My wife ordered a Kingswood 4'x6' gaming table in Wizardly Walnut as a Christmas present for me back in the middle of December. The estimated wait time was about 3 months. The table just arrived l... Ver más
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Consulta las opiniones de los clientes
Great table! The quality of the Ironside 2.0 is fantastic. But I am missing parts for my Table Topper and customer service has been less than helpful. Would have given 5 stars otherwise.
We bought the ironside 2.0 table with cup holders. Shipping took about two weeks from order to doorstep- over the holidays so that’s not bad. We also ordered an extension- but decided to cancel b... Ver más
Backed their Kickstarter for the Kingswood Gaming Table. I got what I ordered, even if a bit late. Having things be delayed a bit on a Kickstarter is (sadly) kind of how it goes, so I didn't get too... Ver más
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Missing order and ghosted by support
We were missing 2 drawers from our gaming shelf order and the photo from the delivery person clearly showed too few boxes delivered for what we ordered. After arguing with the support person about whether the picture showed enough boxes were there they conceded that there were missing boxes and said they would send a replacement but had to verify the tracking issue with the delivery company first. That was October 10 and I emailed Oct. 21 for an update and was ghosted.
I feel like a reputable company, after seeing the missing boxes, would send out a replacement immediately and sort it out with FedEx later.
Update: they are finally sending me the missing item but it shouldn't have been so difficult and as long of a process to get them to do that as resending the lost item is the standard thing to do.

Respuesta de Boxkinggaming
Excellent Customer Service
Box King Games makes fantastic products to begin with. More importantly, I've had great customer service experiences with them. My original Ironside Table came with a wide array of shipping damage. Getting in contact with the support team and getting replacement pieces sent out was a breeze. Overall, a great company for those wanting to maximize their gaming gear.
Too expensive
Too expensive, too slow to delivery, bad customer service.
Woeful customer support
The shelving itself is ok without being spectacular. The issue that I had was when something went wrong with my 3rd order. I was missing about 6 sets of wall anchors. The back and forth with support was simply painful. They basically refused to believe that anything could have gone wrong with their process and wanted to charge me international shipping for their error. The speed of reply and the fact that they seemed unable to read any of the previous comments also meant it took 2 weeks to reach a conclusion. That conclusion being - we don't believe you, so tough luck!
Boxking’s reply reinforces everything I said. I sent them detailed photos on no less than 3 occasions.

Respuesta de Boxkinggaming
I'm so happy with how adjustable the…
I'm so happy with how adjustable the shelves are. A spot that fits all my taller game boxes, making the whole collection look much neater.
Fantastic quality
Fantastic quality, great pricing, currently have 16 feet of shelves, ironside table, and play mats. Highly recommended if you are into hobby board gaming.
A Must-Have for Any Board Game…
A Must-Have for Any Board Game Enthusiast!
I recently purchased a board game table from BOXKINGGAMING, and I couldn't be more thrilled with my decision! The table is not only stunning but also incredibly functional. The build quality is top-notch, with durable materials that ensure it will last for many game nights to come. I love the spacious design, which provides plenty of room for larger games and keeps everything organized.
The attention to detail is evident in the design, with features like drink holders and compartments for game pieces, making setup and cleanup a breeze. The surface is smooth, allowing for easy movement of cards and game tokens, and the angled edges prevent pieces from falling off.
Whether you're a casual gamer or a dedicated board game collector, this table is an absolute game-changer. It enhances the experience, bringing both style and functionality to your gaming setup. Highly recommend it!
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