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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t trust this website this is a scam for most of the time I have paid the money and the delivery was showing 1day later changed to 3 days I taught okay I will get it how ever but the thing is I n... Ver más

Valorada con 1 estrellas sobre 5

Typical Gurgaon company with no carevfor customers having so many vendors selling items without having them in stock!! Once you place the order vendors try to procure. This is adding to late del... Ver más

Valorada con 1 estrellas sobre 5

Ye log bhot purane product bhej dete hai jo non returnable hote hai so please humare paise ki value kre hume sahi or new product hi delivered kre. Delay karte hai bhot delivery dene me

Valorada con 1 estrellas sobre 5

Subject: Urgent Complaint: Wrong Item Delivered & Poor Return Process (Order ID: 1776436841-4125) ​"Dear Boodmo Support Team, ​I am writing this with extreme disappointment regarding my Orde... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Escrito por la empresa

We are a quickly developing automotive spare parts marketplace with a mean to unleash to our clients all perspectives and advantages of buying extra parts for cars with the help of our company


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Horrible and worst Experience with…

Horrible and worst Experience with boodmo..
I will suggest not to purchase anything from this app...
Horrible experience with boodmo. A very unreliable portal with non-existent customer service. Most importantly they don't even reply to any communication via their given email address so I am posting the order no. here.
Order No. #1307/01512442-1

Not all parts which are listed in their website are available with the sellers. They keep on extending the date of delivery and shows processing in the order status.

One fine morning after 40 days of placing order the order status would change to "Not provided by Seller" and they have cancelled it...

11 de agosto de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble. As checked, the ordered part was not available with any of our suppliers because of which that placed order was cancelled. Being a marketplace we do not keep all the parts in stock and we need to rely on the suppliers for the arrangement as per the expected arranged time listed by them on the front but sometimes the delay occurs as the part is not available with the suppliers and has to be directly arranged from the manufacturers. Hope you understand.

Valorada con 1 estrellas sobre 5

Horrible Experience with boodmo

Horrible experience with boodmo. A very unreliable portal with non-existent customer service. Most importantly they don't even reply to any communication via their given email address so I am posting the order no. here.
Order No. #2007/01535873

Not all parts which are listed in their website are available with the sellers. They keep on extending the date of delivery and shows processing in the order status.

One fine morning after 20 days of placing order the order status would change to "Not provided by Seller" (back order).

7 de agosto de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble. As checked, your requested part in order package #2007/01535873 is on backorder with the manufacturer & an expected arrival time is not available for it.
Our team is trying their level best to arrange the parts but in case you are not comfortable waiting further, you can opt for cancellation & get your refund.

Valorada con 1 estrellas sobre 5

Dissatisfied customer

hi, If spares are not available, don't take the order we as customers have choice to decide, I had ordered spares of 16K thousands but my ETA time keeps changing, on the order no #2007/01533377, we cannot keep car parked in workshop and keep waiting, I am surprised how you are India's largest car spares suppliers, we order spares online with an trust nothing else, I need by refund by EOD, Seniors must in your operations must view this seriously.

7 de agosto de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble.Being a marketplace we do not keep all the parts in stock and we need to rely on the suppliers for the arrangement as per the expected arranged time listed by them on the front but sometimes the delay occurs as the part is not available with the suppliers and has to be directly arranged from the manufacturers. The refund against your cancellation would be initiated in 24 working hours and shall reflect in your source account withinn5-7 working days.

Valorada con 1 estrellas sobre 5

Your team is fooling customers

Your team is fooling customers, it's been 2 months now and still no update on my product, today morning I received an update that the product is out of stock. What has been happening since the last 2 months? You guys are not able to provide the product, then why are you keeping these sellers on your website?
Your team has kept my money on hold for the past 2 months and who would be responsible for that. Need my money to be funded asap if you guys cannot arrange for my product and for god sake stop calling yourself a India's largest online marketplace for car
Pathetic services ! I would definitely post this in every social media and to all the youtubers who are promoting your website 

Order ID : 2106/01437903-1

2 de agosto de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble. As checked, the part is in backorder with the manufacturer and we can not provide any fixed date for the part, we are trying our best to procure in the mentioned timeline.

