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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Approved my ppp loan, then deposited it into some phantom account, then 6 months later tell me they can't approve my loan. No customer service what so ever. Shady horrible buisness practices. Multiple... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

This was a long drawn out process to receive my PPP loan because my bank rejected my deposit. But let me say, the staff at BlueAcorn worked overtime getting the issue resolved. They were very professi... Ver más

Valorada con 2 estrellas sobre 5

Still waiting for prestamos to reissue my sba approved ppp loan after my bank rejected deposit on June 6th 2021.The loan funds IMMEDIATELY went back to the sending account with a trace/tracking number... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

So, I have had all good experiences with Blueacorn. The loan took a little longer to fund than I woukd have liked but I did get the money. And this is the SBA - monster organization - that is at the... Ver más

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2,4

Malo

TrustScore: 2.5 sobre 5

2 mil opiniones

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2,4

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Valorada con 1 estrellas sobre 5

Like most of the people here I was…

Like most of the people here I was approved back in May. Got same emails like everyone else have patience blah blah blah...I just received the SBA loan # last week and email saying I should receive funds in 2-3 weeks. But SBA has said according to their records it's been paid. Bank said there was a pending deposit but never got deposited so how in the hell does that work? I don't know if I want to believe a word blue acorn is saying I would like to think that they wouldn't steal my money that I desperately need like many others. This is just sad all around. I'll be sending all emails and approval info to my attorney next week so tired of this BS.

30 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Thank you for bringing this to our attention, Jennifer. We realize you have been waiting in the pipeline for a while now. Kindly reach out via https://blueacorn.co/contact-us/ and one of our team members will connect within 24 hours to discuss your concern. Thank you for your continued patience with us.

Valorada con 1 estrellas sobre 5

Ironic what Blue Acorn has been doing…

Ironic what Blue Acorn has been doing with their auto replies. Facts are this: 1.) Was approved and received loan number 2.) One digit was missing in routing number and “support ticket” was submitted SAME DAY 3.) never received a response to correct it 4.) was told by chat rep from Blue Acorn that all was good and just needed to fix routing number and to wait for email this was 6/23 and within 30 min of that chat was denied as well as 75k other people according to the SBA because Blue Acorn was practicing illegal funding errors!

29 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Thank you for bringing this to our attention, Carol! We would love to see how we can best help you with the issue of your loan. Please reach out via our Support Portal https://blueacorn.co/contact-us/ and one of our team members will connect within 24 hours to discuss your concern.

Valorada con 1 estrellas sobre 5

I spoke to 6 different SBA agents since…

I spoke to 6 different SBA agents since yesterday because Blueacorn denied me and I knew that was strange when I was already approved and it was confirmed on SBA Caweb and by SBA agents. Was told my money was deposited into an account that isn’t mine. Called every number on Prestamos website and still after almost 7 months can’t get a hold of a real person. Another SBA specialist opened up an investigation and all 6 agents sent out letters to Prestamos. I told Blueacorn and prestamos in emails and in tickets and leaving a voicemail that SBA said my loan was never denied and they have 10 days to send me my funds or there will be a lawsuit and will get the FBI involved. I’m not playing. They are going DOWN!!!!

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hello Fannia. Thank you for bringing this to our attention and our team would like to see how we can best help you. Kindly reach out via our Support Portal at https://blueacorn.co/contact-us/ and one of our team members will connect within 24 hours.

Valorada con 1 estrellas sobre 5

SBA loan was approved on May 27

My SBA loan was approved on May 27, 2021. I provided incorrect banking information and I realized this after the fact. I reached out to Blueacorn and they advised me a couple weeks for their system to get the funds kick back and at that point I will receive an email to resubmit my banking information. Long story short 2+ months later I get the email submit the proper information. I was advised that I will have my funds in the next 5 to 7 business days. Three weeks later I still have my money so reach out and advise me sorry we will not be funding your loan and there’s no further conversation and or appeals with regards to you getting your money.. two things, firstly they provided me with no reasoning for this secondly I was approved for the loan three months ago and it showing on SBA website that I received my loan already. I believe there’s obviously fraud going on and someone is pocketing this money because.. There is absolutely no reason that once I was approved for a loan that have To wait three months and number two that they have the audacity to tell me I’m not getting it and the case is closed… They said there are no appeals allowed and our decision is final?!?
I find it kind of funny how throughout this process they kept telling me please be patient with us at the end they basically tell me go jump in the lake you could do nothing about it you’re not getting it… If anybody has insight on what Steps I can take to get my loan that I was approved for and entitled to receive please let me know thank you. I do not recommend to use blueacorn because this is clearly fraud and I love you reaching out to the proper authorities to report my case.

