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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Lader til at der er et skel i hvad der er tilladt og ikke tilladt ? Eksempelvis hvis man har et barn er det åbenbart helt okay at lade dette hoppe og trampe i en lejlighed så det gungre i resten a byg... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hej, Jeg skal til at flytte internt i Bo-Vest, på grund af renoveringsbyggeri, fra Galgebakken til et gårdhavehus i syd. Jeg må sige at genhusningsteamet gør det rigtigt godt, og særlig Lise Kaas ud... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Min oplevelse med Bo Vest har været over al forventning. De har virkelig taget mine henvendelser seriøst og fået løst den meget professionelt. Jeg kan kun varmt anbefale Bo Vest, som et meget imødeko... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I dag ringede jeg tre gange til Bo-Vest i jeres travle periode og talte med en medarbejder ved navn Ninna. Jeg blev meget imponeret over hendes tålmodighed, selv ved gentagne opkald. Hver gang bes... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Programa de viviendas para personas de bajos ingresos
  2. Asociación de viviendas
  3. Compañía de administración de propiedades
  4. Asociación de residentes

Información proporcionada por diversas fuentes externas

BO-VEST - almene lejeboliger i hovedstadsområdet


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

270 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Bo-vest is racist

Based on your treatment. Based on the complains that we did by phone and email. Based on the stress and the violence that my wife has faced from your employees. I can say.

“bovest is racist.”

One star is a lot... if I can, I would give you none.

19 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bo-vest is racist and uncooperative

Bo-vest is racist and uncooperative

The employee of bo-vest has tried to move my fathers wheelchair many times from its place through the past 5 months. My mother used to put it at the area beside her home door. We have seen an employee who works for bovest moving it and putting it in front of my mother home door. She was having difficulty to get out of her home!! We didnot get why he was doing this to her. He was leaving too fast after doing so . Thus I was not able to talk with him. This is not normal. I saw him while I was going up on the stairs . I saw him taking the wheelchair again. I told him “this is my fathers wheelchair why do you take it.” He was surprised to see me in front of him and he said he doesnot like this wheelchair!!! I told him you donot need to like it. It doesnot belong to you. It belongs to my parents. I have asked him nicely to leave it in peace!!! During a weekend, my fathers wheelchair has been stolen. That guy who works for bo-vest stole it and put it in the trash. My mother was so sad and found it in the trash by luck by her own self!!! Because she informed the office and they acted blind and deaf . Bo-vest office refused to help her. My parents are old. They donot deserve this treatment from your employees. They supposed to help them around not creating problems to them. We have contacted the administration by emails and phone. They are not cooperative. My mother has been insulted infront of my sister at her home by your employees. My mother called me crying a day after she found the wheelchair because your aggressive employees who insulted her!!! She informed me that an aggressive employee from your office tried to steal the chair again !!! Your employees are racist because I can see that all the people are using the area beside their home door to put their wheelchairs and roletter . Only my parents are suffering because of your employees. My mother has faced a violence infront of her home door and she got stolen. the administration has been informed with what happened and they did nothing!!!! I cannot imagine that this happened in denmark!!!! They are old people and they deserve to live in peace. You provide them with stressful, unsafe and aggressive environment to life in. Thus, Bo-vest is racist

18 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Dear Ka Ab,

see our response to Fatem Goma - I assume, it is the same issue, that you adress?

Have a nice day,

Best regards, Marianne / BO-VEST

Valorada con 1 estrellas sobre 5

Bo-vest is racist

My fathers wheelchair has been stolen from infront of my mothers home door. We have contacted the office and they are not cooperative and racist. Based on what my mother has experienced; I can say that bo-vest is racist. This man called p*** e*** j**** is aggressive.he has threaten my mother in front of me!!! His manager (at the bo-vest office) was aggressive and racist as well. Her name is t*** . She isnot helpful and uncooperative. Bo-vest is a racist and uncooperative company .

17 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Dear Laila,
We are sorry that you and your family regard us this way - 'racist' is not who we are.

