost possible and very VERY…

Lowest cost possible and very VERY quick service.

25 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 1 estrellas sobre 5

REPRESENTATIVE ONLY KNEW HOW TO READ SCRIPT

Representative kept on reading script and had no idea how to handle issue. Did not take ownership of issue even though he acknowledged it was an error by Blink. If the representative had knowledge of the Blink ordering and shipping process they would have known that the customer had the option of paying a small up charge for two day shipment. Unfortunately he had no idea which caused unnecessary upset on my part. There are many more details to this situation which demonstrate the inadequacy of Blinks processes however I am not going to take any more of my time to explain.

9 de abril de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Valorada con 1 estrellas sobre 5

cant sign in to account

cant sign in to account, fear will be charged for next refill

9 de abril de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Valorada con 3 estrellas sobre 5

The drops are excellent if I'm indoors…

The drops are excellent if I'm indoors only once I go outside I'm back to not being able to see clearly as though I never had drops in my eyes. So unless I"m a Vampire????

23 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 1 estrellas sobre 5

Frustrating Experience with BlinkRx

My first experience was not great at all! First off, there was quite a bit of miscommunication between my doctor at, my health insurance, and BlinkRx. My doctor stated that I had three options for my eye drops, a 40-day supply, a 90-day supply, or a 120-day supply, and there was a cost provided for each of these options. When I contacted BlinkRx, I requested the 120-day supply and was told that the insurance only approved the 90-day supply and so I then requested a 90-day supply, but was told that my doctor had only submitted a subscription for the 40-day supply and that I would need to contact her to send a new prescription for the 90-day supply. On 3/18/26, I received a text message from BlinkRx that my prescription price had been updated and so I logged into the website and saw that there was a 120-day supply available for $79.00 and so I selected that option and paid for it online, thinking that the insurance must have approved of the 120-day supply after all, since that was what the BlinkRx online form was indicating. Unfortunately, when I received my online receipt after paying for it, my online receipt stated that I only purchased a 40-day supply for $79.00. I then called BlinkRx and spoke to a representative who cancelled the order for me. I said to him that I would like to then purchase the 90-day option that I was told was approved by my insurance and he told me that we would have to wait until the cancellation went through in order to purchase it. Unfortunately, the very next day I received a message that the 40-day supply that I canceled and had been "Shipped," so I called back and spoke with a different representative that said I could submit a refund request, since they shipped something that was only a 40-day supply when the BlinkRx online form said I was purchasing a 120-day supply and because I called and cancelled the order before it shipped. He said that the request would go through after the prescription arrived at my house. Once I received the wrong prescription order in the mail, I called back to inquire about the refund request and was told that the request had been denied because it had already shipped (What???), so I pushed back and said that even though it was not my fault that the BlinkRx online form misinformed me about the amount that I was purchasing and that it was also not my fault that they shipped an order that I had canceled. He told me that the decision was final and there was not a possibility of having the refund request reevaluated. In addition to BlinkRx not correcting their own mistakes I had several phone calls with representatives that were challenging because some of the representatives I talked to did not understand English well and because the BlinkRx automatic phone system was glitchy. There were a couple of representatives that were nice and that were competent in English, but what they explained to me regarding the cancellation and the refund request proved to be incorrect). I have never experienced such difficulty trying to simply order and pay for a prescription at a pharmacy and was quite frustrated that BlinkRx did not fix mistakes that were made on their end. Hopefully this information will be used to make much needed improvements in communication and service!

18 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Valorada con 5 estrellas sobre 5

All was good but I wish I could use the…

All was good but I wish I could use the eye drops but it feels like hot sauce was dropped in my eyes.

6 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 5 estrellas sobre 5

Everyone I spoke to was very caring

Everyone I spoke to was very caring, and knowledgeable. I was so thankful and relieved they were able to fill this very expensive prescription for me at no charge.

21 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 1 estrellas sobre 5

Overpriced meds and poor customer service

Overpriced meds and poor customer service. My spouse Dr recommended BlinkRx for an expensive med with high co-pay. BlinkRx turned out to be much higher than we were charged at local chain drugstores (over twice the goinfg rate). BlinkRx tried to talk her into some kind of installment plan at the high price rather than finding a lower one. It was difficult to talk to anyone there and she finally went with another service that was much less expensive and more reliable than Blink. No she is trying to negotiate another prescription with similar problems. It seems that BlinkRx has convinced providers that hey are low-cost, but when the patient uses them, the results are very different. Although i put a date bellow, this actually went on for weeks.

1 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Valorada con 5 estrellas sobre 5

I love that the Miebo doesn’t sting my…

I love that the Miebo doesn’t sting my eyes like Restasis. I love the way it feels.

5 de abril de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 1 estrellas sobre 5

hopelessly stupid people work at…

hopelessly stupid people work at BlinkRx. I'm trying to get my script switched to my new doctor and Blink is not taking care of this. This relatively simple request overwhelmed the last idiot I spoke with and he hung up.

2 de abril de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Valorada con 5 estrellas sobre 5

Great service

They contacted me promptly when they received my RX Once it was approved they notified me of an estimated shipping and arrival date RX arrived and was shipped in a cold pack I am very happy with the prompt and professional service

16 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 5 estrellas sobre 5

Great packaging and timely delivery to ensure product quality

Communications early on regarding shipment of the eye drops via text messages and emails were very helpful since I'm concerned about exposure to heat. I was impressed with the care in the packaging of the product -- the box of eyedrops was inside a larger box and protected from heat with ice packs.

18 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 5 estrellas sobre 5

Extremely happy with the quick order

20 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

16 de marzo de 2026
Opinión espontánea
Logotipo de Blinkrx

Respuesta de Blinkrx

Hello,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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