28 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi Zevi. Thank you for bringing this to our attention and we regret that your application with us comes to an end. We realize this is not the outcome you were expecting and we hope we could serve you better in the future.

Valorada con 3 estrellas sobre 5

I always said if my end results come…

I always said if my end results come back positive or negative I will finish my result of what I think of Blue Acorn in its entirety!! My Journey started with them in April of 2021 for a first round draw of funds everything was going smoothly until transfer of funds to account!! I got Loan Approval Number and all in a matter of 7 days the months of April-June I was stuck I begin reaching out and they would follow up with me in a timely manner in the month of Aug I got a email saying I need to get Dash Card due to fact for some reason not sure, I agreed to it then I moved during the process so I had to send in (2) form of proof of residency which I did in Aug 26 but still no cars reach out to them Sept 17, and they stated card was generated and mailed out it will take 7-10 business days!! Today Sept 24, behold in the mail the Dash Card was here fully loaded as they stated!! Yes it took a while but in the end it came and also my forgiveness email came which I have gotten approved for as well!! So I’m not going to say they are the best nor will I say they are a Scam! They are a Company that process take long but if you just continue to reach out to them and wait for there reply if you have a SBA Loan Number you will get your funds!! I hope those that have been waiting like myself don’t give up because I never did but know you will get the funds!! But those whom don’t have a SBA Loan Number it’s sadly to say you want be getting funds!! praying all who was waiting like me get it soon and just make sure you do the forgiveness!! Have a good night and again Thank You Blue Acorn for helping me get through this process

25 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi Chaussee, Thank you for your honest feedback, we also appreciate your patience with us and we are glad to hear that you finally received your funds and were approved for forgiveness. We are a small team and continuously growing to improve and speed up our process as we look forward to each and everyone like you getting their funds. Thank you for trusting us, It is always our pleasure to help and we hope to serve you again.

Valorada con 1 estrellas sobre 5

Hi Evan,The sad reality

Hi Evan,
We have reviewed your documents and requested a replacement prepaid card. It should arrive within the next 3 weeks. If it does not please contact our support team at support
Best regards,
Anna
portal says review in progress
(11)
a minute ago
Hello Evan, Thank you for writing us back. We see that you are inquiring about your replacement card. We can confirm that your card has been replaced and your funds are still intact. As this has been previously escalated to our management, they may notify you via email and ask you to submit additional proof of your address in a secured portal. We advise you to be on the lookout for any communications from our management. We understand how you really need the funds and we apologize that you need to undergo this process. Please know that we are doing this to have your card be shipped to the correct address. In the meantime, we will be here with you while waiting for any updates. We appreciate your patience while our team is working on this matter. Should you have any questions, feel free to respond to this email, and we will be happy to assist you. Thank you and have a great day!
raised by Evan r Tischofer
priority NA category Funding Inquiries Updates
Collapse all ER
Evan r Tischofer
a minute ago
So I see your all ucking with me. Hello Evan, Hi Evan, Hello Evan. Saying to look for email requesting additional documents for verification. We done gone through that step and documents sent were approved. So your gonna have to come up with something new. I can say, you had me, that email on the 14th of this month, ya I was believing . It takes a room full of determind aholes to get me and you got me. My move.
I sincerely apologize for the delay in receiving your new card. I understand how important it is for you to get this so you can access the funds. Per checking here, I have confirmed that the prepaid card was replaced. It usually takes 10-15 days to be delivered to the new address but it can take longer depending on the postal service and location. Nothing to worry, the funds are secured and is held for you. Hope you receive it soon!
So you are say a new card has been mailed out to my new mailing address of PO Box 2468, Crestline, Ca. 92325.
If this is correct, thank you very much. I am at a point where I didn't know what I was gonna do. In debt & broke.
On Tuesday, September 21, 2021, 12:35:47 PM PDT, evan tischofer evan tischofer wrote:
you emailed me on the 14th and said you mailed it out to my new mailing address ucker
On Tuesday, September 21, 2021, 10:59:47 AM PDT, Blueacorn Support wrote:
Hello Evan,
Thank you for writing us back.
We see that you are inquiring about your replacement card. We can confirm that your card has been replaced and your funds are still intact. As this has been previously escalated to our management, they may notify you via email and ask you to submit additional proof of your address in a secured portal. We advise you to be on the lookout for any communications from our management.
We understand how you really need the funds and we apologize that you need to undergo this process. Please know that we are doing this to have your card be shipped to the correct address.
In the meantime, we will be here with you while waiting for any updates.
We appreciate your patience while our team is working on this matter.
Should you have any questions, feel free to respond to this email, and we will be happy to assist you
Hi Evan,
I am sorry to hear that the card has been returned. It happened because the system automatically sent the prepaid card to the address on file.
Don't worry, I can request a card replacement which will be send to your preferred address. To do that, we will be needing 3 things from you for verification:
1. Last 4 digits of your SSN
2. Address on file
3. Updated address where you want your card to be shipped
We look forward for your response so we can resend the card.
Now they or him ,see it could be one individual using multiple identities, the reviews put up stating positive about Blueacorn are just pics of random people and he or them put a comment with it. I know for sure this is a scam. They have played with me in emails and as far as made jokes to how they find it funny I am still trying to get funds they got from SBA in my name. There gone, taken as soon as they arrived. and the prepaid card company is in the Philippians' . Now what really angers me is that with knowing this the government funded SBA is still sending them funds in American hard working class names. I talked to them on the phone and stated I would pay back any funds sent to Blueacorn in my name and she laughed, said yes you will and hung up.

