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Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

BotSailor is an all-in-one AI-powered chatbot and marketing automation platform that helps businesses connect with customers across WhatsApp, Facebook Messenger, Instagram, Telegram, and websites. Designed to be simple and intuitive, BotSailor allows anyone to build and launch powerful chatbots without writing a single line of code. With BotSailor, companies can automate conversations, send targeted WhatsApp broadcasts, and manage customer support in real time. The platform includes a visual drag-and-drop Flow Builder that makes chatbot creation easy, while advanced AI features such as AI Agents and AI Assistants help businesses understand customer intent, suggest smart replies, and improve response quality. BotSailor integrates seamlessly with Shopify, WooCommerce, Google Sheets, HubSpot, and other tools, enabling businesses to automate orders, verify cash-on-delivery sales, recover abandoned carts, and synchronize contacts. A unified Shared Inbox ensures that all conversations are managed in one place, giving teams the ability to switch smoothly between bots and human agents. For agencies and entrepreneurs, BotSailor offers a White Label Reseller Program, allowing them to build and sell chatbot solutions under their own brand without managing servers or technical infrastructure. Whether you are a small startup or a growing enterprise, BotSailor provides the tools you need to scale customer communication, increase conversions, and deliver exceptional service across digital channels.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

15 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(15)

13 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

They claim to be one of the best…

They claim to be one of the best service providers but in my experience their server quality and management are quite poor. It seems they use very cheap servers or they simply do not manage them properly. The server goes down almost every week and sometimes it crashes completely.

Their support system is also very poor. Whenever I send a message to support I often receive no response at all.

As for pricing they are not particularly cheap either. Their prices keep increasing every few days.

I once contacted one of their support agents through his personal WhatsApp number. Instead of trying to help he told me "What is the point of telling me? If you do not like it then look for an alternative."

I found that response extremely rude and unprofessional. Overall based on my experience their service reliability server management customer support pricing and professionalism all need significant improvement.

15 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

There service is so poor

There service is so poor, they even Don't know how maintain a server in every month you will face 5-6 time server down issue. They havent proper knowlage about maintain a software. Even when you contact support team they will not ans you properly

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you're using their service

If you're using their service, just know you're probably waiting to make one of the biggest mistakes of your life.

You'll end up wasting your money on a completely useless product. They built a terrible piece of software, and their service is just as bad. If you can't provide a decent service, then shut the business down instead of scamming people.

3 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Their software is honestly terrible

Their software is honestly terrible. They charge credits for every single message, the support is extremely poor, and the development team seems to push code directly to production without proper testing. It feels like they're relying on AI to generate code and then deploying it without checking for bugs. Whenever you contact support, they rarely provide a real solution.

I would never recommend their service to anyone. Don't waste your time or your money.

30 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

For Whatsaapp Management

We’ve had an excellent experience using BotSailor for WhatsApp automation and chatbot management. The platform is feature-rich, user-friendly, and continuously improving with powerful automation capabilities.

What truly stands out is their support team. They are responsive, helpful, and genuinely committed to resolving issues quickly. Whether it’s technical guidance, setup assistance, or feature clarification, the support experience has been smooth and professional every time.

Highly recommended for businesses and agencies looking for a reliable WhatsApp automation platform with strong customer support.

– Sumit Shah
RBAL India

16 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's been 6 months now I've connected…

It's been 6 months now I've connected with Botsailor.
I've had a great experience using Botsailor so far. What really stands out is their incredibly fast and helpful support team. Whenever I had a question or needed assistance, they responded quickly and solved the issue efficiently.

It's rare to find a company that provides this level of customer support. Their team is professional, friendly, and genuinely cares about helping users succeed with their platform.

Overall, I'm very satisfied with Botsailor’s service and support. Highly recommended for anyone looking for a reliable solution with outstanding customer care!

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely Dependable

The team was extremely helpful in resolving an issue that required logging in remotely to my desktop and supporting me. I'm truly delighted with the service and looking forward to building solutions together.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Botsailor is easy to use chatbot…

Botsailor is easy to use chatbot platform that supports automation on WhatsApp, Facebook , Instagram and telegram. It has a good customer support system. It’s a reliable solution for buisness looking for messages automation, broadcasting etc.

2 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Botsailor is scam

Botsailor is scam, I am using their service since last 18 months approx and here is the list of problems me and their every single customer is facing:

1. Server goes down after every 2-3 days and it stays offline for even 10-15 minutes everytime. Sometimes we face server downtime issues multiple times a day.

2. They are increasing prices almost after every 2-3 months and I've noticed it 6-7 times since when I started using.

3. Whenever any user or white label partner tries to post these things in their community group or their forum, they directly block or ban them so that other new users don't find out.

4. They always keep working on live servers and push updates directly on live project.

5. They promise to fix everything but problem stays the same.

6. They promised their old users to keep the same prices for lifetime and even posted the same on their forum but later they changed their own words.

7. They don't consider to add latest features according to the new updates which you can find even on codecanyon scripts.

8. You will always keep requesting for a feature but they don't care about it.

9. In case if they feel any feature most requested then they will work to build and then release it as an add-on to increase their revenue.

10. Their team sometimes gives you wrong information or false replies because they are not even aware about the issues, they are not even trained properly to answer about the queries, problem and their solutions.

11. They don't have any proper guide, even a lot of users are requesting to update the helpful docs but it's same since last 2 years or maybe since their first version.

So if you are planning to use their service, I suggest you to stay away because Botsailor is scam.

23 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Every other day platform goes down

Every other day platform goes down, when it goes down it goes like 3-4 times in a day, they have started charging more, but just to make more money these people are using cheap server, because they are unanswerable to no one, but as whitelabel resellers we have to answer our clients!!!!

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast setup, helpful support, solid results

BotSailor made it easy to launch a working chatbot in a single evening. The interface is clear, the guides are straightforward, and everything connects without drama. Their support team is responsive and actually solves problems, not just sends links. Pricing is fair, features are growing, and the platform feels reliable day to day. I’d love a few more ready-made templates, but overall it’s a strong, no-nonsense tool that delivers. Five stars.

21 de octubre de 2025
Valorada con 5 estrellas sobre 5

I can’t say enough good things about…

I can’t say enough good things about Botsailor! Seriously, this chatbot software has totally changed our social media marketing strategy. We use it for WhatsApp, Messenger, Instagram, and Telegram, and it’s been a great convenience for us.
Setting it up was as easy as that, and I loved how easy it was to create the chatbot to match our vibe. The automation has saved us so much time—now we can respond to customers 24/7 without any stress. We’ve noticed a big boost in engagement and our customers seem way happier, too!

The best part? There is two actually , the affordability of Botsailor & The support team is fantastic. They’re always there to help out and share tips, making sure we’re getting the most out of the software. If you’re looking to up your social media marketing game, I’d totally recommend giving Botsailor a try! You won’t regret it. Looking forward to more automation and inventions ahead. Thanks to the team.

24 de septiembre de 2024
Opinión espontánea

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