BottomlessBrunch.com Opiniones 

189
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The booking process was simple and straightforward: We wanted to attend a bottomless drag brunch in London, we booked a bottomless drag brunch in London. I had a few questions about food and drink opt... Ver más

Valorada con 5 estrellas sobre 5

I have done a few brunches in london.This was my second time at the Escapoligist . It was fantastic The Abba girls were brillient very professional and great fun.The whole experience was great. Plus g... Ver más

Valorada con 1 estrellas sobre 5

Booked through bottomlessbrunch over a month ago for a hen do next weekend, I contacted the venue directly yesterday just to make sure it had the correct amount of people only to be told that they had... Ver más

Valorada con 5 estrellas sobre 5

Fantastic show Family hen with ages mid 20’s to mid 70’s Everyone had a blast Great venue great drag great music food wasn’t much but Prosecco flowed couldn’t fault the amounts Highly recomme... Ver más

Información sobre la empresa

  1. Vendedor de entradas para eventos
  2. Restaurante de desayunos y almuerzos

Escrito por la empresa

BottomlessBrunch is the UK's leading website to Discover & Book the best Bottomless Brunch places.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

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(189)

36 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had amazing time at the soul sisters…

Had amazing time at the soul sisters brunch the drinks were flowing never once had to ask for a refill. They just appeared. The food was amazing. I would give this a 10 out of 10 would definitely book again.

21 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Voucher redeeming issues

I bought a voucher for my friend for her birthday and she had issues redeeming it. She booked a brunch in London on the website but when she got to the restaurant they said they didn’t know the company and she failed to redeem the voucher. She ended up paying in her on cash.

I contacted the company and they did refund me which I appreciated but they need to update their website for you to be able to enter the voucher code and make the restaurants aware people will come with the vouchers.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This far exceeded my expectations

This far exceeded my expectations
The whole experience was fantastic can’t fault a single moment,
Great drinks (lots of ) and no wait time as so as you put you empty bottle or jug in the air it was replaced
Food was amazing too had I wide range to choose from about 5 different street food vendors also amazing in service
And for the entertainment well done guys that was quite a show 😉
Overall we had an amazing day and will definitely going back

17 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great event but…burger eaters be warned!!

Abba bottomless brunch at Blame Gloria, Covent Garden, was fabulous in terms of entertainment, venue and staff, although the guy on the door was a bit off-putting, thank goodness he wasn’t representative of the service inside. I needed to show him my ID, didn’t say why; I’m 60!! Not sure whether I should be flattered or if this is a tick box exercise.

All was going well, everyone was having a great time and the atmosphere was fabulous; of course it would be, it’s Abba after all.

Then the food arrived. Looked delicious, plenty of it and the chips were yummy. Took a bite out of my burger and nearly choked. It was HOT… far too spicy. It’s like they took a handful of chillies and just put some beef with it (maybe the beef didn’t have any flavour so they disguised it with heat!). My mouth was on fire and I looked around at the party and they had tears in their eyes, drinking as much as possible to get rid of the burn. Luckily there was a spare Caesar Salad (someone from our party couldn’t make it) and she said it was okay. We had to get some yogurt on the way home and I had indigestion all night.

I could hear other parties commenting too. It’s one thing to offer a spicy burger, but that was ridiculous. Do the chefs even taste the food?

Such a shame as, if it hadn’t been for this, and the guy on the door, I would have given it full marks.

Thank you to the wonderful staff and the fabulous entertainers for saving the day.

11 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The outdoor manager lacks people skills…

The outdoor manager lacks people skills very rude and arrogant, if you have the bottomless brunch whether you smoke or not you are not allowed to sit outside at any point?I witnessed a nore mature woman being spoken to in a disgusting manner, i decided to ask him myself why customers werent allowed to sit down, his explanation was ridiculous, i asked if the band was removed and a drink was purchased at the ground floor bar then could you Sit? He said no because you had been to the brunch? I saw most people taking their custom to the bar next door ,the choice of cocktails were 2 woo woo and strawberry dach i don't like prosecco I only drink vodka and soda so i had to purchase all my drinks, which i didn't mind entertainment staff and bar staff and entrance staff were amazing the member of staff outside on the street which looked like a manager not a doorman or security staff was vile having worked myself for first leisure and managed nightclubs for many years having witnessed how he treated and spoke to many friendly mature adults was unacceptable and I would have sacked him on the spot. He definitely is not an asset to anyone's company and definitely should not be front of house at Canal street Manchester.