Valorada con 1 estrellas sobre 5

Ordered 17 days back still customer…

Ordered 17 days back still customer care wants another 15-20 days to deliver. Extremely bad service. Nobody should order spares from Boodmo. They are BODOM and not experts

26 de julio de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble. Could you please provide the order id at info@boodmo.com and we shall get it checked on priority?

Valorada con 1 estrellas sobre 5

I paid for online on when i goinna…

I paid for online on when i goinna order thats day its self but as the time now 2 months passed but still i didnt get the parcel such a cheating courer partner whith him so trust and order this website non trustable

18 de julio de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble. Could you please write to us at support@boodmo.com with the order id so that we can get this investigated?

Valorada con 1 estrellas sobre 5

Disappointed with the experience even after writing to support@boodmo. com there is no reply

I had ordered moulding for honda civic 2009 from boodmo and i had received one moulding in quality packaging and flawless condition but second moulding that i have received yesterday was dented/damaged and wasn't packed appropriately as it was just rolled in cardboard and taped. Really disappointed with the experience. Hopefully they respond and resolve the issue at the earliest and refund me my money.
EDIT: I had written a mail regarding the same issue to "info@boodmo. com" along with photos and today after reply from boodmo i have rewritten a mail to the "support@boodmo. com" for the same along with photos of damaged product and packaging box,still I haven't received a satisfactory reply from boodmo it only keeps allotting my issue to different agents but no reply.
My dissatisfaction and disappointment is beyond expectations...

16 de julio de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi, Sorry for the trouble. Please write to us at support@boodmo.com with the order id and the damaged part pictures and outer box pictures we will get it investigated and resolve this at the earliest.

Valorada con 1 estrellas sobre 5

One of the WORST and SCAMSTERS of…

One of the WORST and SCAMSTERS of online auto parts platform for car users. I truly recommend not buy anything from BOODMO as few you tubers promote these guys and they cheat us heavily.

I have ordered i20 fog lamps for 2017 elite model. They sent me the product and after delivery I opened the parcel and saw that it's not same as shown in picture. In catelog the fog lamps are total black from the back side and the onE which I received was silver from back side. I received the parcel in night and I straight way tried to put the complain but in BOODMO app the status was not shown as delivered.

In the morning I put the return request and delivery guy came and took it back after few days I noted that the request got rejected. I sent them email by stating that the reason of rejection but I. Getting automated email that we are working on your query and Will revert back in 24-48hrs.

The email thread now reached to 14 emails. Now you can see that to get things rectified you have to send email as you cannot directly reach out.

Now the situation is My money is with BOODMO and their product is with them and I left with nothing. They are just playing with me over email.
You guys also sent me email with video link and I noted that the fog lamps were totally off the camera which does not show the evidence of original product delivered at my door steps.

The biggest scam they did that you cannot directly touchbase to the customer care. They only give 4 options and then it will give you steps to perform those. This is how they cheat customers and sending them non branded product through BOODMO platform.

A big 👎👎👎 to those YouTubers who promote these scamsters.

13 de julio de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi Sonu, We are really sorry you feel this way. Please note that your return request was rejected because the part you returned back wasn’t the same that we delivered to you. The part we delivered was OEM while the one we received back was of some aftermarket brand (Globex). Furthermore, it didn’t have the blackened back cover and was also missing the boodmo hologram/seal that we put on the parts we dispatch. We’ve mailed you the images of the returned part for you to cross check/compare them with the images of the original part on our front to see the differences. Hope it clarifies.

Valorada con 5 estrellas sobre 5

Surprisingly quick and professional service

Surprisingly quick service, especially considering the Covid19 pandemic, lockdown, curfew, etc.. Professional in every way, from receiving the order, supplying the parts exactly as requested, keeping me informed and finally delivering the parts at my doorstep. A very satisfied customer.

