Bluesky Cosmetics Opiniones 

266
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They heavily promoted the HEMA free nail system . I went all in and bought it . Only once I’d applied it and got the burning feeling did I decided to read all the bottles despite them assurin... Ver más

Valorada con 5 estrellas sobre 5

It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... Ver más

Valorada con 5 estrellas sobre 5

I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... Ver más

Valorada con 5 estrellas sobre 5

Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Industria cosmética

Información proporcionada por diversas fuentes externas

The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

266 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(266)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

1000% recommend

Ive been buying from Bluesky since lockdown and cannot fault their products or customer service. 100% recommend and extremely helpful in rectifying a mistake I made today.

27 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer

I am a regular customer of Bluesky Gel varnishes and with my recent purchase there was a problem with delivery - not their fault. I contacted Bluesky and their response was immediate. Within a few days the problem was sorted and I had delivery within the week. Very happy customer.

23 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

I emailed the customer service team at Bluesky and received a response from Katy and had my order sent out all within an hour! Fantastic service and the products I've been ordering for years are always great quality.

18 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seriously the best company!

I’ve been using Bluesky for a very long time. Beautiful colours, easy to use, lovely coverage and last well.
I emailed them a few years ago to ask about there numbers (they changed them but colour was still the same) and they replied straight away.
I’ve just done an order and stupidly ordered a couple of the same colours I already have! Emailed them asking if I return them would they do a swap, again the quickest reply and they said yes! What a company!

20 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I received a mystery box

I received a mystery box, brilliant items great value ,had a small issue so emailed in and it was resolved in less then 24 hours ! Great customer service and great products. Will continue to use for many years !

4 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This nail gel is the worst product I…

This nail gel is the worst product I have ever bought online and I would like a full refund to purchase another brand
It smells ghastly and the smell lingers on which makes me nauseous, the colour is nothing like what’s advertised and it isn’t a gel polish.
This company is supplying rubbish and they should not be trading

19 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Great

I’ve been using your products for a while now and absolutely love them. They stay very well and the colours are vibrant and beautiful.

11 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Incredible service

Incredible service! I chose the wrong colour so I contacted the cst team and within 24 hours someone came back to me and allowed me to swap the colour for something suitable! I have always used Bluesky products, the gel is far superior to other brands and stays shiny for a long time. Thank you Bluesky :)

1 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Tough delivery outside of UK

The fact that the goods in the order were sent as a letter instead of parcel brought some confusion for the delivery process because it was not possible to track the delivery. In addition, I had to fill a tax clearance and wait in uncertainty if it goes through finally.
As for the goods, nail polish is a bit too watery, primer couldn't hold couple of nails for several days, but cuticle oil is quite nice.

9 de julio de 2023
Valorada con 5 estrellas sobre 5

I've never had any problems with blue…

I've never had any problems with blue sky products what so ever i use their gel polish on all my clients , i have had clients that have had it last up to 9 weeks other than nail grown very pleased & would most definitely recommend

9 de julio de 2023
Valorada con 5 estrellas sobre 5

Bluesky get it right

I have found that Bluesky always have great gel colours that last well. Recently after an error with an automated name and address, Katy at the Customer Service team was excellent. I made contact by email on a Sunday morning and by the afternoon my order was being resent. I would definitely recommend Bluesky - not only for the great range of products but also because they want to get it right for their customers.

16 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products

Have ordered from Bluesky for years, great products and quick delivery. This time I ordered the builder gel for the first time - bit nervous to try it , but was easy to use and very effective. Slight issue with the colour I'd ordered, but customer services sorted it quickly and easily. Great company to buy from

16 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service / great polish

Edit:I called royal mail this morning, they confirm Bluesky have printed the label for my order 8 days ago, but not posted it off yet. I have still not heard from bluesky. (2nd Edit: bluesky contacted me after I left this review and said what Royal Mail had told me was incorrect. Either way...12 says on and I still await delivery. Bluesky have said if the delivery does not arrive within 14 days they will issue a full refund. Shame they send out their orders by 2nd class. Our orders are more important to us customers...so 1st class would be much better with an option for paying for next day maybe?)
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We love the range....however the 1 star is for customer service. Ordered 23 colours to upgrade our range. So big order. Ordered over a week ago and still not arrived. Did get a reply at first but only apologising not offering any help. Been emailing for last 3 days begging for a call or help but I'm being totally ignored. There is no number on their website. So what do I do?....cancel payment with credit card? Have clients booked for function next week.They could dispatch repeat order and if 1st order turns up I could return it. But staff at Bluesky ignoring me so this is only place left for me to ask them to pleeaassseee help.

15 de julio de 2023
Opinión espontánea

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