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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, always quick to respond and very helpful. Having researched before purchasing a kayak I simply couldn't find one that stands out as much as the ones at Blue Wave. Comes with ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

recently bought a kayak from Blue Wave Kayaks and I'm really impressed. The quality of the kayak is excellent, it's sturdy, comfortable, and feels very stable on the water. Delivery was quick, and t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered a rainbow 2 seater kayak that said "3 working days delivery". After purchase I was then informed it would actually be 5 working days. I have since been told it will be 11 working days. Fa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A Kayak is large and logistics are hard, my motorised fishing kayak was very large and Bluewave managed to deliver quickly and efficiently. There was some minor snagging where a couple of bits had br... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canoas y kayaks

Escrito por la empresa

Bluewave Kayaks are a fantastic way to get out on the water. We have an ever increasing range to suit all needs including single seater kayaks, double kayaks, fishing kayaks, inflatable kayaks, canoes and even a new range of SUPs (stand up paddle boards) They are stable, fast and comfortable with many features which make them a pleasure to use. Although some of our kayaks have been designed with fishing in mind, they are all fantastic all round recreational kayaks. They ideal for use on rivers, lakes, estuaries and the sea.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

75 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(75)

9 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product

Great product, good service.

4 de julio de 2024
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Respuesta de bluewavekayaks.com

Thank you for taking the time to leave your positive feedback.

Valorada con 5 estrellas sobre 5

Ordered my kayak

Ordered my kayak, delivered on specified date. Good sturdy product

3 de julio de 2024
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Respuesta de bluewavekayaks.com

Thank you for your order and for your lovely review.

Valorada con 5 estrellas sobre 5

Great products

Great products, fantastic customer service!

21 de junio de 2024
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Respuesta de bluewavekayaks.com

Thank you Julian, we are so pleased you were happy with our service.

Valorada con 5 estrellas sobre 5

Ted's kayak

Received kayak in perfect condition had slight problem with delivery being late bluewave resolved this quite quickly couldn't have been more helpfull would recommend to anyone thinking of purchasing one 👍

21 de junio de 2024
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Respuesta de bluewavekayaks.com

Hi Eddie,

We are so pleased we could step in and resolve any delivery issues. Thank you so much for your kind review.

Have a lovely day.

Valorada con 5 estrellas sobre 5

Couldent be more pleased with the kayak or the service

Delivered when promised. Although we had tried our best to get as much information on the Kayak as possible, watched the You Tube reviews etc, we were more than pleased with the Kayak when it arrived, if fact it superceeded our expectations. First day out last week as absoloute beginners ( both 68), a great day. Looking forward to lots more practice this summer,. P.S. Didn't fall in. Much more to learn though. Great purchase!

11 de junio de 2024
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Respuesta de bluewavekayaks.com

Hi Richard,

We are thrilled to hear our Bluewave kayaks exceeded your expectations! We hope you love your kayak as much as we do!

Thank you for your review and have a great day!

Valorada con 5 estrellas sobre 5

Double Glider ( First timers)

So helpfull with pre order advice. When it arrived as quickly as promised my wife and I were over the moon with the quality. So much better than everything we had seen in shops locally. No doubt this is a far superior quality and well worth the money. So releived when we saw and tried the supplied seats and that the width of the kayak was wider than we imagined. My wife and I are so looking forward to our first outing planned for July. We swithered for ages over the Cruiser and Glider and decided in the end for the Glider. After seeing it for real blown up in our kitchen I dont think that stability will be much of a problem, Will maybe get wet once or twice until we become more expert, Hey-Ho its a kayak. So if you see two fit looking 69 yr olds up at Arisaig, give us a wave!

13 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The kayak was very quick to arrive

The kayak was very quick to arrive. The fact it comes with everything you need, meant I was ready to take it out straight away. I got it for easy kayaking on the canal and have really enjoyed it so far. Plus the colours make everyone on the tow path comment and ask where I got it.

28 de mayo de 2024
Valorada con 5 estrellas sobre 5

Cruiser Single Inflatable Kayak

Using the website was straightforward, all the information needed was there and delivery excellent. Instructions were simple and straightforward. "Bobbie " my kayak was easily inflated using the manual pump (my husbands SUP takes longer using the car charger). I (a novice paddler) found the kayak very easy to maintain a straight line and STABLE in the water, so much so that I was able to also have my dog with me. My husband is an experienced paddler, he took it for a spin and was pleasantly surprised with its handling and characteristics. Overall really happy with the whole experience.

28 de mayo de 2024
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Respuesta de bluewavekayaks.com

Hi Bethan!

