Bluesky Cosmetics Opiniones 

267
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I bought a few of their gel nail colours, base coat and no wipe top coat. I hoped that it would be a long term saving on getting my nails done in a salon. I have used them 4 or 5 times now and the lon... Ver más

Valorada con 5 estrellas sobre 5

It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... Ver más

Valorada con 5 estrellas sobre 5

I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... Ver más

Valorada con 5 estrellas sobre 5

Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... Ver más

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Información sobre la empresa

  1. Industria cosmética

Información proporcionada por diversas fuentes externas

The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(267)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service received my parcel in 1…

Amazing service received my parcel in 1 day after ordering and products are amazing!

5 de octubre de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

So happy to hear this, Zara! Thanks for leaving us this lovely review, and we hope you enjoy using your new Bluesky products.

Valorada con 5 estrellas sobre 5

Amazing selection of colours and…

Amazing selection of colours and quality products. Far better than some very expensive ones on the market (in my opinion). Always fast delivery.

1 de octubre de 2021
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Respuesta de Bluesky Cosmetics

Hi Fiona, thanks very much for this lovely review! We're so pleased to hear you've had a great experience using Bluesky products.

Valorada con 1 estrellas sobre 5

So disappointed!

We bought this for my daughter's 16th but the lamp doesn't seem strong enough to dry the polish, it just stays sticky!! Any suggestions please??

18 de septiembre de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Sarah, we'd love to help you out here! The gel polish should be sticky to the touch after it has been cured in the lamp, as this is how the next coat adheres to the previous one. The sticky layer from the Top Coat is then removed using the Cleanser Wipes - if you purchased our Starter Kit, they will be in the kit for you :)

Other pointers to note is that the gel will need to be applied using a very thin layer to ensure a full cure. We have plenty of tips over on our website and we hope this helps you and your daughter get the true 5* experience from our Bluesky products: https://blueskycosmetics.co.uk/blogs/blog/the-ultimate-guide-for-gel-polish-beginners

Any other queries you may have please email the team on info@blueskycosmetics.co.uk.

Valorada con 5 estrellas sobre 5

Gel starter kit

I bought the gel starter kit. It included the uv light, polishes, nail files and cleansing wipes. The kit is excel value for money. Lovely shades of polish and the uv light cures them perfectly.

2 de agosto de 2021
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Respuesta de Bluesky Cosmetics

Hi Julie, so happy to hear you're pleased with your kit! Thanks for taking your time to leave us this lovely review and we hope you continue to enjoy experimenting with your new colours!

Valorada con 4 estrellas sobre 5

pleased with the product

Delivered promptly and pleased with the product. Not as thick as other gels and gave a better finish

2 de agosto de 2021
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Respuesta de Bluesky Cosmetics

Hi Lorraine, thanks for your review and we're happy to hear you're pleased with the product! Our gels were created with a thinner consistency in order to help our home users with ease of application. We do have a professional range which is more highly pigmented and a thicker consistency if you're a qualified nail technician - you can take a look at this range here: https://blueskyprofessional.com/

Valorada con 5 estrellas sobre 5

Having a couple items missing from my…

Having a couple items missing from my order, bluesky were so apologetic and helpful in helping me sort out my order.

21 de julio de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Louise, we're really happy to hear that the team were able to help you out - we will pass on your kind words to them! We hope you enjoy using your new Bluesky products.

Valorada con 5 estrellas sobre 5

Arrive on time 👍Great product 💅

Arrive on time👍 Great product 💅

2 de julio de 2021
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Respuesta de Bluesky Cosmetics

Thanks Samantha, we're so pleased to hear about your great experience with Bluesky! We hope you enjoy your new products.

Valorada con 5 estrellas sobre 5

I have been using Bluesky gel polishes…

I have been using Bluesky gel polishes for many years. I’m now a fully trained nail technician and I still love the quality and colour choices or this brand. I’m now signed up to their Nailmail. I got three yummy colours (mini bottles) and a pot of chrome powder. Very impressed. Ignites my creativity! Keep up the good work guys!