If you have specific experiences, you can always file a complaint: https://www.bo-vest.dk/beboer/blanketter-regler-og-muligheder/klagemuligheder/husordensklager/

Also, you are most welcome to contact our administration office: bo-vest@bo-vest.dk or by phone 88 18 08 80.

Best regards,
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Ninna er mit Spirit animal

Ninna er mit Spirit animal.
"Når jeg bliver stor vil jeg være som Ninna" er mit Mantra, jeg fortæller migselv hver morgen foran spejlet.
Meget kan man sige om boligerne, men servicen er i orden.

Jeg har været rigtigt glad for at bo i Bo-Vest's lejligheder. Huslejen har været billig i den korte tid jeg boede der. Naboerne virker flinke og jeg håber en skønne dag er flytte ind i Bo-Vests boliger igen en dag. Hvem ved måske når jeg selv får børn. Hvis det bliver døtre så ved jeg i hvert fald hvad jeg skal navngive min førstefødte...NINNA!!! <3

17 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Bjørn!
Hvis du kunne se gennem e-mail og Trustpilot, tror jeg, du ville se Ninna rødme og smile - og hele resten af Boliggruppen juble sammen med hende. TAK! Vi er vildt glade for din anmeldelse - men vi er faktisk mest glade for, at vi har leveret lige præcis den service til dig, som du havde brug for. Så - tak fordi du skrev herinde, og husk at du altid er velkommen, hvis der er noget, du er i tvivl om.

Mange hilsner og god weekend.
Marianne, BO-VEST

Valorada con 1 estrellas sobre 5

Bo-vest is racist and aggressive

Bo-vest is racist they treated us in a bad way. They are aggressive and uncooperative. Their office is located at the same floor where I live. They donot smile to us since we lived here. They stole my husbands wheelchair while he was at the hospital !!! They did so during the weekend !!!It is the second time they do so!!! They have five cameras in front of the home. I have asked them to show me the camera record to see the thief. They refused to show the camera records to me. I told them that someone stole my husbands wheelchair and put it in the trash area. They acted blind ! A day after the man who works for them (p*** E*** j*****) came to steal it again. I heard a noise and I saw him stealing the chair again !!! He started to shout to me and to my daughter who came to support me on that day because my husband was at the hospital. I cannot imagine that these danish people are stealing wheelchair of an old man from in-front of his home door. We told him that we will call the police so he was shouting more to us. We went after him to bo-vest office. Because they are located beside us on the same floor. A woman called t*** came and started to shout as well !! How do they treat an old woman like that!!! We used to use this area to put my husband roletter and now we was putting a wheel chair . Because it is for old people (ældrebolig). Why do they do this to (us) ?! No one here has experienced such a thing . Everyone is using this area. These days bo-vest sent us letters says that we must remove it because that is the law!!! We informed them if this is right the law then all the people who live at the area /Copenhagen must follow it. We took pictures . We showed them that all people are using this part to put their wheelchairs but bo-vest has ignored what we wrote by email and letter to them. They abused us and stole my husband wheelchair and warned “remove it or we will take it from you” !!!! They are putting chairs at the entrance and they can see that all our neighbors are using this part in peace. But they forced us to not use that part and they are stealing our things!!! I have contacted for months Them Many times because I have something to be fixed at my home and they did not help . Bo-vest are racist and unhelpful .

I need to mention as well that I have filed a complain against bo-vest and they did no thing.

I have emails and letters from them to approve what happened.

You have asked me to remove the names while all the people ( at trustpilot) mentioning the names at the reviews!

There was only wheel chair. I have no idea what large things!!!! I still need to consider that all my neighbors are using this area. I still need to consider that bo-vest have chairs at the enterance. I still need to mention that me and my daughter have faced a violence from bo -vest and bo-vest did nothing after our complain!!!! I still need to mention that we are the only apartment who have been asked to move their wheelchairs because bovest is racist.

12 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Edit: 25th Feb. 2021
Dear Fatem,
When writing 'other large items', it was meant as one of the general restrictions from the Fire Authorities, not you specifically.

I still must advise you to take your complaint to Beboerklagenævnet if you disagree with Bo-Vita's closure of you case.

