3 components missing screws plates to hold the arms on the chair brackets missing on fool stool also missing the knob to control the recliner
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Consulta las opiniones de los clientes
Delivered a bed to the wrong address, claiming it was our address despite nothing on our doorbell and our back/alley not the one on the photos sent. Unprofessional customer service. No bed and threate... Ver más
Not even 1 Star – Bed never arrived I ordered the Blisswood Upholstered Ottoman Double Bed Frame in Beige (4ft6) for our new home, and unfortunately I still haven’t received it. The de... Ver más
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... Ver más
La empresa ha respondido
Información sobre la empresa
- Fábrica de muebles
- Tienda de muebles para dormitorio
- Tienda de muebles
- Mayorista de mobiliario
- Tienda de mobiliario para oficinas
- Tienda de muebles de exterior
Escrito por la empresa
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Información de contacto
47 HYTHEGAT, PE4 7ZP, Peterborough, Reino Unido
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2,2
Malo
195 opiniones
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Customer Service is just WOW!
I ordered a chair after seeing so many good reviews and I was not disappointed at all. Unfortunately, my electric recliner chair had technical issues so I contacted them. After providing a video of the issue, they sent another chair for free including postage immediately. The customer service was just wow!
Here's my observation:
Easy to order, product description on point, very good prices, very quick delivery, great post sale customer service, swift replies, easy to come to a solution.
Overall a 5 out of 5.
20 de enero de 2024
Opinión espontánea
Respuesta de Blisswood Limited
Dear Majedul,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
I had a query on my postcode which was…
I had a query on my postcode which was dealt promptly and was soon rectified. I was very impressed, considering this was at the weekend. Goods were delivered quickly. Would certainly use again and recommend.
17 de febrero de 2024
Opinión espontánea
Respuesta de Blisswood Limited
Dear Janet,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Delivery on time
Delivery on time. Assembly was straightforward and quality of product very good.
28 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Fast service and delivery
Nice chairs and very supportive. Not sure of the quality yet, as the fabric on the arms seems a little loose. Overall easy to put together except for attaching the arms which was very fiddly.
31 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Great product as described
Great product as described. And very quick delivery. Definitely recommend
31 de enero de 2024
Respuesta de Blisswood Limited
Dear Wayne,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Excellent customer care.
Excellent service delivery, they respond to concerns and messages quickly.
31 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
A great buy well packed good price
29 de enero de 2024
Respuesta de Blisswood Limited
Dear George,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Very fast free delivery of Great desk chair
Great desk chair. So impressed with speed of delivery…..next day and free!
29 de enero de 2024
Respuesta de Blisswood Limited
Dear Jean,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Respuesta de Blisswood Limited
Dear Julie,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
The chair
The chair was delivered very quickly and was easy to assemble and is very comfortable
Thank you
26 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Prompt delivery.
Prompt delivery. Very good Customer Service response.
However,Blisswood needs to include installation even if it's at a little cost to assist customers that cannot do it yourself. This is very important. Most Furniture companies do installations.
3 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Proffesional
The furniture was good, and delivery was good. Can recomend. Had some issues with emails after, but after talking to them that has been fixad.
2 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Overall good
It was good that I could track the delivery on the date and get updates from the delivery company.
It was well packaged.
To put it together wasn’t straightforward, I recommend to review the instructions ahead as some of the numbered pieces didn’t match the instructions. Minor chips on some of the parts. Outer parts look solid, not so sure about slat base. Overall looks good.
27 de diciembre de 2023
Respuesta de Blisswood Limited
Dear Sara,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Speedy delivery and love the item.
31 de diciembre de 2023
Respuesta de Blisswood Limited
Dear Paul,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I am awaiting a response from blisswood…
I am awaiting a response from blisswood before I can give a review. I have a big problem
4 de enero de 2024
Respuesta de Blisswood Limited
Dear Customer,
We apologize for the inconvenience which has been caused to you due the the missed delivery. However, we are glad to inform you that the item has been successfully delivered to you now.
For your reference, we have sent you an email and would request you to please check and revert us back accordingly.
Thank You!
Great Coffee Table
Ordered a coffee table, fast delivery, good quality table I am very pleased with my purchase.
26 de diciembre de 2023
Respuesta de Blisswood Limited
Dear Ellen,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I contacted Blisswood with an issue I…
I contacted Blisswood with an issue I had with the adapter from my chair. Customer Services contacted my promptly to request further information to identify the fault. I sent pictures and they have gone out of their way to help and replace the faulty adapter in a very timely manner.
3 de enero de 2024
Opinión espontánea
Respuesta de Blisswood Limited
Dear Elaine,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Chipped draw front
Update. so they called me and are posting me a replacement great customer service 👍🏾
26 de diciembre de 2023
Respuesta de Blisswood Limited
Dear Customer,
We apologize for the inconvenience which has been caused to you due to the chipped part you have received in the package. It is certainly not the experience we want our valued customers to have.
As per the discussion which you had with our executive over the call, we have sent an email to you with the confirmation of the part replacement and it will get delivered to you shortly.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I bought the chair because of the Massage & leg rest, but the massage feature did not meet my expectation
UPDATE:
I was contacted by the customer satisfaction team and the gentleman I spoke with was professional and helpful. He offered me a 50% refund, which I thought was very decent of him. Whilst I understand that every customer's preference differs, I think clear advertisement is important so that customers know exactly what they are paying for. It is not a massage chair, and shouldn't be advertised as one. The team has promised to look into the wording. I have reviewed my rating based on my experience with the customer satisfaction team.
27 de diciembre de 2023
Respuesta de Blisswood Limited
Dear Customer,
We are glad to hear that we were able to address your concern and provided the satisfactory solution for the reported concern.
We know every customer has a difference preference and expectation from a particular item. As per the discussion which you had over the call, we have sent the revert over the email to you.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Good product delivered on time.
27 de diciembre de 2023
Respuesta de Blisswood Limited
Dear Shyam,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
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