6 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was ordered wiper arm from boodmo…

I was ordered wiper arm from boodmo ,they sent old product ,and also wrong product means( opposite side )
Sending duplicate items whereas taking amount more than genuine parts price, they are not replying to email also and on phone call also ! so never ever order from boodmo , am officaily going to file complaint against them !I returned part but they rejected refund also , they sent use product wrong product and also not refund your money so its completly fraud !
They have scammed with me a refund of amount Rs 2200 and not giving any positive response.
order no 2905/01373091-2 wrong and used item was sent waisted my time also .

14 de junio de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi Nikhil,
We apologise for any trouble & can totally understand your frustration. Our team is already in touch with you to help you on priority.

Valorada con 1 estrellas sobre 5

Fraudsters

Totally fake app
Not at all capable of business
Sending duplicate items whereas taking amount more than genuine parts price
They have scammed with me a refund of amount Rs 2900 and not giving any positive response.

7 de junio de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi Harsh,
The parts on our website are 100% genuine and high quality aftermarket. Could you please share your ongoing order id and the concern related to it at support@boodmo.com. We'll try our best to clarify your doubts.

Valorada con 1 estrellas sobre 5

Headlight quality is not like original product

I bought many item from boodmo for my hyundai verna. But I am not happy with headlight quality I bought original product but their plastic quality is so bed they gone yellow only in 1 and half year. I dont think they shipped me original product.

9 de mayo de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi Saurabh,
In case you are facing an issue with part post 10 days of delivery you can reach out to the authorized service center of the respective brand & they shall guide you further.

Valorada con 1 estrellas sobre 5

Awwful experience with Boodmo Customer…

Awwful experience with Boodmo Customer care service. have ordered 2018 Maruti Swift rear RH Tail light and received today. The product I received is defective, without applying brake , the brake bulbs are turned on and when applied brake, the normal stand by tail light glows. Out of 6 pins of connector socket which gets plug into power supply, one pin is missing. I have raise this complain with Boodmo Customer care service, the reply I got they will not be able to return or replace the product since it was installed. Can anyone tell me how I test the tail light functionality without installing it ?

21 de abril de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi Anik,
We apologise for the occurred inconvenience. Further, as checked the refund against the same has been initiated back to your source account considering the defects were from our vendor's end.

Hope to serve you better in the near future.

Valorada con 1 estrellas sobre 5

Very bad experience

Very bad experience, delivery process is very slow,still two week, I didn't get the order yet....., so please send me the order immediately.....,your 's honestly customer.

20 de abril de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi,
We apologise for the delay. Could you please help us with your order details at info@boodmo.com so that we can guide you further.

Valorada con 1 estrellas sobre 5

Very bad experience

Very bad experience , delivery service is very slow...

4 de abril de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi Ashok,
We apologise for the trouble. Could you brief your concern with your order details at info@boodmo.com & our team shall help you further.

Valorada con 2 estrellas sobre 5

Can anyone help me out I have received…

Can anyone help me out I have received the wrong part
I want to replace

27 de marzo de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi,
You can simply opt our return & refund policy, whereas for further assistance do reach us at support@boodmo.com

Valorada con 1 estrellas sobre 5

As my experience

As my experience, boodmo is cheating for customer they are worst in service… I placed order for parts they made to wait till 3 month in the begging they will collect full payment later they keep on change delivery date with out customer knowledge later they only cancel the order then they will send fake transaction details that amount is refunded but when I check my balance nothing will be credited they just trying to fool customers. If they don’t have parts then why they have to accept order ❓❓❓ If they are so genuine why can’t they provide their direct customer care number where customer can contact them directly there is no option to do a discussion with the customer care boodmo is fake ❗️❗️❗️❗️ For the second time they cheated me they dint even refunded money Guys please don’t order anything in boodmo.

20 de marzo de 2021
Opinión espontánea
Logotipo de boodmo - Spare Parts Expert

Respuesta de boodmo - Spare Parts Expert

Hi,
Please, share the reason/instance of your dissatisfaction. You can share the details at support@boodmo.com & we'll try our best to clarify the misunderstanding.

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