23 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi Evan. Thank you for bringing this to our attention. We do apologize if you are still waiting for your card to be delivered, our team is doing its best to fulfill prepaid card requests but may take a while due to a significant number of requests. Please continue to reach out via our Support Portal for an update. Thanks for your share.

Valorada con 1 estrellas sobre 5

Unsatisfied

If I could give this company some negative stars that’s what it would be -5. I was approved never received the funds. Then given the run around about getting the funds. When I contacted the SBA I was told I received the funds already (which was in there system). When contacting Blueacorn they finally sent me an email stating I was denied the loan. Now I’m receiving emails stating it’s time to file for forgiveness. I contacted the SBA and there system still stated I received the loan. BLUEACORN something doesn’t appear to be on the up and up with this company.

22 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi Malissia. Thank you for bringing this to our attention and apologies for the confusion. We would love to look into your account and see how we can best support you. Please reach out via our Support Portal blueacorn.co/support and one of our members will connect within 24 hours.

Valorada con 5 estrellas sobre 5

Awesome team

Awesome team, with quick responses. They make ANY process simple and easy. I would highly recommend their service.

Their professionalism is impeccable!

22 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Despite your advice

Despite your advice, I have contacted Blue Acorn Support many times, but it has not had any contact with me, now I am more and more convinced of what fraudsters and liars I am dealing with. Maybe you can still contact me and send me a written answer as to why, for what reason I have not received this amount so far. I need this letter to contact with my lawyer in the relevant agencies.

I appeal to all Blue acorn mayors like me to come together to file a joint complaint with the signatures and apply from the White House to Starting all the relevant agencies against this fraudulent and liar company.

21 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi Nugzar. Kindly direct your concern to our Support Group blueacorn.co/support. Apologies if we are unable to help you further on this public platform. Thanks for the share!

Valorada con 1 estrellas sobre 5

Despite your advice

Despite your advice, I have contacted Blue Acorn Support many times, but it has not had any contact with me, now I am more and more convinced of what fraudsters and liars I am dealing with. Maybe you can still contact me and send me a written answer as to why, for what reason I have not received this amount so far. I need this letter to contact with my lawyer in the relevant agencies.

I appeal to all Blue acorn mayors like me to come together to file a joint complaint with the signatures and apply from the White House to Starting all the relevant agencies against this fraudulent and liar company.

21 de septiembre de 2021
Opinión espontánea
Logotipo de Blueacorn

Respuesta de Blueacorn

Hi Nugzar. Kindly direct your concern to our Support Group blueacorn.co/support. Apologies if we are unable to help you further on this public platform. Thanks for the share!

Valorada con 3 estrellas sobre 5

I received my loan

I received my loan. It did take a while. Last week I received an email saying I needed to fill out a "5 minute" form to apply for forgiveness. Three days later, I'm still waiting for the code they were supposed to text to me to verify my phone number.
There is no one to speak with and the support email and text system takes forever. I just want to get this done!

20 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi Marcia. We do apologize if you are still waiting for the code for your forgiveness application. This is not the experience we want you to encounter. We're here to help!
Our support team is reaching out. Be sure to check your inbox. Remember, we aspire to keep you as one of our most valued customers.

Valorada con 1 estrellas sobre 5

Yes I been waiting on this loan for 5…

Yes I been waiting on this loan for 5 months now I sent in all of my documents sign my loan documents and I just been waiting I called and I texted them and finally they said everything looked good and than they tell me that my application got denied for what reason I don’t no but I’ve been in touch with the SBA and the company that approved of the loan it’s showing that I did receive the loan on there website but I haven’t received a dime so where is the money at I have gotten me a attorney to look into this to see if it was a scam and to see who received the loan because I didn’t receive it I have a SBA number but it seems to me that this company have scam so many people out of there money and it’s not right but my attorney and his team is looking in to everything from my application to the loan documents and the SBA approval number someone has got to answer to this

20 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hello Terrence. We thank you for your extreme patience in the matter of receiving your funds. Our sincerest apology for any frustration this may have caused along the way. Please know we take our efforts to verify compliance with PPP standards very seriously and we truly regret you were not able to move forward. Feel free to reach out to our Support Portal blueacorn.co/support if you need further asitance.