2 de julio de 2021
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Respuesta de Bluesky Cosmetics

Thanks for taking the time to leave this lovely review, Gina! We're so pleased to hear you've been using Bluesky for so long, and that you're signed up to the subscription service too. We can't wait for you to see what we have in store for you in the coming months!

Valorada con 3 estrellas sobre 5

Inexperience and the quality is okay

Inexperience and the quality is okay. It doesn't tend to last long on my nails without chipping. I use a base coat, two top coats, as well as two coats of colour.

1 de julio de 2021
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Respuesta de Bluesky Cosmetics

Hi there, we'd really like to help you out here! Usually, if the gel chips away quite quickly this can be due to a number of things:

Oil on the Nail Plate - Even if a Cleanser wipe or Cleanser is used during your prep routine, some nail beds are naturally more oily and this can cause lifting. Using a Primer before application can help dry out the nail bed and remove these oils. You will also need to ensure you use a Buffer during your prep routine to remove the shine from the nails, otherwise the gel won't adhere.

Not properly capping the free edge - When you apply each coat it is important to gently run the brush along the free edge of the nail to avoid chipping.

Flooding the cuticle area - If too much product is applied near the cuticle this can cause lifting. We recommend starting your brush strokes from the centre of the nail bed and gently pushing up toward the cuticle area but without touching the cuticle itself.

We also have a helpful blog with tips on Gel Polish application that goes into this in more detail: https://blueskycosmetics.co.uk/blogs/blog/the-ultimate-guide-for-gel-polish-beginners

We hope this helps, but you are welcome to get in touch with us on info@blueskycosmetics.co.uk for further advice from a member of the team!

Valorada con 5 estrellas sobre 5

Love Bluesky

No hassle. Delivered on time. Will always buy from here

1 de julio de 2021
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Respuesta de Bluesky Cosmetics

Thanks Elsa, this is so great to hear! Thank you for taking the time to leave such a lovely review - we hope you enjoy using your new Bluesky products.

Valorada con 5 estrellas sobre 5

Absolutely love bluesky

Absolutely love bluesky products great quality good prices easy to work with. Customer services were fab when I had wrong item delivered. Superb company!

23 de junio de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

We're so pleased to hear your lovely feedback! Thanks for your kind words about the team too, we will be sure to let them know.

Valorada con 1 estrellas sobre 5

So disappointed!

I ordered few staff for the first time from them, to do my practice jobs (I'm a learner) hoping it will be by this week here. I been trying for almost one hour to do my order online, as I had some problems with the page and as well I couldn't choose to pay with visa. After I finally ordered (it was Friday early morning) they took the money from my account and got a confirmation email. As they say in their web page they do same day shipping if you order before 2pm, I was hoping have my order with me by Monday-Tuesday. But today morning I got a email from them saying that the order was cancelled and the money refounded. Didn't explained nothing at all. After I contacted them to know the reason why it was cancelled they told me just because my IP didn't Match and it was flagged as a fraudulent order so they cancelled it and refounded my money, even if I was registered in their website, and the money was already taken !! The only thing they told me I could do is reorder it again. I checked at my bank account, there was no money still. But my review is, that I waisted my time, and deffinetly not going to order from there again and of course not going to recommend it at all, and my friends who are using their products I will tell to move to another company!

14 de junio de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Monika,

We are so sorry to hear that you are disappointed with your experience.

In order to ensure our customers and the wider community are protected from their details being used fraudulently on our website, we have practices in place to automatically stop potentially fraudulent purchases from being processed by our warehouse.

This means that when an order is flagged on our system as fraudulent, the order is automatically cancelled and the money refunded to the original method of payment.

We are really sorry that, in this instance, your order was genuine and you have been left disappointed by this experience. Please rest assured that your money was refunded straight away and will now be processed by your bank to return this back to your account.

