Boiler Rapid Repair Opiniones 

76
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very efficient and most friendly. We have requested a return visit in a years time. Thank you Geoff for the service. Regards Sean

Valorada con 5 estrellas sobre 5

Would thoroughly recommend this company. Troy, their engineer could not have been nicer, explaining every step and his work was very neat and tidy. Stephen was so helpful and ensured our new oil boile... Ver más

Valorada con 1 estrellas sobre 5

Had an 'engineer?'out last week(Troy)to fix my boiler,spent 35 mins looking for problem(On his mobile while looking),couldn't find it,said it could be control box or 'something else?',said he would... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Boiler service booked for 10:30am Called at 8:30 to advise engineer running late from first call. Nice to be informed right away and given the option to reschedule. Engineer very pleasent,... Ver más

Información sobre la empresa

  1. Contratista de sistemas de climatización
  2. Ingeniero de gas
  3. Equipamiento y servicio de bombeo

Información proporcionada por diversas fuentes externas

Northern Ireland's favourite heating, plumbing and ventilation company. We carry out Domestic, Commercial and Industrial work for a range of clients including some of Ireland's largest businesses like CBRE and H&J Martin Ltd


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(76)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Boiler service

Engineer carried out oil boiler service yesterday. Firstly it was really simple and easy to book boiler service online. The engineer was on time which for me is so important. The engineer was professional, knowledgeable, and efficient. I was really impressed and happy with his work. And finally, this service was good value and affordable.

21 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had an 'engineer?'out last week(Troy)to…

Had an 'engineer?'out last week(Troy)to fix my boiler,spent 35 mins looking for problem(On his mobile while looking),couldn't find it,said it could be control box or 'something else?',said he would have to speak to his manager,Left and I was never contacted again!
Got an engineer out next day(Different company),immediately saw the problem,new fuel pump replaced there and then,job done,BoomBoom!
Boiler Rapid Repair?Hmmm,🤔 I don't think so!☹️.

14 de agosto de 2022
Opinión espontánea
Logotipo de Boiler Rapid Repair

Respuesta de Boiler Rapid Repair

Hi Anthony, thank you for your review. We're very sorry to hear about the experience you've had; it is far from the levels of service we aim for and far from the standards our customers expect from us. We will absolutely be investigating where it went wrong here so it can't happen again. As a means of redress we would like to offer you a free boiler service to use at a time that suits you. If you'd like to claim this, please drop us an email with your name and address. We apologise again for your inconvenience.

Valorada con 5 estrellas sobre 5

The engineer

The engineer, Troy, from Boiler Rapid Repair was brilliant. Polite, courteous, knowledgeable. He arrived bang on time and he did a super job, leaving no mess or evidence of any disruption to my home. Couldn’t recommend him any higher.

12 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using Boiler Rapid Repair as a service company for our boiler

First time using Boiler Rapid Repair as our usual service engineer has failed to appear after multiple calls. I will definitely be using BRR from now on. Really easy to book a slot for our boiler service, the engineer arrived on time and was very experienced. Our boiler is over 17 years old and has never had any issues but we knew they were about to start. The engineer explained what was wrong, showed me the fault and explained how he would like to repair it. He explained the cost and was not pushy at all. This is the first full service our boiler has had in probably 3 years (covid) and I feel happy it will be fully working for another year. It was really easy to pay for the service as this was done online, along with the repair costs.
Brilliant Service, friendly and knowledgeable staff and not expensive for parts. If we have any further issues, I will be looking to start the monthly homecare plan as this company know their stuff!

31 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended

The engineer turned up on time, wearing the company uniform and was brilliant.

He didn’t just fix the boiler, he explained what he was doing and why, and was happy to answer our questions.

15 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great service, easy to use online booking and payment service. Had gas boiler and job serviced. Engineer was friendly and helpful.

3 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We called Boiler Rapid Repair because…

We called Boiler Rapid Repair because someone recommended them to us. They were courteous and the plumbers have always turned up when they said they would. They have fixed a water and an oil leak with our boiler, lots of dodgy radiators, a leaking shower and they revamped our old dish washer. Totally recommend them.

27 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Boiler Service was attended on time - 15 mins early in fact. Great, efficient service. Pleasant employee. Happy with cost.

2 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional company

Very professional company, appointment made with ease, confirmation received and reminder sent me prior to boiler service. Geoff the engineer was polite and courteous, explained what he was doing and did a job. Would recommend 👌

4 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very Pleased!

Engineer arrived a few minutes early, was polite, efficient and did a great job. Very pleased!

27 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Service

Boiler service booked for 10:30am

Called at 8:30 to advise engineer running late from first call. Nice to be informed right away and given the option to reschedule.

Engineer very pleasent, knowledgeable guy.

Was very quick, cleaned up after himself. Options to pay online, by cheque or cash.

Couldn't fault the company or the engineer.

2 de marzo de 2021
Opinión espontánea

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