Best regards,
Marianne/BO-VEST




Edit: 25th Feb. 2021

Dear Faten,
I have now asked around, and it appears, that you have already filed in a complaint regarding the issue of the removed wheel chair.

As the legal advisors of Bo-Vita have answered you, you have to move the wheel chair as well as other large items from the area in front of you door, according to the danish Fire Authorities. That is the law, and we as a company have to follow their directions.

If you disagree in this matter, you can always take your complaint further to the Beboerklagenævnet. For Copenhagen city, you find it here: https://www.kk.dk/artikel/beboerklagenaevnet .

The local office has no interest in escalating any conflict with residents, which is why you can always contact either the local office or the administrations office if you need help in solving different kinds of issues.

Best regards
Marianne, BO-VEST




Edit 19.2.2021

Dear Faten,
- true I asked you to remove names. My reasoning is, that it is faily easy to identify a specific employee when first name, surname and workadress is mentioned as you did. And thank you very much for removing names!

Regards
Marianne/BO-VEST




Dear Faten,
that sounds like very unpleasant experiences. First of all I must kindly ask you to remove all names from your complaint. Trustpilot is a public website and displaying names is a GDPR violation.

I have forwarded your Trustpilot complaint to the one in charge of the local offices around the BO-VEST departments, so that he can look into this and maybe explain the office's actions. We will contact you here or in person if necessary .

Meanwhile you can file an official complaint to our administration and the legal advisors. You find the form here: https://www.bo-vest.dk/beboer/blanketter-regler-og-muligheder/klagemuligheder/husordensklager/

Remember to add specific dates, details and witnesses if possible.

Concerning the video surveillance - according to the GDPR and the Danish video surveillance law, the employees at the local office are NOT allowed to show or watch the videos without an official demand from either police or a legal counselor. I understand that it is tempting to demand to see the videos, but the employees acted correctly and according to the law in this specific matter.

You can always contact the administration on bo-vest@bo-vest.dk or on tlf. 88 18 08 80 if you have any questions.

Best regards,
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Genhusning …

Super god kommunikation i forbindelse med genhusning pga. renovering her i 4 syd.
Alt er gået som smurt og vi har ikke en finger at sætte. Godt samarbejde og i har været lydhør overfor os.
Vi glæder os til at komme hjem til et super dejligt hus ☺️

10 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Tenna,
Tillykke med jeres "nye" hus - det bliver dejligt for jer at få et nyrenoveret hjem.

Tak for jeres fine anmeldelse - den gør glad her i en kold februar ;)

Venligst
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

god kundeservice

god kundeservice. hurtige svar og venlig betjening. :-)

9 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Pernille,
tusind tak for den fine feedback - vi bliver så glade og stolte . Og får kun lyst til at blive endnu bedre ;)

God weekend,

Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Igen må jeg anbefale Bo-Vest

Igen må jeg anbefale Bo-Vest.
Kompetente, hjælpsomme og engagerede medarbejdere. Altid klar til at hjælpe, Svarer hurtigt og venligt.
En fornøjelse at blive hjulpet af.
Tak for super behandling!

6 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære JSP,
tusind tak for din positive anmeldelse! Vi er nemlig klar til at hjælpe, og det gør os glade, at du har oplevet at få en god service.

Du er altid velkommen til at kontakte os, hvis der er noget, vi kan hjælpe med.

God weekend.

Venlig hilsen

Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Tak til Sara Rasmussen for hjælpsomhed…

Tak til Sara Rasmussen for hjælpsomhed og guide ifm. med boligsøgning. Flot service ;)

5 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Linda,

Dejligt at vi kunne hjælpe dig - og held og lykke med boligsøgningen :)

Tak for din positive anmeldelse - den sætter vi meget stor pris på.

Mange hilsner
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Beste kundeservice!

Beste kundeservice!! Jeg kan klart anbefale Bo-vest. De er simpelthen så søde, og hjælpen er lige til! Kæmpe stort plus til kundeservice :) :) Hilsen Mo Iskandar

Snakkede med den sødeste medarbejder idag! Hun er virkelig en stjerne :) :) :)

5 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Mo,
TAK - for dine pæne ord! Det er vitterligt dejligt at vide, at vi hjælper der, hvor vi gerne vil hjælpe.