Should you wish to speak to a member of the team further with regards to this you are welcome to email us on info@blueskycosmetics.co.uk

Valorada con 5 estrellas sobre 5

Excellent company

Always have excellent customer service and they always keep me updated with order details and dispatch

1 de junio de 2021
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Respuesta de Bluesky Cosmetics

Thanks for taking your time to leave us this great review, Michelle! So pleased to hear our customer service team have been able to help you out.

Valorada con 5 estrellas sobre 5

Amazing!

I've been using Bluesky gels for some years now, and the quality of them is amazing! I've never had a nail chip, and always get compliments on every set I do! Extremely reasonably priced, just a fantastic brand I would recommend to everyone!

20 de mayo de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thank you so much for your lovely review! So pleased to hear you've been getting on so well with the products - and that other people are noticing it too! We hope you'll be using Bluesky for many more years to come.

Valorada con 5 estrellas sobre 5

Bluesky customer service team are…

Bluesky customer service team are AMAZING!! Super speedy responses and they go above and beyond to answer your question with more relevant information that you didn’t even know you needed! Best example of customer service I have seen in a VERY long time!

17 de mayo de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Charlie, thanks so much for your lovely review! We're really pleased to hear your brilliant feedback for the team and we will ensure this is passed over to them.

Valorada con 5 estrellas sobre 5

So pleased

I used to use nail polish but was tired of it chipping after a couple of days. I decided to try Bluesky gels and wow! Lasts over 2 weeks, really easy to use and really fast shipping too. So pleased!

14 de mayo de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Thanks for your lovely review, Natalie! We're really pleased that you chose Bluesky and have found the brand for you.

Valorada con 1 estrellas sobre 5

AWFUL!!

AWFUL!!! peeled off the edges after 30 seconds!! also gave a weird resedue

5 de mayo de 2021
Opinión espontánea
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Respuesta de Bluesky Cosmetics

Hi Hannah, we're sorry to hear you're having issues with the gel polish and we'd love to help you out here! With regards to the residue, each layer should indeed be tacky after curing as this is what helps the next coat of gel to adhere to the last. The final tacky layer needs to be wiped off with cleanser/a cleanser wipe. We have more info on application here: https://blueskycosmetics.co.uk/blogs/blog/the-ultimate-guide-for-gel-polish-beginners

To help you out with your gel peeling away this quickly, we have a number of reasons and solutions:

Gel not being cured thoroughly - if the gel is peeling away just after being cured as you noted above, it'll most likely be that the gel has not cured properly. Ensure a very thin layer of gel is applied (starting with base, then colour, then top coat) and cured for 60 seconds in your Bluesky lamp after each coat.

Not properly capping the free edge - When you apply each coat it is important to gently run the brush along the free edge of the nail to avoid it peeling away from here.

Flooding the cuticle area - If too much product is applied near the cuticle this can cause lifting. We recommend starting your brush strokes from the centre of the nail bed and gently pushing up toward the cuticle area but without touching the cuticle itself.

Oil on the Nail Plate - Even when a Cleanser wipe or Cleanser is used during your prep routine, some nail beds are naturally more oily and this can cause lifting. Using a Primer before application can help dry out the nail bed and remove these oils.

You are most welcome to email us for further guidance to help you out on info@blueskycosmetics.co.uk too should you have any further questions for the team!

Valorada con 2 estrellas sobre 5

Nice colours but poor quality

I like the colours and the order was dispatched and delivered in a few days...but ...
Very poor quality. I took 6 coats to have a full coverage.
Very disappointed

3 de mayo de 2021
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Respuesta de Bluesky Cosmetics

Hi Annie,

Thanks for taking the time to let us know about this and we're sorry that you're experiencing this issue. We'd love to help you out here - you are welcome to email us on info@blueskycosmetics.co.uk letting us know the colour you are having this issue with and our technical team will be able to advise further.

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