Delivered a bed to the wrong address, claiming it was our address despite nothing on our doorbell and our back/alley not the one on the photos sent. Unprofessional customer service. No bed and threate... Ver más
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Consulta las opiniones de los clientes
Tried to email about faulty drawers purchased through amazon and to get a replacement bought the 3+4 drawer chest none of the drawers match shocking it's faulty goods under sale goods act and nobody c... Ver más
Not even 1 Star – Bed never arrived I ordered the Blisswood Upholstered Ottoman Double Bed Frame in Beige (4ft6) for our new home, and unfortunately I still haven’t received it. The de... Ver más
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... Ver más
La empresa ha respondido
Información sobre la empresa
- Fábrica de muebles
- Tienda de muebles para dormitorio
- Tienda de muebles
- Mayorista de mobiliario
- Tienda de mobiliario para oficinas
- Tienda de muebles de exterior
Escrito por la empresa
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Información de contacto
47 HYTHEGAT, PE4 7ZP, Peterborough, Reino Unido
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2,2
Malo
196 opiniones
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Good price, fast delivery, quick response from customer service.
Chair was easy enough to put up on my own. The only issue I had was that the screw holes didn't align. When I mentioned this to Blisswood they offered a partial refund and suggested I could drill the holes a bit bigger. I did this. If not for that I would've given it 5 stars.
Delivery men did refuse to bring it to my front door as I live in flats so I did have to drag it and thankfully we have a lift.
White cushions came a little dirty and not fully wrapped in plastic. Chair is lovely and comfortable, I think I might some extra cushions for more comfort. I can sit in it sideways with my knees up which is what I wanted! Good price, fast delivery, quick response from customer service.
28 de mayo de 2023
Respuesta de Blisswood Limited
Dear Natania,
Thank you so much for sharing your experience with this positive feedback with us! We are sorry for the inconvenience which has been caused due to the alignment issue. But we are glad to hear that you are happy with the quality of our product and our customer services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
6.30am call from delivery company…
6.30am call from delivery company slightly antisocial
29 de mayo de 2023
Respuesta de Blisswood Limited
Dear Customer,
We appreciate your time and want to sincerely apologize for any inconvenience caused by the early morning call from the delivery company.
We understand that a 6.30 am call may have seemed antisocial, and we regret any disruption it may have caused to your routine. We take your feedback seriously and will address this matter with the delivery company to ensure that future communication is conducted at more appropriate times.
Thank You!
Kept saying it was on it's way
Kept saying it was on it's way. But it wasn't then wad told it would be here in a few days. Then to be told they cancelled the order. I am still waiting for my refund. Not happy at all how I was treated. Will never use Blisswood Ltd again.
28 de mayo de 2023
Respuesta de Blisswood Limited
Dear Linda,
We are extremely sorry for the inconvenience which has been caused to you. We completely understand your disappointment and frustration during this process. However, we have shared the updates which we have got from the delivery team.
Unfortunately, we got to know that the delivery partner "Tuffnell" has gone into the administration due to which all this issue was happened. In order to avoid the any further hassle, we have already processed the refund on 9-June-2023 and the same must have got transferred in your account as well.
We have also shared the details to the concerned team for arranging the callback for you. Thank You!
Absolutely no communication after I…
Absolutely no communication after I placed my order, was never sure it had been accepted.
No confirmation e mail that the order had been received, sent 2 e mails directly to Blissword asking for confirmation they had received my order, never received a reply, was kept totally in the dark all the time about my order, then after 4 days received a knock on my door, and there was a delivery driver with my product, without having received no communication since i had placed the order, luckily I was home when it arrived, overall none existant communication and progress update to the customer
1 de junio de 2023
Respuesta de Blisswood Limited
Dear Peter,
We are extremely sorry for the inconvenience which has been caused to you. We understand the inconvenience which has been caused due to not received any sort of confirmation regarding the order or delivery.
However, we have checked our records and found that the system generated order confirmation email has been sent on your email ID at the same time when your order was confirmed and our team has also replied to your both the emails. There might be chances that these emails were not delivered to you.
Please feel free to connect with us on our email ID "Salesblisswood@gmail.com" for any further assistance.
Thank You!