Thank you so much for your kind and detailed review. We are so happy to hear you are happy with your new kayak and that your husband enjoyed his experience too.

Should you require any assistance from the team, do not hesitate to contact us.

Happy Paddling! Have a lovely day.

Valorada con 5 estrellas sobre 5

Happy customer

Great kayak, fast delivery!

30 de abril de 2024
Opinión espontánea
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Respuesta de bluewavekayaks.com

Thank you for your review Charlotte.

Valorada con 5 estrellas sobre 5

All good

All good! Delivered quickly and as expected.

6 de junio de 2023
Opinión espontánea
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Respuesta de bluewavekayaks.com

Thank you for your review Claire

Valorada con 5 estrellas sobre 5

Great Kayaks

Purchased a Dart touring Kayak three years ago which has been absolutely faultless. Recently bought a second one for my wife, identical to the first except the colour. Great prices and great kayaks.

12 de julio de 2023
Opinión espontánea
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Respuesta de bluewavekayaks.com

Thank you for your review Mark and for your multiple purchases. We are so thrilled to see happy customers.

Valorada con 5 estrellas sobre 5

Inflatable Canadian Canoe

We purchased an inflatable Canadian Canoe back in August 2022 and it arrived in early September: it’s fantastic! 👌🏻😁. We have been out on several trips and we are looking forward to many more this year. We’ve already received a number of admiring comments, and people saying how impressive it is as an inflatable 😁. It’s easy to inflate and deflate and comes in a handy bag so it can be packed away and transported. Obviously it is a big piece of kit, so the bag isn’t light (for me anyway 😉) and the wheels help with moving and it’s manageable for two. Works a treat for what we wanted it for and I think it glides really nicely through the water (this coming from me as a novice). Lovely customer service too 😁. Thank you Bluewave Kayaks we are really pleased with our purchase 👌🏻😁

2 de septiembre de 2022
Opinión espontánea
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Respuesta de bluewavekayaks.com

Thank you so much for your great review Tracy. We are so pleased to see you were happy with our service and kayaks. Please do not hesitate to contact our team should you require any additional products or advice. We hope you have a great day.

Valorada con 1 estrellas sobre 5

False delivery information...not actually 3 working days

I ordered a rainbow 2 seater kayak that said "3 working days delivery". After purchase I was then informed it would actually be 5 working days. I have since been told it will be 11 working days.

Fake delivery information. Who knows when I'll actually receive this item?!

24 de abril de 2023
Opinión espontánea
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Respuesta de bluewavekayaks.com

We are so disappointed to hear of this information. We try our best to deliver goods to customers within the 3 working days, however sometimes this can change depending on the customers delivery location. We are so sorry for the inconvenience but thank you for your patience.

Valorada con 5 estrellas sobre 5

Blue Wave "Discovery" Kayak…

I bought a Blue Wave "Discovery" Kayak Direct from the company last summer. Not only did I get the kayak at a GREAT price, but they were very good at both advising me and helping me throughout the process. As I was passing their warehouse on my way to my holiday home in Devon, they even allowed me to pick the craft up part way though my journey.
A highly recommended company!

5 de mayo de 2022
Opinión espontánea
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Respuesta de bluewavekayaks.com

Thank you so much for your lovely review Phill. We hope you are still enjoying your Discovery kayak. Have a great day.

Valorada con 5 estrellas sobre 5

I love my Bluewave kayak

I love my Bluewave kayak - excellent quality with accessories. ordering was easy - communication re: order was excellent - very fast dispatch. Delivery was straight forward with the driver even carrying the kayak to its new home - looking forward to more adventures this year.

31 de enero de 2023
Opinión espontánea
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Respuesta de bluewavekayaks.com

We love that you love your Bluewave kayak Catherine! Thank you for such a kind review.

Valorada con 5 estrellas sobre 5

Highly recommend this company

We bought 2 SUPs over the phone from Blue Wave Kayaks to add to the 2 that we had already bought on a visit to their shop a year before. We did not hesitate to deal with the company again as they are knowledgeable, friendly and helpful. The 2 SUPs arrived via a reputable courier company within a couple of days even though our house is very difficult to find. The SUPs are excellent quality, 100% reliable and great fun. I would not hesitate to recommend this company and I am sure that we will be buying other products from them in the future..

31 de julio de 2022
Opinión espontánea
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Respuesta de bluewavekayaks.com

Thank you for your review James. We are thrilled to hear you are happy with the SUP boards. Please do not hesitate to get in touch with the Bluewave team should you require any further assistance.

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