10 de agosto de 2024
Opinión espontánea
Logotipo de BottomlessBrunch.com

Respuesta de BottomlessBrunch.com

Hi Sheryl - You've come through to bottomlessbrunch.com, and not a restaurant or venue. If you used our website, please contact our support team and we can get in touch with the venue and share your feedback. All the best, the bottomless brunch team :)

Valorada con 1 estrellas sobre 5

DONT BOOK!

DONT BOOK!
We booked a bottomless brunch in Brighton for this weekend showed up and got told it had moved to 2 hours prior to our booking that we had no communication regarding and missed out! Apparently we weren’t I’m the only ones who also turned up to be told they’d missed out! Trying to contact the company to get our money back has been a nightmare dung the contact us page doesn’t work yet to make a booking does!! The worst customer services ever!

3 de agosto de 2024
Opinión espontánea
Logotipo de BottomlessBrunch.com

Respuesta de BottomlessBrunch.com

Hey Stephanie - We are bottomlessbrunch.com, and not a venue, nor do we run bottomless brunches. If you have booked through our site, please get in touch with our support page at hello@bottomlessbrunch.com and we can put you in touch with the event organiser directly, and also help with any refund requests. The Bottomless Brunch team :)

Valorada con 3 estrellas sobre 5

Disappointed that the venue and the…

Disappointed that the venue and the time was changed with no notification meaning a mad dash across Brighton - poor service

20 de julio de 2024
Opinión espontánea
Logotipo de BottomlessBrunch.com

Respuesta de BottomlessBrunch.com

Hey Fiona - We are bottomlessbrunch.com, and not a venue, nor do we run bottomless brunches. If you have booked through our site, please get in touch with our support page at hello@bottomlessbrunch.com and we can put you in touch with the event organiser directly, and also help with any refund requests. The Bottomless Brunch team :)

Valorada con 4 estrellas sobre 5

Happy with customer services.

Haven't actually enjoyed our Brunch voucher yet but I just want to comment on the efficiency of the customer services team.
When I realised I'd mistakenly given them an obsolete email address to send the voucher to, I contacted them about midnight and by 9.30 the next morning, they'd replied and had resolved the situation.
Bravo!

16 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy vouchers from BottomlessBrunch.com - Complete Scam! Avoid at All Costs!

I am absolutely outraged by my experience with bottomlessbrunch.com. I received a £50 voucher from a friend and was excited to use it for a brunch celebration on my birthday. I booked in early May for a brunch late June, a full 7 weeks in advance. Despite no option to enter my voucher code during the booking phase, I included it in the booking notes.

They responded promptly and handled my booking for 9 people efficiently, accepting my £270 deposit. However, my voucher was not acknowledged.

I followed up with them closer to the date to remind them about my voucher. They informed me that they would have to speak to their team internally about how to process it and requested a picture of the voucher, which I sent. Despite this, they didn’t get back to me before the day of the event.

On the day of the brunch, I mentioned the voucher again, only to be told by the restaurant that they had no affiliation with bottomlessbrunch.com. I immediately contacted bottomlessbrunch.com, but they now claimed the voucher had expired. This was completely unacceptable as I had booked well in advance and fully expected the voucher value to be honoured. They had 7 weeks before my booking to inform me of any issues with the voucher but chose to ignore it deliberately.

Despite several attempts to resolve the issue, bottomlessbrunch.com has ignored all my communications since. It's blatantly clear that this company is running a scam. The absence of a voucher entry field during booking and the restaurant's complete lack of awareness about bottomlessbrunch.com suggests fraudulent activity. They are falsely advertising partnerships with reputable restaurants and profiting without fulfilling their promises.

