Bluesky Cosmetics Opiniones 

267
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I bought a few of their gel nail colours, base coat and no wipe top coat. I hoped that it would be a long term saving on getting my nails done in a salon. I have used them 4 or 5 times now and the lon... Ver más

Valorada con 5 estrellas sobre 5

It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... Ver más

Valorada con 5 estrellas sobre 5

I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... Ver más

Valorada con 5 estrellas sobre 5

Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... Ver más

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Información sobre la empresa

  1. Industria cosmética

Información proporcionada por diversas fuentes externas

The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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4,2

Todas las opiniones

(267)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Would order from them again

Easy to order
Packaged well and arrived within the delivery date given

3 de enero de 2021
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Respuesta de Bluesky Cosmetics

Thanks very much for taking your time to leave us such a great review! We hope you're loving your new Bluesky products.

Valorada con 5 estrellas sobre 5

Brought a Bluesky start up kit for my…

Brought a Bluesky start up kit for my wife who absolutely loves it along with my two daughters. I suspect they will now want there own kits.
Slight mistake made on order and immediately put right by email with a great sense of humour displayed not robotic responses.
Great service and great products, giving happy wife and happy life for me.
Not sure all of the colours suit me but my wife says they will grow on me 😊!
Highly recommend
Great customer service

1 de enero de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Adrian, thanks for your lovely review. We're so pleased to hear that the whole family are pleased with the purchase! We will be sure to pass your kind words over to our customer service team, we're really pleased we could help you out so quickly. The red in the Starter Kit is perfect for everyone, too - definitely try that one first 😉

Valorada con 4 estrellas sobre 5

No problem with the product

No problem with the product, but it took about 2 weeks to arrive! My daughter came for the one day we were allowed on Christmas Day and I didn’t have it until middle of following week. I know couriers and post were very busy, but everything else arrived within 2 days!

1 de enero de 2021
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Respuesta de Bluesky Cosmetics

Hi Janet, thanks for taking your time to leave us a review! We're sorry to hear that your parcel took longer than usual to arrive. Even though all our orders are being fulfilled on time by our warehouse team, couriers were reporting delays across the network during December due to the busy Christmas period coupled with the impact of the pandemic on their staff levels. Unfortauntely this was out of our control, and we are so sorry for any impact this had on your Christmas celebrations.

Valorada con 5 estrellas sobre 5

I’ve ordered twice now and both orders…

I’ve ordered twice now and both orders arrived extremely quickly (especially since it was over Christmas and during a pandemic!). The gels themselves are an amazing quality and seem to be lasting forever, highly recommend!

1 de enero de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Sophie, we're so pleased to hear about your great experience with Bluesky! Thanks for taking your time to share your lovely review with us.

Valorada con 5 estrellas sobre 5

I had a problem managing my…

I had a problem managing my subscription as i was having difficulty changing my subscription date so i emailed Bluesky and got a quick response from Bethany who was extremely helpful. The matter was dealt with swiftly. I would highly recommend Bluesky and the customer service was excellent.

29 de diciembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your lovely review, Stephanie! We will be sure to pass your kind words over to Bethany too. We hope you're loving your Nail Mail colours so far too!

Valorada con 5 estrellas sobre 5

It’s just “Blue Sky’s “ ahead for me !

During the first lockdown I taught myself to do my own nails, with no other choice. However, being disappointed with the nail products I ordered from different online companies, with lifting and chipping after a day or two.
Then about 3 weeks ago I discovered Blue Sky . I can honesty say their products are so good and a very high quality. Delivery is so quick too and customer service is excellent. My nails look amazing and very professional and last for ages with so many beautiful colours. I also love the top of each bottle has the colour sample of the gel, so easy to choose the colour your looking for.
I would very highly recommend this company .

24 de diciembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Emma, we are so pleased you found us! Thank you for leaving such a fantastic review, we are really grateful that you've shared your great Bluesky experience with others and hope to be providing you with plenty more products for years to come.

Valorada con 5 estrellas sobre 5

Great customer service.

My item was damaged in transit and was never delivered but as soon as I emailed Bluesky they rectified the issue immediately and sent my parcel out again. Thank you

15 de diciembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Anna, thanks so much for taking your time to leave us a 5* review! We're really pleased the team were able to help you out and we hope you enjoy your new Bluesky products.

