BEWARE - if you are not careful Bluu will try to charge you extra. Best to avoid - go to a more trustworthy provider (Avis at Johannesburg airport were great for us on this trip) In our case, o... Ver más
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Consulta las opiniones de los clientes
I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... Ver más
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... Ver más
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... Ver más
Información sobre la empresa
Acerca de Bluu
Escrito por la empresa
Bluu designs patio umbrellas and furniture with durable materials. We provide one-stop shopping, an
industry-leading warranty program and world class customer service that will guarantee you are more than satisfied
with your purchase.
View Us Now:
Información de contacto
1255 Corona St, Denver, CO 80218, 80218, Denver, Estados Unidos
- support@bluu.com
- bluu.com
2,3
Malo
152 opiniones
No ha contestado las opiniones negativas
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east to use & looks great
Great product, looking forward to loading it up with plants. Looks great in my backyard
23 de junio de 2022
Great Customer Service order 2185
I ordered a Sequoia Pro Cantilever Umbrella Square 1 Tier along with the suggested base weights.
This umbrella was easy to set up and took about 30 minutes using supplied directions. However, after opening it the first time a small tear was discovered. I then contacted Bluu customer service and began a text dialogue with rep Norman.
Norman quickly understood the problem and after seeing the pictures of the rip I sent him. He was extremely sympathetic and apologetic for this trouble and we came to a solution. I must say that the customer service team at Bluu went out of their way to resolve my issue. As good businesses want to do they obviously want me to purchase additional Bluu products and with customer service like this they have accomplished their goal. Next time I am looking to buy I will go to Bluu.
22 de junio de 2022
Opinión espontánea
Order #2111
I received my chair as described , Noman from customer service was helpful with some questions . The chaise lounge will last for a long time due to the material it is constructed if . Thanks again Bluu
19 de junio de 2022
Opinión espontánea
Good customer service
I forgot to type in the discount code yesterday when ordering online, so I emailed Bluu and they immediately refunded me the difference. Very quick and honest. I haven't received my order yet and hope to add to this review when it arrives.
15 de junio de 2022
Opinión espontánea
Order # 2258
Order # 2258
I ordered two of the 9 ft faux wood beige umbrellas. The color wasn’t as light as I was hoping for but reason for 5 stars is because Norman from customer service was extremely helpful and professional, and helped me out right away. The fabric is beautiful and the faux wood grain pole looks very high quality. I wish they had more fabric color choices!
14 de junio de 2022
Opinión espontánea
Wonderful experience with customer service
Overall we had a very positive experience with Bluu. Although the original umbrella we received had some issues, the customer service team was on top of it immediately. We were shipped a new umbrella within a few days and now are enjoying our new pool with some great shade!!
10 de junio de 2022
Opinión espontánea
Great Umbrella
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless hours on the scorching southern side of the house. That would otherwise be impossible in the summer. It even comes with a nice cover for storing during our too long MI winters. There was an issue with the shipment/tracking number but Noman apologized, and made it right. Great purchase.
30 de mayo de 2022
This is a Good shopping experience
This is a Good shopping experience! Bluu's umbrella is very nice.
16 de marzo de 2022
Opinión espontánea
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