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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

My hesrt sunk when the very British sounding website was actually shipping direct from China.so there was a delay in delivery however the cushion covers were good quality and as described. Wouldn’t us... Ver más

Valorada con 5 estrellas sobre 5

I was unsure about buying the cushion covers as I have been disappointed in some things ive bought on line. Some dont look anything like the pictures and some just dont turn up at all. However I was r... Ver más

Valorada con 5 estrellas sobre 5

This was such a great buy and looks great on my couch. There was a problem with delivery but that was the couriers fault. Talked to Liam in customer services and he was amazing. Replied to me the same... Ver más

Valorada con 5 estrellas sobre 5

The throw is lovel, good quality, beautiful colours and so versatile, I am very pleased!! Also the delivery was very speedily and the customer service response was second to none. An issue I had r... Ver más

Información sobre la empresa

  1. Tienda de decoración e interiorismo

Escrito por la empresa

Bow And Snow is a home decor brand that offers a wide range of high-quality throw blankets, cushion covers and decor display pieces that will add warmth and style to your home. As a company, we take immense pride in our commitment to finding new and exciting products that our customers will adore. If you have any questions, please feel free to contact us using the email below.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Good quality throw for the sofa

Good quality throw for the sofa, excellent price as reduced in sale. The communication with the online store was easy and they reassured me immediately as I was worried in case the shipping from China might be a scam.
The delivery was punctual. Very happy with the purchase! A revamp of our sofa and beautiful colours!

23 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered 2 throws to start with for my…

I ordered 2 throws to start with for my Spanish apartment! Was thrilled with the them as they were so beautifully made. Which is why I ordered another 4 today! Fantastic service by email with questions asked. Quick reply’s by a lovely chap, ‘Liam’! Great company, Thank you!

13 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

BEAUTIFUL

I ordered 3 throws which were delivered very quickly. They are as beautiful as they looked online.

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous product

The whole process from ordering to receiving was pure and simple, no problems and review within a few days and that was over Xmas, well packaged too.

20 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I fell for a scam

I fell for a scam. I purchased two throw blankets thinking that they are sold by a company based in the UK. However, when tracking the parcel, I realized that they were sent from a company based in China. The site is a scam. All information available on the site are false. Never again. Never. Whatever the quality of the products I have not received yet, I hate being lied to. DO NOT ORDER FROM BOW AND SNOW. I doubt that the positive comments are real.

4 de enero de 2024
Opinión espontánea
Logotipo de Bow And Snow

Respuesta de Bow And Snow

Hi there,

Thank you for taking the time to share your feedback, I truly appreciate your concerns. I’m genuinely sorry to hear about your experience and the frustration it has caused you.

I’d like to take the time to address your concerns here. First and foremost, Bow and Snow is a legitimate company. We have a registered company in the UK (this is the address on our website). However, we do currently hold some stock in China.

We do aim to stock and ship all our products from the UK in the future, this transition requires a big investment and is a big task for a small company like ours. We’re diligently working towards this goal, but it takes time to make the necessary arrangements.

I do also understand that there may be some concerns regarding the lack of quality due to us shipping from China. However, all our goods are of high quality and are checked thoroughly before shipping. Besides, if you are unhappy with any of our products, we have a straightforward Refund Policy that will allow you to get a refund within 30 days if you are unhappy with anything.

Regarding the authenticity of our reviews, we can assure you that they are all genuine and reflect the experiences of our customers. We value your feedback and encourage all kinds of feedback.

Please do feel free to reach out to us at support@bowandsnow.com if you have any issues with your product once it has arrived.

Thank you again for your feedback.

Warm regards,
Liam
Bow & Snow Support.

Valorada con 5 estrellas sobre 5

A very efficient and friendly service

Bow and Snow are quick to respond to emails personally and also, when I realised immediately after completion that I had ordered the wrong size tablecloth, they were very efficient with an almost immediate refund and I then ordered the correct size.
I would not hesitate to recommend this company and, in fact, have already done so when people have complemented me on my throw ai ordered a few months back and then my gorgeous tablecloth. All very good quality too….

24 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Initial concerns unfounded

Some initial concerns that the item ordered was to be shipped from China, but concern proved to be unnecessary. Detailed step by step tracking facility allowed progress of item to be followed all the way. The throw was received in under 10 days.
Very pleased with the quality of the throw and the service received. Would definitely use this company again.

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful throws…

I bought a beautiful amber throw for one of our sofas. The quality is excellent, the throw brightens up my living room. A few weeks later I brought a large orange throw to coordinate with my bedroom. I recommend these lovely products from this excellent company.

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best customer service ever

The best customer service I have ever had!
Great product, fast delivery. Response on a minor issue was responded to within an hour by a proper human. I wish all online sellers were like this. Absolutely top rate.

25 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bow and Snow is most definitely a…

Bow and Snow is most definitely a serious company. I purchased a beautifully designed blanket that went beyond expected, I am very pleased. The quality of their goods, delivery, and customer service are excellent! I thoroughly recommend it.

17 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are very pleased with the 'throw' we…

We are very pleased with the 'throw' we ordered in terms of both quality and design...my slight reservation about the two week lead time totally unfounded! The delivery was actually perfectly acceptable! The products are attractive and represent great value...very competitively priced. This young, ambitious 'start up' is very customer-focused and deserve to succeed. Thank you! Alistair Pugh

18 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Totally love the bedspread

Totally love the bedspread. Light, comfortable and delivered quickly.i can’t recommend it enough. Hate autocorrect on reviews but honestly 9.5 out of ten. Great for folk with allergies, easy on the eye, cat loves it!

18 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous!

Recieved my throw just in time for my birthday. It's beautiful, and just the right size for my bed.

7 de noviembre de 2023
Opinión espontánea

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