Valorada con 5 estrellas sobre 5

There's a lot of skepticism when…

There's a lot of skepticism when applying for the PPP loans there are a lot of scams out there but I gave blue acorn a shot and trusted them to help me and I had a very good experience to anyone out there this is not a scam they were very helpful throughout the whole process I would recommend this to my friends and family any day of the week have a great day hope this helped

18 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS COMPANY IS A JOKE AND THIEVES

THIS COMPANY IS A JOKE AND THIEVES ! I WAS APPROVED THEY SENT FUNDS WELL THE BANK I USED WAS ONE THAT WAS A OPTION AS ONE OF THEIR BANKS THEY WORK WITH WELL Dave rejected it SENT FUNDS BACK BLUE ACORN KEPT SAYING THEY HAD NOT GOTTEN THE RETURNED FUNDS UNTIL I CALLED AND GOT A TRACKING NUMBER THEN THEY SAID THEY DID GET THEM . I WAITED FOREVER TO BE ABLE TO UPDATE MY BANKING INFO KEEP IN MIND THATS THE ONLY THING DIFFERENT I HAD GAVE THEM AND IT WAS MOBIL OIL CREDIT UNION WHO I KNOW THEY USE . AFTER UPDATING MY BANK THEY SEND ME A EMAIL BACK SAYING THE DOCUME TS I UPLOADED WOULD MAKE SBA QUEZTION IT AND FOR THAT I WAS DISQUALIFIED ! HOW IS THIS POSSIBLE WHEN I WAS SBA APPROVED WITH THE SAME DOCUMENTS BEFORE JUST THE BANK INFO WAS CHANGED AND THE BANK IS A CREDIT UNION THEY WORK WITH MY FRIEND GOT ONE AND SHE USES MOBILOIL. AND IF YOU. REMEMBER IT SAYS BIG ON THE SCREEN ONCE SBA APPROVES IT THEY GUARENTEE YOUR FUNDS ! HAS ANYONE ELSE EXPERIENCED SOME stuff LIKE THIS AND IF SO WHAT DO I DO? HOW DO I GO ABOUT GETTING THE FUNDS THAT WAS ALREADY approved

17 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Was approved in April and still no…

Was approved in April and still no funds this company is a scam and my situation is about the same as everyone else I will be getting my lawyer involved I will not stop until this is solved

16 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi. We sincerely apologize that you have been stalled for a while now. Our Support Team would love to see how we can best support you, please reach out via our Support Portal blueacorn.co/support. We hope to hear from you soon.

Valorada con 1 estrellas sobre 5

I FEEL LIKE THEY ARE A SCAM AND A FRAUD. THEY…

I FEEL LIKE THEY ARE A SCAM AND THEY ARE GETTING FUNDS FROM THE SBA AND KEEPING THEM THEY PROMISED ME MY MONEY AND TOLD ME FOR MANY MONTH MY MONEY WAS SET ASIDE FOR ME AND THERE WAS NOTHING THAT COULD STOP THAT AND I NEEDED TO BE PATIENT THEN MONTHS LATER WANT TO TELL ME NOW MY APPLICATION IS DENIED WELL THANK GOD I SCREEN SHOTTED MY APPROVAL LETTER AND KEPT EVERY MESSAGE BETWEEN US BECAUSE I HIRED AN ATTORNEY TO HELP ME IM TAKING THIS TO COURT!!!!

16 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Thank you for bringing this to our attention, Amie. We do appreciate your incredible patience waiting to be funded and we regret that your application with us comes to an end. Please reach out via our Support Portal https://blueacorn.co/contact-us/ and one of our team members will connect within 24 hours.

Valorada con 1 estrellas sobre 5

Scam scam scam..

Scam scam scam... kept my money after I was approved.

14 de septiembre de 2021
Opinión espontánea
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Respuesta de Blueacorn

Hi. We are so sorry that you feel worried about the legitimacy of our company. If you're having trouble with your loan, kindly reach out via our Support Portal at https://blueacorn.co/contact-us/ so we could see how we can best support you.

Valorada con 5 estrellas sobre 5

Easy as 123 (1) follow directions (2)…

Easy as 123 (1) follow directions (2) give the right information (3) stay informed. Blueacorn has been quick to respond on the issue at hand. Explaining matters in detail Easy to understand always in conducting the company Blueacorn in a professional manner.

13 de septiembre de 2021
Opinión espontánea

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