Rigtig god weekend.

Venlig hilsen
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Varme anbefalinger

Jeg har gennem Bo-Vest/Bo-Vita først fundet en midlertidig lejebolig, og ved hjælp af en intern venteliste fået tilbudt en permanent bolig kort efter.
Gennem hele processen har jeg kun været igennem til hjælpsomme folk der sad ved telefonen i Bolig-teamet, især Ninna. De er allesammen til at snakke med, og man føler altid at de kan sætte sig i ens situation hvis man har vanskeligt ved noget. Rigtig god oplevelse.

3 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Troels,
tusind tak for dine pæne ord - de varmer på en kold februardag :)
VI er meget glade for, at vi har kunnet hjælpe dig! Tillykke med din nye bolig - vi håber du bliver glad for den.

Du er altid velkommen til at henvende dig til vores Boliggruppe eller på det lokale ejendomskontor, hvis der er noget, du er i tvivl om.

God dag
Venlig hilsen
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Bedste service!

Ninna! Du er en f&@/ng Stjerne!!
✔️✔️✔️✔️✔️
Af hjertet Tak for hjælpen og din tid!

3 de febrero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Jo,
ja - Ninna er en stjerne! Og hun - og resten af Boliggruppen - er glade for, at vi har hjulpet dig :)

Tak fordi du tog dig tiden til at anmelde os - det sætter vi kæmpe stor pris på!

Venlig hilsen
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

God service!

Sødt personale der er klar til at hjælpe

28 de enero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Peter,
så kort og præcist kan man beskrive, det - nemlig at alle kollegerne i Boliggruppen hver dag står klar til at hjælpe :)
Tak for din anmeldelse - den betyder rigtigt meget i en travl og underlig corona-tid.

Venlig hilsen
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Rigtig god og hurtig service

Rigtig god og hurtig service. Særlig Ninna er så sød til hjælpe.

27 de enero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Tania,
tak for din ros! Ninna har fået dine pæne ord videresendt - og de gør godt helt ind i service-sjælen ;)

Du er altid velkommen til at kontakte os, hvis der er noget, du er i tvivl om i forhold til bolig eller venteliste.

Mange hilsner
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Hurtig og effektiv hjælp fra Bovest som…

Hurtig og effektiv hjælp fra Bovest som fandt en midlertidig bolig til min søn. Jeg har kun rosende ord til Bovest som svarer meget hurtigt på mine mails.

23 de enero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Marianne,
hvor er det dejligt, at vi kunne hjælpe din søn med en bolig! Og tak for din ros - den er meget værdsat.

Du kan altid kontakte os, hvis der er mere, vi kan hjælpe med.

Venligst
Marinane, BO-VEST

Valorada con 5 estrellas sobre 5

Tak til boVest og især Ninna som hsr…

Tak til boVest og især Ninna som hsr tilbudt mig en dejlig lejlighed. .
Bovest har nogle gode medarbejder som altid står klar til at hjælpe.
Hilsen
Rahul

20 de enero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Rahul,
tillykke med din nye lejlighed! Vi håber, du bliver glad for den - og velkommen til BO-VEST.

Tak for din meget fine feedback - den sætter vi stor pris på!

Mange hilsner
Marianne, BO-VEST

Valorada con 5 estrellas sobre 5

Hjælpsom og forstående

Det har været svært at komme i betragtning til en bolig hos nærmest alle organisationer, men Bo-Vest har været hjælpsomme og behjælpelige.
Har ikke haft en eneste dårlig episode hos Bo-Vest, så der ikke så meget feedback men blot ros, specielt til Ninna som gjorde så meget for os mht boligsøgningen.
Rigtig mange gange, tak for hjælpen.

20 de enero de 2021
Opinión espontánea
Logotipo de BO-VEST

Respuesta de BO-VEST

Kære Ali!
tusind tak for din ros - vi er meget glade for, at vi har været til hjælp for jer! Og vi står stadig klar til at hjælpe , hvis du har flere spørgsmål eller hvis der er noget, I er i tvivl om :)

Mange hilsner
Marianne, BO-VEST

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