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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very efficient service, was dealing with a lovely & polite lady called Fiona Joseph so helpful with on time delivery and Hot Tub was delivered on time by Zen& Ray with no complications, Thank you ve... Ver más

Valorada con 5 estrellas sobre 5

What amazing customer services from start to finish. Andrew goes above and beyond he is a credit to your company thank you for your help. We couldn’t be happier and we definitely recommend buying a ho... Ver más

Valorada con 5 estrellas sobre 5

From start to finish the service was exceptional Fiona in the office guided me through all the options and helped settle any uncertainties. On the day of delivery the 2 guys were very careful with a t... Ver más

Valorada con 5 estrellas sobre 5

We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was in... Ver más

Información sobre la empresa

  1. Tienda de jacuzzi

Escrito por la empresa

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service, was dealing with a lovely & polite lady called Fiona Joseph so helpful with on time delivery and Hot Tub was delivered on time by Zen& Ray with no complications,
Thank you very much 👍🏻

15 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing

Absolutely amazing!
From first speaking with Fiona who is so knowledgeable, and extremely helpful to placing my order through to delivery from Dwayne and Marshall who were both brilliant, efficient and bang on time! , The whole process has been excellent.
Fiona has been on hand throughout and adds a real personal touch to the whole experience. I feel a valued customer and would highly recommend Blue Whale Spa to anyone ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you

Thank you, fiona and the team.
Amazing service from start to finish.
Ordering Maid simple with a small deposit and help throughout the process with measurements and technical spec.
The installation/delivery team were 10 out of 10 going above and beyond highly recommend this company.

13 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

What amazing customer services from start to finish. Andrew goes above and beyond he is a credit to your company thank you for your help. We couldn’t be happier and we definitely recommend buying a hot tub from these guys. AAAAAA+++++

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hot Tub masters

From start to finish the service was exceptional Fiona in the office guided me through all the options and helped settle any uncertainties. On the day of delivery the 2 guys were very careful with a tight route. The set up of the hot tub was explained thoroughly step by step and made things easy to understand. Cannot praise the company high enough

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would highly recommend this company

I would highly recommend this company, after talking through on the telephone the various aspects of the hottub I was able to confidently order online. Andrew called the day after the order to confirm details and to arrange installation and access routes, Andrew kept in regular touch up to install day. The install was carried out by Mark and Marcellus who very very efficient and left the area spotless after installation. Best price great experience.
Scott

27 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hot tub

From ordering to delivery was excellent, Fiona from sales was very helpful and explained everything clearly, and the men that delivered to tub was very helpful too. Can't recommend enough thank you

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a terrible experiance previously…

We had a terrible experiance previously but it was handled great in the end. Hence why we returned to blue whale spa. Upon returning as a customer, Andrew brunton at the show room was great, he was insured up and helpful, delivery date was selected and agreed and happened as planned! Andrew went above and beyond

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent after sale service (more than…

Excellent after sale service (more than eight years after the original hot tub was purchased). We were treated as if we were a new customer. Nothing was too much trouble. I cannot recommend this company and particularly James and the gentleman who delivered the replacement hot tub lid highly enough. We will definitely re-purchase from blue whale spa in the future.

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent spa and company

From the first contact with Blue Whale Spa, through to after sales care, Andrew Brunton has been extremely helpful all the way through. Great hot tub - we ordered the Beacon Cove 4. All instructions for preparing and approving the location were very clear. Delivery and installation was very smooth and delivery team were very helpful and knowledgeable. Would highly recommend Blue Whale Spa. Many thanks!

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shopped round for the best deal

Shopped round for the best deal, and Bluewhale spa came out on top. Great value for money. Excellent prompt communication from Fiona. Quick delivery time. Highly recommend.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really impressed with this hot tub

Really impressed with this hot tub. The 85 jets are powerful and well placed, giving a proper massage experience, and each seat feels different which is a nice touch.
The delivery and installation were excellent—Craig and Edmore were friendly, professional, and made everything really easy. They took the time to explain how it all works, which was much appreciated. Big thanks as well to Scott Lowton for all the help.
The LED lights, waterfall, and Bluetooth speakers are a great bonus, especially in the evenings. Comfortably fits 4–5 people and heats up well.
Five star service all round—would highly recommend.

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased and happy

Excellent service from the moment we purchased the hot tub on line, Scott Lawton kept us up to date and informed on everything and nothing was to much trouble for him . Hot tub arrived as planned and scheduled the drivers were very helpful and explained everything, very impressed with the service and love my new hot tub. Would highly recommend Scott and his team at Blue whale spa

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick service, great price and product

Quick service, great price. Andrew helped on the phone and provided lots of advice. Delivery was fault less, nothing seemed a problem, Martin and Huwbert Thank You.
Loving the hot tub spa.
Was nervous about ordering online at first but I received emails from ordering until delivery with lots of advice videos and leaflets.
Highly recommend.

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went into the showroom and was greated…

Went into the showroom and was greated by Andrew Brunton, who was helpful and was happy to answer all of our questions about the chemicals for our hot tub! His customer service makes Blue Way Spa a place I would highly recommend. I’ll definitely be returning!

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From order to installation of our hot…

From order to installation of our hot tub has been so smooth and special thanks has to go to Fiona that looked after us and informed us of progress to the day of delivery.
On the day of install nothing was an issue to the team, even in torrential rain that we had on the day the guys never stopped until it was complete.
First class would buy from you again!

1 de abril de 2026
Opinión espontánea

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