I have received fantastic customer service from the Malcare and Blogvault team. Sachin has been a superstar in resolving all of my support requests without any delay or fuss. I have found their custom... Ver más
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Consulta las opiniones de los clientes
When the proverbial hits the fan, these guys come to the rescue. I have used the restore facility a few times previously when the odd error occurred, but the most recent error, caused by a plugin... Ver más
La empresa ha respondido
Excellent product with amazing support! I have been using WP Remote to manage and secure client websites for a few years now. They are constantly improving the product, and support is always quick to... Ver más
I'm using Malcare and Blogvault on all websites I can. First, it just work. Second, tech support is fast, efficient (including for very technical and exotic toppics) and available. I'm a paying cus... Ver más
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Información sobre la empresa
Escrito por la empresa
BlogVault – Stress-Free WordPress Backup & Management BlogVault keeps your WordPress sites safe, updated, and running smoothly — all from one easy dashboard. Enjoy reliable backups, one-click staging, effortless migrations, and real-time WooCommerce protection. Perfect for freelancers, agencies, or anyone managing multiple sites. Trusted by 400,000+ websites worldwide, BlogVault takes the worry out of website management so you can focus on growth.
Información de contacto
India
- blogvault.net
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Excellent support and service
We've been using Blovault for years now and they have always had amazing support and their service is stellar!

Respuesta de Blogvault
Une solution performante et rassurante pour les sauvegardes
C'est très rassurant de confier les sauvegardes automatiques des sites de mes clients à Blogvault. Je peux restaurer une sauvegarde en un clic, monter facilement un staging, migrer le site en quelques minutes. C'est une solution beaucoup plus sécurisante que d'importer/exporter des bases de données dans phpMyAdmin quand la base de données commence à faire une taille conséquente.
De plus, le support est facile à joindre et efficace.

Respuesta de Blogvault
Had a technical issue caused by me…
Had a technical issue caused by me messing with some server settings. When I got site back running, Blogvault couldn't backup so I submitted a ticket. Within 30 minutes I got a response with a suggested fix. Was able to implement the fix (which was on my end) and got Blogvault working again.
Very fast and great support. I am happy to give them 5 stars for this alone. Blogvault replaced another popular self-hosted backup service I was using and I will say it was a great decision.
Another reason I like Blogvault is the ability to update plugins risk-free... I definitely recommend them.

Respuesta de Blogvault
No More Problems From Hackers of Malware with the Malcare Service
I used to have outages from hacking and problems with malware, however, after engaging the Malcare service to secure my two sites I have not had any major issues. Malcare's system works very well and is easy to navigate. I think the best thing about the service is the customer care. With a very personalised approach the Malcare team has always been available to help with any issues, plus I always get email updates about scans, any small issues and plugins that need to be updated. For me, the service is great!

Respuesta de Blogvault
Blogvault has saved my a$$ a number of…
Blogvault has saved my a$$ a number of times with sites that have been hacked or the client decided to make changes that killed everything. I just restore the backup from the day before, and everyone is happy and I look like the hero!
Best insurance there is for WP!

Respuesta de Blogvault
Always there, day and night.
Always there. Working together already 8 years. Never change a winning team.
Thank you all. Highly recommended.

Respuesta de Blogvault
The help desk helped me to solve the…
The help desk helped me to solve the problem with a lot of patience to find out what was the problem and then they helped me to solve it. I was so glad about their professional and service minded attitude
Henk Bouman

Respuesta de Blogvault
Excellent backup for WordPress
Excellent backup solution for my WordPress site. I love that it allows me to create a test site to check that my backups are 100% working. Also support is responsive and very helpful.

Respuesta de Blogvault
La experiencia Trustpilot
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