Happy customer
Great value for money. Product arrive within 5 days of purchase, I was mega pleased. Assembly was fun and not tedious, again mega happy. Chair works as it should with the massage vibe as an extra. I am 5'9 and the chair back reaches close to my neck which is fine with me. Happy customer.
30 de mayo de 2023
Respuesta de Blisswood Limited
Dear Customer,
Thank you so much for sharing your experience with this positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
The item was not delivered, finally it's been cancelled and refunded promptly.
The item was not delivered but it was marked as delivered, and I am still chasing. Unexpected and highly dissatisfied with the experience so far. They are in touch but not given any specific time line by when it will be resolved.
1 de junio de 2023
Respuesta de Blisswood Limited
Dear Customer,
We are extremely sorry for the inconvenience which has been caused due to the delivery. Yes! the item is showing as delivered by the delivery team but as you have not received the same, we have already arranged the investigation from our end.
However, in order to discuss the matter further and in details, we have again arranged the call from our end. For your convenience, one of our executive will call you shortly.
Thank You!
Respuesta de Blisswood Limited
Dear Raffaella,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Fantastic Quality Sun Loungers
31 de mayo de 2023
Respuesta de Blisswood Limited
Dear Customer,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Excellent product
Excellent product, knowledgable helpful friendly staff.
A pleasure to deal with. Highly recommended.
29 de mayo de 2023
Respuesta de Blisswood Limited
Dear Anthony,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Respuesta de Blisswood Limited
Dear Hameed,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Fast and efficient
28 de mayo de 2023
Respuesta de Blisswood Limited
Dear Kirstie,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Great chair
It's for my wife so that it would help with her health and so she can do her hobby
17 de abril de 2023
Respuesta de Blisswood Limited
Dear Patrick,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Fixings were missing
Delivery was fast, decent quality item, but some fixings were missing.
25 de mayo de 2023
Respuesta de Blisswood Limited
Dear Rob,
We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
However, we are sorry to hear that you have received the item with missing parts. Please do not worry as we are here to help. You are requested to please drop an email on salesblisswood@gmail.com and let us know about the parts which are missing so that we can send them on priority.
Thank You!
A Really Nice Executive Office Chair
Received the Executive Recliner Office Chair, with footrest. As someone, who is autistic, I found the instructions a bit too much. Luckily, my mate and his son, put the chair together for me.
If you live out in the Sticks and have no-one to help you, the assembling the chair, might be a problem.
The footrest is a bit too short, in length for me, unless I fully recline the chair.
Other than the two minor issues, the chair is comfortable and far better than the computer chair I have been using for years.
30 de mayo de 2023
Opinión espontánea
Respuesta de Blisswood Limited
Dear Customer,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We will surely work on the points which you have mentioned in your feedback and hope that our product continues to meet your expectations. Please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Had an office chair with foot rest
Had an office chair with foot rest. Fast delivery.
The chair is very comfortable and was very easy to put together. Super happy with it
16 de mayo de 2023
Opinión espontánea
Respuesta de Blisswood Limited
Dear Customer,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Good quality and fast delivery
17 de mayo de 2023
Opinión espontánea
Respuesta de Blisswood Limited
Dear Mahmood,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Great price quick delivery and clear…
Great price quick delivery and clear instructions
7 de mayo de 2023
Respuesta de Blisswood Limited
Dear Carol,
Thank you so much for sharing your experience with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
This is a very lovely dresser
This is a very lovely dresser. I really like it. Holds a lot and has different storage. Was not the easiest to assemble, but when it was complete, it looked great.
1 de mayo de 2023
Respuesta de Blisswood Limited
Dear Eunice,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Respuesta de Blisswood Limited
Thank you for your feedback! I'm glad to hear that your product arrived safely and earlier than expected. We take great care in ensuring that our products are packaged securely to prevent any damages during transit, so it's great to know that our efforts paid off. We also take pride in offering great products to our customers, and it's wonderful to hear that you are happy with your purchase. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support and hope to serve you again in the future!
Great product
Great product, well packed and with clear assembly instructions.
Great price.
27 de abril de 2023
Respuesta de Blisswood Limited
Thank you for your feedback! I'm glad to hear that you are satisfied with your purchase and that the product arrived well packed with clear assembly instructions. We take pride in providing high-quality products at great prices, and it's great to know that we've met your expectations. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support and hope to serve you again in the future!
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