Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good well run company, I have bought from them on numerous occasions , always excellent products delivered on time and in exellent condition and more importantly to me, as descibed. Will be purchasing... Ver más

Valorada con 5 estrellas sobre 5

BonneBouffe are connoisseurs of excellent French products and there French Ail - never fails. Whether it is the Lautrec Rośe Braids or the Beaumont de Lomagne White. The Braids arrive safely w... Ver más

Valorada con 5 estrellas sobre 5

We visited Castelnaudary on a touring holiday in southern France, and loved their traditional Cassoulet. Here is the traditional recipe already prepared and canned so it will keep for months, availabl... Ver más

Valorada con 5 estrellas sobre 5

I had a fantastic experience with BonneBouffe! I recently ordered yeast from them, and I was really impressed by how fast the delivery was. Living far away in Shetland, I usually face a lot of... Ver más

Información sobre la empresa

  1. Proveedor de productos comestibles
  2. también en la categoría
  3. Proveedor de catering
  4. Proveedor de lácteos
  5. Quesería
  6. Servicio de pedidos de comida online
  7. Tienda de golosinas

Escrito por la empresa

At BonneBouffe we aim to source the finest ingredients from France and deliver them straight to you with a fast delivery. If you love cooking and eating authentic French food, you can rely on BonneBouffe to deliver what you need, just when you need it. Real French food, online


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

347 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(347)

142 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very good as usual

Very good as usual! Excellent produce. Good price!

31 de marzo de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Maud, We are pleased to hear such lovely feedback. Do you know that you can also keep up to date with special offers and new products by subscribing to our newsletter? Best wishes, Caroline

Valorada con 5 estrellas sobre 5

Does what it says on the tin

Does what it says on the tin. Product is excellent and easy to use.

25 de marzo de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Melanie, Thank you so much for your lovely feedback and your repeat orders, we really appreciate it! Thank you for being a valued customer and for taking the time to share your experience with others. Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Excellent quick delivery and good price…

Excellent quick delivery and good price and quality. Able to get good French products that I always brought back from holiday trips.

25 de marzo de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Linda, Thank you so much for your great feedback! We are truly delighted that we can provide you with a taste of France! Kind regards, Caroline

Valorada con 5 estrellas sobre 5

will buy again

great product ands quick delivery- will buy again

26 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Philip, Thank you for your great feedback. We are delighted that you received your order quickly and that you enjoy the Pain d'Epices! Kind regard, Caroline

Valorada con 5 estrellas sobre 5

Perfect internet experience

Good prices, excellent quality cheese, well packaged, fast shipping, courteous customer service.

23 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Evan, Thank you so much for your lovely feedback! We are glad that you enjoy our cheeses and had a good customer service experience! Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Great service

Great service. The item was out of stock (everywhere) and BonneBouffe kept me informed and product was sent as soon as it was available. Very nice product too!

24 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Deborah, Thank you for such great feedback! We aim to source items not readily available in the UK and we are delighted to hear that you enjoy our products and services. Do you know that you can also keep up to date with new products and special offers by subscribing to our newsletter? Best Regards, Caroline

Valorada con 5 estrellas sobre 5

Very quick to send order and cheese is…

Very quick to send order and cheese is fabulous

3 de marzo de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Gillian, Thank you for taking the time to share your feedback. We are delighted that you received your order quickly and that you enjoy the Crottins! Kind regard, Caroline

Valorada con 3 estrellas sobre 5

Very Fast Goose Rillette Delivery BUT

Very Fast Delivery. Next day ! And post-free. But the Goose Rillette was very disappointing in flavour. We left it overnight to reach room temperature (21C), but it was quite Tasteless. To all three of we three experienced gourmands! Surprisingly flavourless, perhaps, at best, it resembled Pork Rillette. Not even as tasty as Duck. Thus a very disappointing, and somewhat costly experience! A shame. Sorry++ :(

25 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Anthony, Thank you for taking the time to sharing your feedback. While we take great care in selecting quality products, we understand that unfortunately sometimes the quality does not meet our customers' expectations and are truly sorry to hear that you were disappointed by the taste of the Castaing Goose Rillettes.
Please don't hesitate to contact us directly at bonjour@bonnebouffe.co.uk if you ever have any issue with your order as we're always happy to help.
Kind regards, Caroline

Valorada con 5 estrellas sobre 5

A very good selection of French…

A very good selection of French produce.
Fast dispatch.
Cannot recommend highly enough.

25 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Malcolm, Thank you for your great feedback! We're glad that you enjoy our products and service. Thank you so much for your recommendation, we really appreciate it! Kind regards, Caroline

Valorada con 3 estrellas sobre 5

The delivery took longer than expected…

The delivery took longer than expected with Royal Mail, as I ordered fresh food.
It would be nice to have an update from the customer service from BonneBouffe or a chat live to ask questions.
Price wise very good for what I bought.

25 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Soraya, Thank you for your feedback. We sincerely apologise that your delivery was delayed by one day. We send all of our chilled items in insulated, padded envelopes with enough icepacks included within to keep the products cool for up to 48 hours in transit.
Once an order is dispatched, we send an email with the tracking details, and delivery notifications are also sent by Royal Mail.
Please feel free to contact us at bonjour@bonnebouffe.co.uk as we're always happy to help if you ever have any delivery issue.
Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Good website, what a find!

Good website, very prompt and efficent delivery, excellent packaging. Very pleased with all the products.

24 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Alan, Thank you so much for your wonderful feedback! We are truly delighted that you enjoy our products and had a good shopping experience with us ! Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Fast and efficient

Fast and efficient

3 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Thank you very much for taking the time to leave us a feedback, we really appreciate it! Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Great next day delivery service

Great next day delivery service . Very carefully packed too .

3 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Margaret, Thank you for your great feedback! Our team always takes great care while packing products and aim to ship orders as soon as possible. Looking forward to serving you again! Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Arrived quickly

Arrived quickly. Nice big bulbs. Smells divine

3 de febrero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Elaine, Thank you so much for your lovely feedback! We're thrilled to hear that you enjoy our Smoked Garlic! Please keep an eye on our Newsletters as we will send one when the new season's stock has arrived. Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Dear BonneBouffe,

Dear BonneBouffe,

Thank you for your great service delivering
my items in less than 2 days. ~Those tiny
eggs are the amongst the tastest ones...

Have a great business
Thank you

31 de enero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoy our ever popular Fresh Quail Eggs and that you had an easy and pleasant shopping experience with us! Kind regards, Caroline

Valorada con 5 estrellas sobre 5

Inexpensive delicious food delivered…

Inexpensive delicious food delivered expeditiously

30 de enero de 2025
Logotipo de BonneBouffe

Respuesta de BonneBouffe

Dear Andrew, Thank you so much for your kind words! We’re thrilled you love our products and service. Looking forward to serving you again! Kind regards, Caroline

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más