Valorada con 5 estrellas sobre 5

5* Customer Service

I attempted to place an order on Bluesky’s website however the order did not process through but money was taken and pending from my bank.

I sent Bluesky an email and they replied within 15 minutes helping me with my issue. They even impressed me that much with how helpful and fast their customer service was that I replaced a successful order.

Whomever sent me numerous emails in one night to help me - thank you. I’m still waiting for the refund from the bank for the pending order but am hoping it’s as fast as the Bluesky customer service said.

All in all so far - cannot fault. Best customer service I’ve ever had from a company wanting to help.

8 de diciembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Hannah,

Thank you very much for your lovely review, we're so pleased to hear your great feedback with regards to the help our team provided you! We will certainly pass your kind words over to our team member who helped you out - and we hope you love your new Bluesky products too.

Valorada con 5 estrellas sobre 5

Excellent customer service and quick…

Excellent customer service and quick delivery!

1 de diciembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your lovely review, Amy! We will pass your kind words onto our team too. We hope you enjoy your new Bluesky products!

Valorada con 5 estrellas sobre 5

Blue sky are a great company to work…

Blue sky are a great company to work with. I use there products in my salon and on my own nails . The products is a phenomenal quality at a great price . Wouldn’t hesitate to give my highest recommendation.

30 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Nesha, thanks so much for your lovely review. We are really pleased to hear you love our products and that you use them in your salon too, we hope your clients love Bluesky as much as you do!

Valorada con 5 estrellas sobre 5

Great company to use

Great company to use, wide variety of products. Everything I need in one place. Fantastic customer service. Would highly recommend

25 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Lynsey, thank you for taking your time to leave this lovely review - we will pass your kind words on to our customer service team!

Valorada con 5 estrellas sobre 5

Amazing quality products and fantastic…

Amazing quality products and fantastic customer service! I always buy from Bluesky directly, the postage is so fast and there are often really good bundle deals too. I will never shop anywhere else for nail products!

25 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Emily. Thank you for such a lovely review - we are so glad that you have been enjoying our deals!

Valorada con 5 estrellas sobre 5

Great customer service!

20 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Jasmin, thanks so much for taking your time to leave a review - we'll be sure to pass your kind words on to the customer service team!

Valorada con 5 estrellas sobre 5

Lovely delivery as always

Lovely delivery as always. Looking forward to next months subscription.

17 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your kind review, Emma! We're so pleased that you're loving the subscription so far - we can't wait to hear what you think of our December Nail Mail colours.

Valorada con 5 estrellas sobre 5

Excellent quality products

Excellent quality products
Staff so helpful and accomadating,so quick to help me with my problem

17 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks Dianna! We are so pleased to hear you love both the products and our team!

Valorada con 5 estrellas sobre 5

helpful customer service

I ordered from bluesky two days ago but never got a confirmation email, however after emailing them about it I later realised i had put my email in wrong and missed a letter out. I explained to them and they were very helpful and changed the email on the order to my actual one without any hassle!!

16 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your great feedback! We hope you love your new Bluesky products.

Valorada con 5 estrellas sobre 5

Perfect

Great Customer Service and Fast, Efficient Communication.

15 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your lovely review, Shelley! We will certainly pass your kind comments over to our Customer Service team.

Valorada con 5 estrellas sobre 5

Excellent quality, long last. Great customer service

Love this company, products are long lasting excellent quality. customer service always on hand to give advice on any queries you may have. 100% recommend

14 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Samantha, thanks for taking your time to leave us this kind review! We are so pleased to hear you get on so well with our products and thanks very much for your lovely comments about our team too!

Valorada con 5 estrellas sobre 5

Helping with a delayed parcel

I had an issue where my parcel has not arrived for almost 10 working days (this is at fault of the courier, NOT Bluesky).
I sent Bluesky an email to help me locate the parcel and I received a response almost instantly, they were very helpful and professional.

10 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Paige, thanks so much for taking your time to leave a review. We're so pleased to hear the team were able to help you with your order - we'll be sure to pass your kind words on to them!

Valorada con 5 estrellas sobre 5

Fantastic Customer service!!

What fantastic customer service, had a slight hiccup with my delivery (no fault of the seller) they sorted the problem straight away with no hassle!! Would definitely recommend this company.

4 de noviembre de 2020
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your lovely review, Lianne! We hope you enjoy your new Bluesky products.

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