This level of deceit is infuriating. I am reporting bottomlessbrunch.com to Trading Standards for breaching the Consumer Protection Act. Gift cards must have a validity of at least 5 years and clearly state the expiry date, neither of which was the case with my voucher. It was gifted to me less than 12 months before I booked the meal and had no expiry date displayed on it.

Bottomlessbrunch.com is a disgraceful operation. Save yourself the frustration and money – avoid them at all costs. They are nothing but thieves, profiting from deception and ignoring their customers.

Update: My booking ref is #427718 and Zendesk correspondence is 16457 with Joe. So your response is non-sense!

Update 23.07: I have sent 2 emails but haven't heard back since 16.07, perhaps your emails aren't working?

Update 29.07: I have now sent 6 emails since 16.07 and have heard nothing back

Update 16.08: Thanks for your update. I have received the refund- thankyou. I did respond back to the latest email, however Tom did mention that my emails weren't getting through, hence the comms issues, but please accept this as my confirmation of refund received. Many thanks

29 de junio de 2024
Opinión espontánea
Logotipo de BottomlessBrunch.com

Respuesta de BottomlessBrunch.com

Hi Steph - Looking at our records, we have been in communication with you via our support channels and issued a refund in full for the voucher. We explained that the voucher had expired at the time of your refund request but the voucher was still refunded. Please can you let us know if you are not receiving our communications via our support channels as we would need to flag any refunds as fraud, and reclaim the funds to ensure you are refunded.

Valorada con 1 estrellas sobre 5

Overcharged!!

My partner was charged more than the advertised price on your website when she arrived at the brunch venue. You informed her this was because your website had not updated correctly and refused to reimburse her for this additional cost. This is YOUR PROBLEM and not hers! Despite following you up on this multiple times you did not reply! Booking number - 428020.

6 de julio de 2024
Opinión espontánea
Logotipo de BottomlessBrunch.com

Respuesta de BottomlessBrunch.com

Hi David - The price on our website is set by the venue. Venues do change their prices, but will honour prices for bookings made at the time. We've checked our records, and can see we were in constant contact with your partner, through 2 different support agents between the 28th May, and the 5th July, providing refunds and helping with the party size.

Valorada con 5 estrellas sobre 5

Brighton Hen Do

We went to Brighton for my daughters hen do at Bar Broadway. We had a few booking mishaps which were sorted out by the brilliant customer services teams and the brunch was excellent fun with lots of cocktails. Thoroughly enjoyable.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great value bottomless brunch on a…

Great value bottomless brunch on a Saturday.
Staff were welcoming, friendly and attentive, taking time to explain the menu and the darts games.
Drinks were fantastic with dangerously quick refills. Food tasted great with very decent portions.
Had a fantastic time here. I would definitely recommend and will be returning.

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

0MG AAAmazing came sat 1st June for my…

0MG AAAmazing came sat 1st June for my daughter Harley's hen do Minx was an absolute banging host drinks flowed and flowed food fab fantastic vibe everyone had an amazing time DJ played great tunes would defo recommend this venue 10 out of 10 ty for a lovely day 👍 ❤️

1 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

amazing

Front the moment we went in the staff and the atmosphere and the music was amazing every body was so nice. Quiz we played was great fun. Food was good and drinks kept flowing. Brillant.

26 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

True Bottomless Prosecco

Been to several bottomless brunches where you have to wait for refills, not here, glass was never empty!! The atmosphere and Dancing Queens just amazing. The Queens were happy to pose for photos after the event.

18 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Such a good vibe

Such a good vibe, feels special going in and the entertainment was a blast. Make sure you get your jugs of cocktails in 30mins before your session ends!

14 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Out with friends

Food tasty but very small, popped into Marks for a sandwich after. good rate for refills of bottles.

11 de mayo de 2024
Opinión espontánea
Logotipo de BottomlessBrunch.com

Respuesta de BottomlessBrunch.com

Hi Claire - You have come through to bottomlessbrunch.com, a website to find and book bottomless brunches and we do not run events. If you enjoyed using our website, please let us know :)

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